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“Great view” 4 of 5 stars
Review of Innside by Melia Frankfurt Eurotheum

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Innside by Melia Frankfurt Eurotheum
4.0 of 5 Hotel   |   Neue Mainzer Strasse 66-68 | Ecke Junghofstrasse, 60311 Frankfurt, Hesse, Germany   |  
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up to -15% MeliáRewards
Ranked #22 of 267 Hotels in Frankfurt
Certificate of Excellence
Moscow, Russia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great view”
4 of 5 stars Reviewed May 25, 2013

The hotel is conveniently located off the main tourist places, all within walking distance: shopping street, the promenade, restaurants. Nearby is City bus tour stop. The main station is also just around the corner. The rooms are spacious and clean, the furniture is not new, but it does not care, because of the focus on just a great view from the window (it was a decisive factor for choosing of this hotel.) Bathroom is not very comfortable: the valve is on the outside of the bath. Breakfast at the hotel is good, but it does not match the price - unjustifiably expensive. The hotel's staff are very friendly and helpful.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed almost of our services. We will gladly share your positive comments with our team.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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322 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Dutch first
  • English first
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English first
London
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 20, 2013 via mobile

I stayed here for work, after a recommendation from a colleague. The hotel is centrally located, within easy walking distance of restaurants and the main shopping district. I stayed on the 27th floor and enjoyed a large, clean room with a magnificent view of Frankfurt. The breakfast was generous with a wide choice of hot and cold food. My room was clean and the staff were helpful.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed our services. We will gladly share your positive comments with our team.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pristina, Kosovo
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed May 2, 2013

We stayed twice at this hotel in the past two years, each time in a suite. Regardless what others are saying the view is breathtaking. Watching the sun go up over Frankfurt 6 o'clock in the morning is perhaps... priceless. Especially if you are with your loved one.
The pros and cons of this place as we experienced it are below.
Pros:
- Great views
- The suites are very clean, the furniture is stylish
- Taking a bath on the 28th floor while watching Frankfurt is kind of interesting to say the least
- The personnel was professional, helpful and friendly
- The breakfast had a nice selection
Cons:
- The Hotel is overpriced, you can stay better for 200 Euros
- The breakfast is overpriced, too. 27 Euros for a breakfast buffet p.P.
- Parking is available but no bargain either (27 Euros)
- The hotel bar is closed on Sundays

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed almost of our services. We will gladly share your positive comments with our team.

Please be informed that we started to open our bar on Sundays last September. During your next stay you can enjoy the 22nd lounge&bar also on Sunday.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 16, 2013

Hotel Innside came recommended from a colleague, and I now have greater respect for my colleague. The room was spacious and comfortable, and the views of Frankfurt were spectacular. And when the lights didn't work quite right, the service was excellent. The bathroom was average - more artistic form versus function for my taste but everything worked. I recommend breakfast at the hotel (tasty buffet with a wide variety of options) although not dinner (service was miserable and the food was below average).

For a business trip, Innside is quite good - conveniently located in the center of town and easy in terms of both comfort and service.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt Eurotheum for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are delighted that you have enjoyed almost of our services. We will gladly share your positive comments with our team.

We hope that we will soon welcome you to the Innside Frankfurt Eurotheum and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
101 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed February 25, 2013

If you don't know where the reception is and if you don't speak German - there are a couple of grumpy security guards on the ground floor who will point to you in the way of the elevators, maybe a clearer sign would have helped. I don't like hights and the fact I had to go into the open glass elevator first to go to reception to check in and then take the elevator again to go up to my room, it was not a good start. The room itself was lovely, but you can see the offices on the other side of the road, immediately I had to close all the curtains for some kind of privacy, as the bathroom and shower are open. There was some black hair in the corner of the toilet area, I don't think the cleaning lady had seen it as it was behind the door when you opened it. I didn't like the kitchen with lot's of cutlery. There was no free wifi and the additional price was ludicrous. I think the rate was 230 a night, didn't have breakfast either as the is a Starbucks with free wifi. Check out was a bit slow and they didn't ask if I enjoyed the stay. So I left, standing scared in the corner with the last trip down in the glassy elevator, never to return.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, November 11, 2013
Dear guest

Thank you for choosing the Innside Frankfurt City for your stay in Frankfurt and that you have taken the time to comment on your experiences with us.

We are very sorry that you our quality of service did not meet your expectations. Please be insured that we discussed the described experienses with our staff to avoid these problems in future.

We hope to convince you about our efficiency during a future stay and remain until then

with best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
241 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed February 3, 2013 via mobile

A nice place located at the top of a highrise, with beautiful views of Alter Opera and Frankfurt.

However all six drinks we had were poorly made, watered out.

Clean place, and even with a good view from the rest room.

  • Stayed January 2013
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martina M, Manager at Innside by Melia Frankfurt Eurotheum, responded to this review, February 8, 2013
Dear Guest,

thank you very much for staying at the INNSIDE Frankfurt Eurotheum and that you took the time to tell us about your experiences at our house. We are glad that you were almost satisfied with our services. Please accept our apologize about your impressions in our bar. Our 22nd lounge&bar is a famous place here in Frankfurt and we hope we can convince you about our high-qualitiy bar culture during your next stay in Frankfurt.

Best regards
Martina Müller-Frasch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kyiv
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 26, 2012

Being located in the same building with the European Central Bank the hotel feels very safe. It starts on the 22nd floor offering fantastic view from the rooms and elevators. My room overlooked the Opera and the square in front of it.
Most of the elevators have glass exterior wall. You may even feel dizzy going up or down.
The rooms are spacious with a tiny kitchenette and a walk-in closet. The shower cabin is transparent and located practically in the centre of the room. The interior design does not seem to match the price. The room was really expensive (not sure if it was because I stayed in Frankfurt during the fair).
Breakfast is good.
Staff is really helpful.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Innside by Melia Frankfurt Eurotheum

Address: Neue Mainzer Strasse 66-68 | Ecke Junghofstrasse, 60311 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Room Service Suites
Hotel Style:
#13 Romantic Hotel in Frankfurt
#15 Luxury Hotel in Frankfurt
#23 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Innside by Melia Frankfurt Eurotheum 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Innside By Melia Frankfurt Eurotheum Hotel Frankfurt
Sol Melia Frankfurt
Hotel Side Residence Eurotheum

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