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“constant top quality address” 5 of 5 stars
Review of Grandhotel Hessischer Hof

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Grandhotel Hessischer Hof
5.0 of 5 Hotel   |   Friedrich-Ebert-Anlage 40 | 60325, 60325 Frankfurt, Hesse, Germany (Innenstadt)   |  
Hotel amenities
Ranked #3 of 266 Hotels in Frankfurt
Certificate of Excellence
Frankfurt, Germany
1 review
“constant top quality address”
5 of 5 stars Reviewed 3 days ago NEW

Living in Frankfurt since 1960 I saw many restaurants coming and going. A few ones, I regret, are no longer available. But a constant top quality address always was and again is the GHH.

Whether you meet with friends in the lobby for a few glasses, they perform for you a just perfect “tartar”, the most civilized foundation for celebrating a late afternoon or a late night!

You can trust their menu and thanks the impeccable support by the service make your individual choice. If you prefer to choose a special wine, they will be giving you perfect advice, but you can just as comfortably trust the high quality of their house wines from their family owned vineyards.

It is no secret, that the owner, HRH Donatus Landgrave of Hesse recently spent a fortune to present their family owned Frankfurt town hotel in perfect shape. Do enjoy the many precious details in the hotel, in the restaurant or in the ball room and finally in Jimmy’s bar, the Frankfurt landmark place at night.

But make sure to reserve, as otherwise perhaps just the reception of the diplomatic corps or another social event my already occupy your desired space!

Room Tip: ask management
See more room tips
  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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82 reviews from our community

Traveler rating
    65
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel, in particular if you are attending anything at the Frankfurt Messe. The staff is attentive, the food very good, and the rooms very large, especially for European standards. Now if only both elevators were reliable! This is really turning out to be a pet peeve of mine: even the best hotel cannot make up for having to stand around and wait, learning that only on (of two!) elevators works at any given time, and finding out the hard way that the elevator stops at your floor whether or not it is headed in the direction you require! The Hessischer Hof loses points here, but makes up for them by having Jimmy's Bar. Even if you are not staying at the hotel, if you are in Frankfurt, go. Enough said.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, 2 weeks ago
Dear Guest,

many thanks for choosing our hotel for your Frankfurt stay and we are pleased about your overall impressions. In regards to our elevators in our main wing we do seperate these two lifts for our guests and Team staff, so that also luggage can be roomed quickly away from you.
If you have any more questions or inquiries please feel free to contact me directly.

Best greetings to New York

Matthias Eißner
Guest Relation Manager
0049 69 7540 2931
guestrelation@hessischer-hof.de
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, VA
Top Contributor
79 reviews 79 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really pleasant surprise, expecting ordinary business hotel near Messe complex and finding a nice gem! Large quiet well appointed room, great staff, strong wifi, premium location for any Messe-related activity. Shopping mall with many food options just a 5 minute walk. Taxis plentiful as well as train station in front of property. Kudos!

Room Tip: Ask for one of the 0XX (eg, 034) rooms, large and quiet.
See more room tips
  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

After a 14 hour flight from California it was a pleasant surprise to find this great hotel. Absolutely the best shower and bathroom. We absolutely love our accommodations. Large, clean, brilliantly decorated. Smartly laid out.

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, April 14, 2015
Dear Guest,

we are delighted to read your comments about our hotel and your comfortable and relaxing experience after your long flight to Germany. We do hope to be your first choice again when you return to Frankfurt in the future times.

If you have any further questions, inquiries or requests kindly contact me directly below....

Best wishes

Matthias Eißner
Guest Relation Manager
0049 69 7540 2931
guestrelation@hessischer-hof.de
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 7, 2015

Always and again a pleasure to stay at Hessischer Hof. With the fantastic spa implemented along with recent thoughtful renovation, overviewing Bankfurt, our favorite
hotel in town - may it be for business or leisure

Room Tip: Room to street side or higher floors can be quieter on work days, due to school kids playing in the...
See more room tips
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, April 14, 2015
Dear Guest,

many thanks for staying at the Grandhotel Hessischer Hof again and for your great experience review here on Tripadvisor.
We are very pleased to welcome you back and admit your loyalty with highest appreciation!

Best greetings to Cologne

Matthias Eißner
Guest Relation Manager

direct 0049 69 7540 2931 or
guestrelation@hessischer-hof.de
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings on Hudson, New York
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 2, 2015 via mobile

I've stayed at this hotel several times and always loved it. The rooms were large and grand and old fashioned. Well, they must have remodeled and decided that modern was better. My room this time was tiny and sterile. It looked like a college dormitory room. Having said that, the service was very good and the staff lovely. But, I'm not sure I would stay here again.

Stayed March 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, April 3, 2015
Dear Guest,

we are very pleased that you have chosen our hotel again for your recent stay in Frankfurt. Many thanks as well for your personal impressions. However, we do hope that we can provide you a suitable room with more space with your next stay at the Grandhotel Hessischer Hof.

If you have any more inquiries kindly contact me back!

Kindest regards

Matthias Eißner
Guest Relation Manager
+49 69 7540 2931
guestrelation@hessischer-hof.de
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rossendale
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 18, 2015

When we walked into the hotel lobby we were instantly 'wowed' - gorgeous classical furnishings. The staff on reception and throughout the hotel were really friendly and very helpful. The breakfast was by far the best I have ever had anywhere - so much choice and in the most exquisite restaurant. The champagne was a welcome touch too! We stayed in a classic room which was OK. I can't deny it, the public areas and service are all very much 5* ++++++ but the room I would rate at about 3.5*, basic, but was adequate for a good nights sleep. All in all I would recommend this hotel to anyone travelling to Frankfurt for business.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, March 30, 2015
Dear Guest,

we do appreciate your time for your feedback here on Tripadvisor and are pleased that you rate our hotel with very nice experiences. Next time, we can also offer you one of our Superior or Executive Rooms with more space and comfort.

We are looking foward to welcome you back very soon!

Kindest regards

Matthias Eißner
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grandhotel Hessischer Hof

Address: Friedrich-Ebert-Anlage 40 | 60325, 60325 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#17 Family Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grandhotel Hessischer Hof 5*
Number of rooms: 121
Official Description (provided by the hotel):
The Hotel Hessischer Hof, is the only privately owned 5 star accommodation in Frankfurt. Enjoy the comfort of a traditional luxury hotel, incomparable service and personal hospitality.The only hotel in Frankfurt that offers an extraordinary value included in the room rates: WiFi, Minibar, pay-tv, daily hospitality suite with free welcome drink and snacks from 6 pm to 8 pm as well as shoe shine service and fresh fruits in room. Enjoy the comfort of a traditional hotel with exceptional service. ... more   less 
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Also Known As:
Hotel Hessischer Hof
Hessischer Hof Frankfurt

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