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“2014 Pre Christmas Trip” 5 of 5 stars
Review of Grandhotel Hessischer Hof

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Grandhotel Hessischer Hof
5.0 of 5 Hotel   |   Friedrich-Ebert-Anlage 40 | 60325, 60325 Frankfurt, Hesse, Germany (Innenstadt)   |  
Hotel amenities
Ranked #2 of 264 Hotels in Frankfurt
Mercer Island, Washington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“2014 Pre Christmas Trip”
5 of 5 stars Reviewed 3 days ago NEW

Wow, what a great experience.. A classic old European hotel experience with service that rates above "First Class" I've stayed at several "best of" places in Conde Nast, and the staff here ranks at the top -- they made is effortless. Do a ask for one of the remodeled rooms (completed Summer 2014), I stayed on the 8th floor, and the room was much nicer than those in my group on the 7th and 2nd floors. Central location to major banks, the mall, and a short taxi to Schwietzer Plas for good moderately prices restaurants and shopping.

Room Tip: 8th floor are the best rooms, view is a "B" but quiet.
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  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    29
    3
    2
    1
    0
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4
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Munich, Germany
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night in a suite in the Hessischer Hof. Over the years, I have stayed in the hotel a few times and each time I am amazed by the grand old atmosphere in this hotel and quality. The staff is very attentive and helpful. The suite was great with a walk in closet and huge bathroom. Breakfast is very luxurious and staff is very attentive. All in all a great experience and for me absolutely the best in Frankfurt. Top quality and good value for money.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Everything in this hotel is great. The room was very comfortable with an elegant decoration. Bedding is one of the top I ever tried. Staff was just very helpful and kind. Breakfast was fantastic: quality at the top, so fresh and good. I am French and often throughout the world the "croissant" has just the shape. There it was so tasty that I thought I was in Paris! The wintergarden was so cosy especially when we were with the Christmas decoration. Fitness area with sauna and steam bath were just perfect after the whole day visiting the city. We appreciated too the free Wi-Fi and mini-bar. I was a perfect stay in a perfect place!

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 weeks ago

Everything perfect! Staying at this hotel for more than 10 years and things have only gotten better. Full credit to Mr Matthias
Eissner for all information and assistance rendered! I
See you soon GHH!

  • Stayed November 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel is great. I stayed here while on a business trip to Germany. It was in the middle of the Lufthansa strike and the service from arrival to departure was truly 5 star. The interior is very old world and a good place to recharge during a business trip to Frankfurt. I got upgraded upon arrival and found my room to be very comfortable. The only slight negative was the wi fi in the room which had a very weak connection. I had dinner in the restaurant and whilst it was quite expensive the food and the service was of the highest order.
The breakfast was equally impressive with a wide array of foods available

I would definitely recommend this hotel.

Room Tip: Try to get an upgrade!
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 28, 2014

An excellent hotel. Very conveniently located near the town center, a short walk from the main station and opposite a metro station.

Staff always very helpful and efficient.

The room was their standard room but was spacious and comfortable.

I particularly liked the inclusion of complimentary extras that most hotels make annoying extra charges for - wifi, minibar, fruit and mineral water in the room and even a welcome drink in the comfortable lobby bar.

Breakfast superb although rather expensive.

There's a good gym and spa at the top with relaxation areas that have great views over the city.

The one thing I didn't like is that the main bar allowed smoking - the bar itself looked like a great place to spend an evening - very elegant with comfortable leather armchairs and a pianist. Unfortunately ruined by the smoke meaning we couldn't consider venturing further than the doorway.

I'd definitely stay here again if I ever returned to Frankfurt.

  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof, responded to this review, November 2, 2014
Dear Guest,

we are very pleased to read your very good feedback for your recent stay at the Grandhotel Hessischer Hof - many thanks to share your positive experience here on Tripadvisor for other future guests in our hotel.
Indeed we offer all of our guests a variety and exclusivity of complimentary amenities to make their stay as much as comfortable such like free wi-fi, minibar (softdrinks & beer), daily fruits and mineral water, shoe shine service and as well our invitation for a welcome drink in our hospitality suite in the lobby.
Please be informed as well that our famous JIMMY´s Bar is a one room location with daily live piano music with first-class choice of drinks and cocktails and also suitable for smokers.

We are looking forward to welcome you back very soon and please let me know if you have any further questions or inquiries under guestrelation@hessischer-hof.de or by telephone +49 69 7540 2931.

Best wishes and greetings to Cardiff....

Matthias Eißner
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Top Contributor
68 reviews 68 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 17, 2014

A couple of weeks ago I had to spend 2 nights in Frankfurt and the hotel chosen for the meeting was the Hessischer Hof. It could not have been any better chosen, easy reach, 15 minutes walk from the train station, easy reach from the airport as well and close to underground and bus stops for the centre of the city. What a friendly welcome, it felt like i was a close acquaintance! The room was quiet, spacious, clean, had all (or more) what i needed, a comfortable sofa, big single bed, wonderful bathroom... and free mini-bar, fruit basket and free good wifi connection! Pity it was only for 2 nights. breakfast was very good, excellent choice of tea, fresh fruit, breads, cooked breakfast, even champagne and salmon on offer! And the service - attentive, personal and kind. Even remembered my name which was quite surprising! A good place for business and leisure travellers, and I think the price/quality ratio, if booking through one of the booking services, cannot be beaten! Tea or coffee making facilities are not standard in German hotels, so I did not expect these, but that would have made it even more perfect.

Room Tip: Room overlooking the inner courtyard are quiet. Could be noisy towards the main road (rooms above r...
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  • Stayed October 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grandhotel Hessischer Hof

Address: Friedrich-Ebert-Anlage 40 | 60325, 60325 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Frankfurt
#4 Business Hotel in Frankfurt
#10 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grandhotel Hessischer Hof 5*
Number of rooms: 121
Official Description (provided by the hotel):
The Hotel Hessischer Hof, is the only privately owned 5 star accommodation in Frankfurt. Enjoy the comfort of a traditional luxury hotel, incomparable service and personal hospitality.The only hotel in Frankfurt that offers an extraordinary value included in the room rates: WiFi, Minibar, pay-tv, daily hospitality suite with free welcome drink and snacks from 6 pm to 8 pm as well as shoe shine service and fresh fruits in room. Enjoy the comfort of a traditional hotel with exceptional service. ... more   less 
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Also Known As:
Hotel Hessischer Hof
Hessischer Hof Frankfurt

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