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“A good place to stay if you can get the right price.” 4 of 5 stars
Review of Hilton Frankfurt

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Hilton Frankfurt
5.0 of 5 Hotel   |   Hochstrasse 4, 60313 Frankfurt, Hesse, Germany   |  
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Ranked #22 of 265 Hotels in Frankfurt
Melbourne, Australia
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
142 helpful votes 142 helpful votes
“A good place to stay if you can get the right price.”
4 of 5 stars Reviewed July 10, 2013

This is a very nice modern hotel five minutes from the central shopping area. The rooms are big and the bathrooms and accessories all very nice. We paid about 145 euros for a standard room. Prices can vary significantly upwards if you book late. The only real disappointment was the fitness centre cost of 12 euros each to use it. Hilton should make this much clearer in their marketing of these rooms. The vast majority of top hotels in the world allow complimentary access to their fitness centres regardless of whether they are Hilton only fitness centres or a Fitness First centre agreement that the hotel has entered into.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,016 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 2, 2013

This is a very good Hilton hotel. Located in the city, Room was nice, room service very friendly. The Bar service was very good and the snacks available are very tasty. I stayed for 4 days on business and everything I needed was available, free Wi Fi in the lobby which was easy to log onto.
Prices are ok, it is not a cheap hotel to stay at, but for the price and service it is well worth the money.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annikaschmidt, Executive Office at Hilton Frankfurt, responded to this review, July 4, 2013
Dear Carol,

Sunny greetings to London.

It was a real pleasure to read your review.
We are very happy that we were able to serve you with the light and warmth of hospitality we strive for every day.
Thank you very much for having chosen the Hilton Frankfurt as and for the time to share your valuable feedback with us and other guests through the tripadvisor website.

We look forward to welcome you back soon. Frankfurt is also worth a visit for leisure purpose.

With all best wishes,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maspalomas, Spain
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2013

This is a very good Hilton hotel. Located in the city, big and clean. Room was nice, room service very friendly. You get there everything what you need on your business trip. Prices are ok, Hilton is not cheap but you will sleep there like a king!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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annikaschmidt, Executive Office at Hilton Frankfurt, responded to this review, July 1, 2013
Dear Pedro,

Thank you very much for your fantastic feedback. We are pleased to read that you enjoyed your stay and appreciate your time to share your valuable feedback with us and other travellers.

Hopefully you will spend some more royal nights at the Hilton Frankfurt in the near future.
We would be glad to have you with us as our guest.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 29, 2013

We walked into the hotel 4 hours before the check in and they just checked us in! A very pleasant surprise and it happened fast and with a smile...

The rooms were great particularly if you get the park view, this is the first time I can say that perhaps being on the lower floors is better, feels like the park is in ur backyard. The hotel facilities are decent, they are also interconnected with a Fitness First which has a large indoor pool.

The location is great for tourists since most touristy places are a walking distance.

My only issue of contention is that Hilton sticks to this very irritating policy of charging for wi-fi in the rooms. They don't get it that its so yesterday!! And It's important enough for me not to stay in a Hilton it's just that I had some Hilton points and I was getting one of the 2 nights free.

Room Tip: Ask for a room with the park view particularly in the summers
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annikaschmidt, Executive Office at Hilton Frankfurt, responded to this review, July 1, 2013
Dear Guest,

Thank you very much for having chosen the Hilton Frankfurt as your preferred choice of accommodation and thank you for the time to share your valualbe feedback through the tripadvisor website.
All guest feedback is extremely important to us, as it helps to continuously improve the service standards, we strive for.

We fully understand your critical aspect about the internet. Please allow us to add that besides chargeable internet in our guest rooms we offer free internet in all public areas of the hotel for the benefit of our guests.
I was delighted to read that you were overall satisfied with the services and facilities offered at the hotel. This is a great motivation for the whole team.
Whilst looking forward to welcome you back once again in the near future I remain

with kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
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Stockholm
Top Contributor
70 reviews 70 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 25, 2013

Did stay here for a cofernce.It worked out good. Good service, good location, good food. The only thing that was less good was the wifi solution. Nice open area in the middle of the building made it fresch.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annikaschmidt, Executive Office at Hilton Frankfurt, responded to this review, July 1, 2013
Dear Guest,

Warm greetings to Sweden!
Thank you very much for having chosen the Hilton Frankfurt as your preferred choice of accommodation during your recent journey and thank you for the time to share your valuable feedback with us and other travellers through the tripadvisor website.
We are pleased to read that the time spent at our hotel was enjoyable and that you had a successful conference.

Whilst hoping to welcome you back again in the near future we remain with all best wishes.

With kind regards,

Annika Schrewe

Hilton Frankfurt
Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 23, 2013

After 22 hours of flying we were pleased to be warmly greeted and told that our room was ready and on a high floor with a view of the park (as requested). Access to Internet in the lobby, a great buffet breakfast with a park outlook and a great gym (which you pay to use). As a bit of a gym junkie I loved having a fully equipped gym just downstairs and was happy to pay the entry fee. The entire staff were a delight to deal with and they were so fluent in English we gave up trying to speak German. The hotel is well located if you are staying as a tourist and the local transport is easy to use and the underground is a short walk from the hotel. Would definitely stay here again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 21, 2013

Stayed there for the weekend. Great rooms, cleanliness, service and location! Like all the best Hilton hotels this clearly has a clear customer focus and centricity that sets the standard throughout the hotel.

Highly recommended!

Room Tip: DOn't be afraid to ask for an upgrade, especially at weekends, but be warm, friendly and polite.
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Frankfurt

Address: Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#15 Luxury Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#19 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Frankfurt 5*
Number of rooms: 342
Official Description (provided by the hotel):
Secluded within a large park, the modern Hilton Frankfurt is an oasis of calm and relaxation in the vibrant city centre. Frankfurt attractions and shopping locations are on your doorstep. Spacious rooms and suites feature fresh colours and panoramic windows offering views over the city or the park. Take your time to unwind at the Californian restaurant and recharge your body and mind in the Health & Fitness Club with 25 m pool overlooking the park. ... more   less 
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Also Known As:
Hilton Frankfurt Hotel Frankfurt
Hilton International Frankfurt
Frankfurt Hilton International

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