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“Just opposite to the train station but very quite” 3 of 5 stars
Review of InterCityHotel Frankfurt

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InterCityHotel Frankfurt
3.5 of 5 Hotel   |   Poststrasse 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany   |  
Hotel amenities
Ranked #117 of 264 Hotels in Frankfurt
Hong Kong
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Just opposite to the train station but very quite”
3 of 5 stars Reviewed September 22, 2013

Stayed from Sep 20 and 21 for 2 nights

The hotel is in great location and just opposite to the train station. But still very quite. When we checked in, we were offered with the free transportation cards. It is very easy to explore the city via metro and tram.

Room size is comfortable at Europe standard. Hotel staff is friendly and helpful.

There are a lot of restaurants around and we can easily find something to eat inside the train station.

However, the connectivity of wifi was not good. Was clicked out a few time and need to re-login again.

Bed and pillow are a bit soft to us. We were wake up in the middle of the night because of back pain.

Overall no complaint with its price. It's location is definitely the selling point. If you are looking for something value for money. It should be your choice.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 25, 2013
Dear Guest,
thanks a lot for staying with us and being guest in our hotel. Very nice to hear that everything was fine for you and you had a pleasant stay.
About your comment regarding our wifi connection, please be sure, that we will discuss this point with our technical team .
Hope to welcoming you again soon and best regards from Frankfurt
Volker Koerdel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Falls Church, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 14, 2013

Had everything I wanted for my business trip. Clean rooms, good breakfast included, internet in rooms included, public transportation pass included, within my travel budget, across the street from the Hauptbahnhof (main train station) and tram/bus lines so super convenient for public transportation. Non-smoking room came with a little mini-bar fridge and a safe. They gave me extra pillows, towels and an iron at no charge. Bathroom has built-in hairdryer. Only two downsides - mattress was a foam mattress, which I find uncomfortable, and the neighborhood around the train station is only so so. Okay during the day for a woman travelling alone but take a taxi home at night rather than walk.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 23, 2013
Dear Cathy,
thank you very much for staying with us and being guest in our hotel. Nice to hear that you had a pleasant stay and everything was well for you.
Have a nice trip back home and kind regards from Frankfurt.
Volker Koerdel
General Manager
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Rockville Centre, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 14, 2013 via mobile

I stayed for a 3 day layover, I always stay in my layover city so I am done with the jetleg by the time I hit my destination. The place was about 100 meters from the hafbahnof/ main train station. The main trainstationThis is 15 minutes from Frankfurt Airport. It was super easy to find when coming out of the station exit. The steinberger hotel chain owns a several hotels on the block. The check was quick and they held my bags although the room was not ready at 12 pm. I took the upgraded room with included mini bar for 77euro/ night. Adequate in size. It included a good German breakfast ( I ve had better
And worse). Wifi was included, but the signal was very poor all over the hotel. The bottom line is the place was clean safe, desk was open 24 hours. It was I. A safe enough area for a family to stay. If you want to wander around there is a strip of ready skanky strip bars 5 mins away. They look nasty and have people on the sidewalk trying to pull in customers, this is only later at night. The room had a good safe big enough for my IPad and other things. I enjoyed 2 beers and 2 sodas a say from the mini bar, that's all it contained each day, but it was cool for the price. The air conditioner worked and had its own thermostat. I would stay there again. The city itself isn't so touristy, there were mostly business travelers there on someone else dime. Because I f
Drag a big bag and its so close the the train station I gave it a good rating. I travel alone and trust the food at the main station.

Stayed August 2013, traveled solo
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flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 23, 2013
Dear Eric,
thanks a lot for your visit and your good comments about your stay. We are glad, that everything was well for you and hope to welcoming you again soon.
Have a nice time and best regards ,
Volker Koerdel
General Manager
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Rowlett, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

This is a clean, economical hotel within 5 minutes walking distance from any track at the Frankfurt Hauptbahnhof. This is not a fancy hotel, but the rooms are clean and the bed is comfortable. There are a few very nice restaurants within 5 minutes walking distance from this hotel. Their breakfast buffet has everything you might want and gives you great value. The only weakness of this hotel is their internet service, which is not fast enough for me to be productive. I have stayed in this hotel 10-15 times during the past 8 years. Usually, I arrive here the night before an early flight out of Frankfurt International Airport. Upon request, the hotel will issue a local rail/bus pass for no cost. The S-Bahn takes me to the airport within 15 minutes.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 23, 2013
Dear Roger,
thank you very much for your staying with us and being guest so often in our hotel. It was great to hear that everything was well for you during your stay.
We are looking forward to welcoming you again soon,
many greetings from Frankfurt
Volker Koerdel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Bucuresti, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 3, 2013

it's a nice hotel, clean, decent breakfast included, free pass for public transportation in Ffurt area.
internet is not so stable but it'e enough for mailing and messaging. stuff is okish, i must say it's kinda stiff.
my card was not working on their machine so i had to pay the full amount in cash, before getting a room.
they have smoking room which was nice for me, but not so nice for others (sorry alanp1963).

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 23, 2013
Dear Sorin,
thanks a lot for your visit and your good comments about your stay. We are glad that you like our breakfast buffet and could use the free ticket for public transport.
We`re very sorry, that your credit card was not working on our machine and you had to pay in cash before getting a room.
We are looking forward to welcoming you again soon and wish you a nice time.
Kind regards
Volker Koerdel
General Manager
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NY
1 review
2 of 5 stars Reviewed September 2, 2013

Hotel is directly across the street form the Frankfurt Hbf. The 4 of us checked in and went to the 2 rooms we were given ( only 2 people/room) on the 6th floor. One room was fine, the other stunk of smoke. I had asked for non-smoking rooms and was told it is only a "wish". They give me another room, same problem. Back down to reception and they tell me they do not have any other rooms other than one of the first floor, which I do not want since my daughters are in a room on the 6th floor. They say to check with them in the morning for another nonsmoking room. I ask the next morning for a non-smoking room on the 6th floor, no good. We decide to tough it out for our 3 night stay and keep the window open. BTW- The A/C in these rooms are useless.
Strike 1
It is ~ 7 PM, so we asked the reception desk for info on where we could find some place to eat, where we can find biergartens and where the shopping is. located. The person draws out directions on a map to walk down the street named "KonigStrasse" . As we begin walking down that street we do see shopping and some restaurants, but we notice a bunch of X-rated shops and seedy characters hanging around everywhere. We find out he sent us thru the Redlight district! We walk thru the area, find a U-Bahn station and head back to the hotel. We settle for some food in the Hbf.
Strike 2.
Mattresses and pillows were very uncomfortable. Dirty glasses from our coffee were left in room after our first night. Wifi was free, but was barely usable when it worked. Well, at least the minibar was free w/beer, water, juice and soda. :-|

On the plus side the breakfast, included in the rate, is good. The free ticket for travel in Frankfurt was also handy. Also, we found a nice Italian cafe around the corner that we really enjoyed.

I'm sure you can find much better places to stay in Frankfurt for near the same rate as this hotel, especially with a family.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 20, 2013
Dear Guest,
thank you for staying with us and being guest in our hotel. We thank you also for your comments about your stay, we`re very sorry that we could provide you no non smoking rooms.
This we can offer is subject to availability. Nice to hear that you like our breakfast buffet and could use the free ticket for the public transport.
Hope to welcoming you again soon and kind regards from Frankfurt
Volker Koerdel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Frankfurt hotels

Melbourne
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 25, 2013

We arrived early and the room wasn't ready but we could leave our suitcases which was really good,also included was a ticket each for public transport around Frankfurt our room was on the 4th floor facing an inner courtyard the room was totally quiet but the bed and pillows were the failing here they were both terrible,the rooms were a good size with a good quality wall mounted tv with plenty of English channels to pick from,air conditioning in room was also very good.free wifi in room was also ok.
Checkin and checkout staff were very good to deal with in English.Breakfast was exceptional and the staff there were really quick to replenish empty dishes from the buffet and have tables cleared.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review, September 12, 2013
Dear Gary,
thank you very much for your visit and your good assessment about your stay.
Nice to hear that you like our breakfast buffet and could use the free ticket for public transport.
We are looking forward to welcoming you again soon and wish you a nice time.
Kind regards from Frankfurt
Volker Koerdel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterCityHotel Frankfurt

Address: Poststrasse 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #117 of 264 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — InterCityHotel Frankfurt 3.5*
Number of rooms: 384
Official Description (provided by the hotel):
Not only business but also cultural and entertainment events attract many visitors to the Metropolis on the Main, Frankfurt. In any reason for visiting our attractive city, the InterCityHotel will be your ideal base. Located directly at Frankfurt Main Station and being connected to the subway and tram networks, take advantage of your free local public transport in connection with your room ID card and quickly reach Frankfurt's shopping mile, the Zeil, as well as our historic city and the Romer, interesting museums, the financial district or the fair grounds. ... more   less 
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Also Known As:
Intercityhotel Hotel Frankfurt
Frankfurt Intercityhotel Hotel
Intercity Hotel Frankfurt

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