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“Impressive” 5 of 5 stars
Review of Hotel Excelsior

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Hotel Excelsior
3.0 of 5 Hotel   |   Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany (Innenstadt)   |  
Hotel amenities
Ranked #46 of 263 hotels in Frankfurt
California
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
67 helpful votes 67 helpful votes
“Impressive”
5 of 5 stars Reviewed July 4, 2011

Not only is this hotel the most convenient to the train station in Frankfurt, its service, breakfast, and amenities are exceptional for a hotel in this category. Upon check-in, we were offered a room on the quiet side of the building, which we of course accepted and appreciated. The free minibar had twice as many beverages as we could consume: two bottles of Pepsi, orange juice, still water, and beer and one bottle of "gourmet" water. The breakfast buffet, including Western and Japanese items, was bountiful and delicious. Apparently, the rooms have not been renovated for quite some time, but they were spotlessly clean with comfortable beds. We will go back.

Room Tip: Request the back of the hotel.
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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771 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2011

I saw some people are complaining about the hotel, but I have to say that for the pice and the location this is a best place to stay if you want to walk and visit frankfurt for day or two. I stayed in Hilton, Double Tree, Four Season, Trump hotel so this is not that type of the hotel but I can guaranty that is batter then some Clarion hotel, Best Western hotel or Holiday inn.
I will stay at this hotel any time when I visit Franfurt.
If you staying in Frankfurt for one night, its better to stay at this hotel and take a train from the airpot for 3.90e each way. If you book any hotel around the airport you going to pay a higher price for hotel and taxi is going to charge you 30e each way to take you to downtown.

Room Tip: Take the train from airport to this location 3.90e
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  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 21, 2011

We stayed here for 2 nights, 6 of us 3 per room, we had 3 teenage boys. If you want luxurrious and modern rooms this hotel is not fir you. If you are after decent sized, clean rooms with lots of little free extras this place is great. Freebies include 5 star breakfast with lots of variety, free wifi, free mini bar!, free ironing service!. The reception staff were friendly with advice where to eat! The rooms are opposite the train station, can't hear the trains but there is a fair bit of traffic about. We would recommend this hotel as it represents great value!!!

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stuttgart, Germany
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 21, 2011

Excelsior - excels in its hospitality, cleanliness, excellent food, and fantastic customer service.

The hotel is located next to the Frankfurt am Main 'Hauptbahnhof' - just across the road. It is a very unassuming, simple hotel with fantastic courteous staff.

I have been staying in this hotel for more than 15 years on all my visits to Germany and always been made 'at Home' by the courteous staff.

The hotel rates are extremely cost effective and value for money. As soon as you check in - be it any time of the day - you are welcomed by hot coffee or good brands of tea and cakes - free on the house !

The refrigerator inside our room is always filled with mineral water, juices and some beer - every day repleninshed - again free of cost. The morning breakfast is a large spread, plenty to eat with fruits in addition.

When you come back after a long day;s work, you find the room services and maintained with clean sheets and very clean toilets - that makes you fresh once again.

The rates have been aroung 80 Euros to 190 Euros depending on the season. But for frequent visitors like me - there are 'special rates.

Most of it all - the hauptbahn strasse- is right in front where there are many eateries to have a sumptuous dinner and have a good night sleep.

Hotel Excelsior, Frankfurt am Main is a great Value for money.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bingley, United Kingdom
Top Contributor
79 reviews 79 reviews
33 hotel reviews
Reviews in 52 cities Reviews in 52 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 21, 2011

Free minibar (yes that's right), excellent breakfast, free ironing, free tea and cakes during the day, very central location - this is a really good hotel for the price. The rooms are a little small but everything is there.

Stayed May 2011, traveled on business

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Top Contributor
59 reviews 59 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 18, 2011

Stayed there in May and again in June. On the first occasion we arrived at 7.00am (after a flight from Hong Kong) and we didn't expect to get a room before the afternoon. Much to our surprise we were accommodated there and then. No questions asked.

The location is perfect. The service is top notch and the breakfasts are good. There's no aircon which might be problematic in summer but they do provide a fan and the windows can be opened. Overall it's good value for money.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed June 13, 2011

Free minibar (yes that's right), excellent breakfast, free ironing, free tea and cakes during the day, very central location - this is a really good hotel for the price. The rooms are a little small but everything is there.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Excelsior

Also Known As:
Excelsior Hotel Frankfurt
Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#26 Family Hotel in Frankfurt
#46 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior 3*
Reservation Options:
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