upon check in I was told my room was reserved but not paid for yet, so I dug up the document that said it was paid for. I wasn't given the minibar key, which I figured I must pay for, as this is a nickle and dime hotel, extra charge for internet $5. for 10 minutes. I was told "breakfast is included and served in the restaurant". When I went for breakfast a nasty older lady said it was not included and will cost 27 Euros, she told me to go to the lobby where o.j. and croissants are free, so I went, got them and was charged 9 Euros. I protested to no avail. The desk clerk insisted I must have misunderstood at check in, the girl probably said "breakfast is excluded". hmmmm, easy to misunderstand excluded and included in a foreign land, is that deliberate? Good beds, but that is all. No lotion, no extras, just liquid soap in the shower. However, the shuttle is included in the price.
- Official Description (provided by the hotel):
- Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 15 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more less
- Reservation Options:
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- Also Known As:
- Steigenberger Airport Frankfurt
- Hotel Steigenberger Airport