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Hamburger Hof Hotel: Traveler Reviews

3.0 of 5
Poststrasse 10-12, 60329 Frankfurt, Hesse, Germany
Hotel amenities
Hamburger Hof Hotel
Ranked #6 of 261 hotels in Frankfurt
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209 reviews from our community

    Trip type
Traveler rating
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    92
    16
    5
    3
Date Rating
Moss Vale, Australia
Top Contributor
60 reviews 60 reviews
52 hotel reviews
Reviews in 48 cities Reviews in 48 cities
67 helpful votes 67 helpful votes
“Great Hotel in a Great Location for a very Reasonable Price”
5 of 5 stars Reviewed November 16, 2012

We booked a Standard Double room including breakfast for one night via the Hotel's website. The hotel is across the road from Frankfurt Hbf.
We stayed in Room 104 which is a modern room and ensuite, all beautifully clean and quiet.
Free internet access via hotel's computer in foyer area and a lift provides easy access to the upper floors.
Breakfast is in a very attractive room and very pleasant service is provided. A generous array of typical German breakfast items, all very fresh and regularly replenished.
Check in and out was efficient.
We had left a computer cable and adaptor in our room and when we emailed the hotel, they very generously advised they would post it on to our next hotel, at no cost to us. Such wonderful service. Thank you very much.
This is the second time we have stayed here and certainly will stay here again when coming through Frankfurt. Highly recommended.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jersey City, New Jersey
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
79 helpful votes 79 helpful votes
“Shockingly small”
3 of 5 stars Reviewed November 13, 2012 via mobile

Well, I may have choosen a wrong room ( the cheapest single room) but when I entered the room, I was literally stunt for the smallness of the room. However, the deco is modern and room was very clean. After I got used to the size, I felt sort of comfortable. If you don't mind the size, the quality is good. Stuff were also all nice.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Shinjuku, Japan
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
11 helpful votes 11 helpful votes
“Good location, Modern Interior and Reasonable Hotel”
5 of 5 stars Reviewed November 11, 2012

<Location>
The hotel is just a few minutes walk from Frankfurt Hauptbahnhof, just north of the train terminal. The hotel is facing the train terminal and on Poststrasse, so it is easy to find it. The subway station is also within walking distance, a little difficult to find, but it is convenient to get to downtown.

<Check-In/Out>
We did not have any problems with checking in and out. The staff at the reception was nice and efficient. The front desk is very small, and there was only one staff at the desk, so I think it will take time to check in when it is busy.

<Room>
The room was modern, spacious and clean. There was extra space near the entrance, so it was nice to open my suitcase to repack it before leaving the hotel.

The bathroom was modern too, but there was no bathtub, just a shower. I found the bathroom a little dirty, but it was acceptable for the price of the room.

The room was quiet even though it was facing to the train station.

<Service>
I put the 'Do Not Disturb' tag on the door, but the house keeper opened the door and came into our room early in the morning. I have no idea why they could not see the sign on the door. It was very disappointing because everything else was excellent other than this incident.

<Overall>
With the price, quality and location, this is a very nice hotel. I recommend this hotel for those who traveling to/from Frankfurt by train.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Portsmouth, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Clean, modern, quiet, great location.”
5 of 5 stars Reviewed November 8, 2012

I enjoyed my two night stay at the Hamburger Hof. The location is perfect, the room was clean and modern with great shower. The breakfast was also excellent and the staff friendly. There was also a computer in the lounge for Internet use.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MaryFrances1202 about Hamburger Hof Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good Experience”
4 of 5 stars Reviewed November 6, 2012

Stayed at the Hamburger Hof recently. It is across the road from the railway station and like most major railway stations the surrounding area is a bit sketchy. However, we had a excellent experience - decent room, good shower, comfortable bed, reasonable buffet breakfast. The thing that really made it stand out was the competence and friendliness of the staff who were a pleasure to deal with at all times. In terms of value for money, it was absolutely first class.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hamburger Hof Hotel

Also Known As:
Hotel Hamburger Hof
Hamburger Hof Frankfurt
Address: Poststrasse 10-12, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Amenities:
Business Center Free Breakfast Pets Allowed Restaurant Room Service
Hotel Style:
#6 Family Hotels in Frankfurt
#11 Business Hotels in Frankfurt
Price Range: $$
Hotel Class:3 star (3*)
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