I do not understand why this hotel gets such bad reviews. Firstly, I stayed during a fair when the hotel was overbooked and there were no problems with noise/overcrowding etc. I had to book a single as the doubles were booked out and I was pleasantly surprised at the size - it was a good size for a single (not a cell as I have had in other Frankfurt hotels) and the bathroom was relatively big. It was tastefully decorated with a minibar (which you do not get in a lot of Frankfurt hotels). The design was a little weird with the light switch being next to the bed meaning I kept on turning the light on in the night when I turned over, and the lamp being above the bed meaning I bumped my head when I got up in the night but otherwise all fine. The mattress was a bit hard but this is quite ususal in Germany. Breakfast was fine.
The staff in this hotel are really friendly and lovely! Helpful and nice. The location is great too. All in all I was happy and would return
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