We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay” 5 of 5 stars
Review of Hotel InterContinental Frankfurt

Save Saved
You added Hotel InterContinental Frankfurt to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com IHG
and 10 more sites!
Hotel InterContinental Frankfurt
4.5 of 5 Hotel   |   Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #30 of 263 hotels in Frankfurt
Weissenburg in Bayern, Germany
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Great stay”
5 of 5 stars Reviewed June 8, 2013

We stayed one night after a late flight arrival in Frankfurt from Greece. We were accommodated with no problem although we didn't have a reservation, the rate was very reasonable. The rooms are clean, neat and comfortable. The bed and linen were fresh and very comfortable and we had a pleasant night's stay. Enjoyed a few drinks and munchies in the bar,...can't remember the bartender's name, but he made some awesome drinks! The staff was very pleasant and the hotel is quiet overall. Great location and would definitely stay here again.

Room Tip: We were on the third floor, quite comfortable and nice view.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Manager at Hotel InterContinental Frankfurt, responded to this review, June 23, 2013
Dear ADW-NW
Dear guest thank you for sharing four feedback with TripAdvisor We will share your positive comment with our staff and are happy to have you as a loyal customer. We are looking forward to welcome you again! best regards Martin Driskell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

881 people have reviewed this hotel

Traveler rating
    273
    373
    167
    46
    22
See reviews for
63
171
142
459
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 6, 2013

Stayed here two nights in March 2013. All staff I encountered were very friendly and helpful - receptionists (they spoke good English too), restaurant staff, door staff, and even housekeeping - one maid said hello to me in the corridor then ran after me to give me a pen with a big smile on her face.
The room was well appointed though the bathroom was the smallest I have ever seen. You wouldn't want to be too claustrophobic. Low ceiling, you would hit your knees if you tried to close the door while sitting on the toilet, shower over the small bath.

The biggest downside for me was that the room was so HOT. I turned the thermostat down to the lowest setting and even with it snowing outside and leaving the window slightly open, it was still too hot. The bed was comfortable, they have lovely feather duvets/doonas however it was too hot to sleep under it. The window had a sign on it requesting that the window is not opened as it lets insects in however I had to, to try and cool the room down a little (and of course got the street noise that went with that).

Another minor issue is that my room was listed as having a queen size bed but it was only a double size.

Breakfast was included in my rate and was superb - great variety of items in the buffet, eggs cooked to order, great service, nice ambiance.

The location was great, just a short 10 minute walk into the city centre. It's just a shame about the heat in the rooms, I wonder what it's like in summer!

Room Tip: Ask for a river-facing room, nice views!
See more room tips
  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Manager at Hotel InterContinental Frankfurt, responded to this review, June 23, 2013
Dear Mrs TJP 131,
thank you very much for your constructive feedback. We highly much appreciate your honest feedback which we will discuss with the relevant departments. I´m very proud to read that little things make the different with a smile. Beside the fact of our "Hardware" I am happy that our staff is caring about our guest. We are looking forward to welcome you back in Frankfurt. Please contact our Guest Relations team in any case of reservations to find the perfect room for you. best regards Martin Driskell, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 5, 2013 via mobile

I have stayed in this hotel during exhibitions at Messe Frankfurt.

The check in usually smooth.

Buffet breakfast is good. During fairs they keep a special counter with two Indian dishes.

Rooms are good sized. I usually prefer and book rooms overlooking the river.

In August they have a nice festival by the river and its a great place to spend evenings.

Overall a good hotel to stay when you are in Frankfurt on business.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Leiter Gästebetreuung at Hotel InterContinental Frankfurt, responded to this review, June 6, 2013
Dear guest
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay during the fair with us. We are looking forward to welcome you for the next fair in Frankfurt. best regards Alexander Koenig, Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu, null, Nepal
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

It was great 2 days in Frankfurt, especially I was deeply impressed by the service standard of Bell desk team, who consistantly smiled in every eye contact, and my late check out tempted me to buy some stuff then I had to ask for my luggage again and again but they did not show any sign of irritation which is often very difficult to find.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Leiter Gästebetreuung at Hotel InterContinental Frankfurt, responded to this review, June 6, 2013
Dear guest
thank you for sharing four feedback with TripAdvisor.
We are excited to read that you enjoyed your stay with us and are proud for our staff members especially the Bellman team! Thank you very much again!
We look forward to welcome you back in Frankfurt!
best regards Alexander Koenig Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2013

The InterContinental Frankfurt is in a convenient location near the river right by the pedestrian bridge over to Sachsenhausen and a short walk from the shopping malls and the the Cathedral area. So it is close to a lot of things but in none of them.

The hotel excels in customer service and its restaurants. The staff are fantastic -- whether its the front desk, concierge, housekeeping, etc -- everyone is friendly, efficient and interested in helping you.

The hotel offers one lobby bar, DAXx Mainhattans, and one restaurant, Signatures. DAXx is tiny and unremarkable. Signatures is very good. The breakfast buffet can't be missed and is worth the price. You'll find a huge variety of items on the buffet with something to suit all preferences including Apfelwein and sparking wine. The dinner menu is excellent.

The guest rooms are where things fall flat. The rooms desperately need an update. While it appears the bathrooms have been done fairly recently, the rest of the room is dreary and exudes tiredness.

Of particular note, the television is a horrible little thing with a tiny screen, straight from the 90s. When you enter your room for the first time the television will sputter to life and display a personalized welcome message in blurry white letters on a wavy gray background. It's all sad and it will probably be the last time you use the thing. If the TV has one redeeming feature, it also acts a clock. That at least was useful.

As for the rest of the room: terrible carpet, terrible drapes, average bedding and a perplexing rounded dresser / TV pedestal with ugly burgundy varnish on it.

On my most recent stay here I had reserved a higher priced room to insure a king bed. I got a room with two singles pushed together. Disappointing to say the least.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Leiter Gästebetreuung at Hotel InterContinental Frankfurt, responded to this review, June 5, 2013
Dear guest
thank you very much for writing your excellent review on TripAdvisor. We are delighted to read that you enjoyed your stay in one of our higher category rooms. We are sorry to hear that you did not like our Twin bed rooms. The preference of the bed setting is a request but it will be not confirmed. best regards Alexander Koenig, Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2013 via mobile

Stayed 3 nights with my boyfriend. Great breakfast good and big hotel. 7mins from HBF station. Very clean hotel. The staff is friendly, outside the hotel can see a beautiful river view. Pls change the TV to LCD. Other than that all excellent. 15 mins walk to shopping area

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Leiter Gästebetreuung at Hotel InterContinental Frankfurt, responded to this review, May 27, 2013
Dear guest
thank you for sharing your detailed information with TripAdvisor.
We thank you for your exceptionall satisfaction.
Again thank you for your loyalty and we look forward to welcome you back at the InterContinental Frankfurt.
Alexander Koenig Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurghada, Egypt
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 24, 2013

I stay four nights and must say its very nice and comfortable hotel start from check inn was very smooth and reception very friendly , concierge is fantastic helpful gentlemen , the lobby bar is superb drinks are excellent and staff are really very friendly , breakfast was very good nice to set in terrace ,gym is quite big and equipment in spite bit old but it's ok open for 24 hours is really 5 star standard , I had room looking the river and was amazing with big widows can open a bit for fresh air ,TV needs to be LCD as its old giving bottle water nice touch and I must say for me the most nice thing is the water pressure in the shower it's powerful .

Room Tip: 1134 looking the river
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC-Frankfurt, Leiter Gästebetreuung at Hotel InterContinental Frankfurt, responded to this review, May 27, 2013
Dear guest
thank you for sharing your detailed information with TripAdvisor.
We thank you for your overall satisfaction.
Again thank you for your loyalty and we look forward to welcome you back at the InterContinental Frankfurt.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Hotel InterContinental Frankfurt? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel InterContinental Frankfurt

Also Known As:
Intercontinental Frankfurt
Address: Wilhelm-Leuschner Strasse 43, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#22 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel InterContinental Frankfurt 4.5*
Official Description (provided by the hotel):
All around the InterContinental Frankfurt are striking contrasts for which the city is known: towering skyscrapers next to cosy pubs, a global financial centre minutes from the old town s village charm, exclusive shopping streets adjacent to historic churches and museums. St Paul's Church, the Roemer and Frankfurt Cathedral are just steps away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Travelocity, Hotels.com, Priceline, Agoda, Cheap Tickets, Asiatravel.com Holdings, Otel and Venere so you can book your Hotel InterContinental Frankfurt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel InterContinental Frankfurt, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.