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“Perfect Hotel for Working at the Messe Expo Hall” 5 of 5 stars
Review of Frankfurt Marriott Hotel

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Frankfurt Marriott Hotel
4.5 of 5 Hotel   |   Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany (Innenstadt)   |  
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FREE Wi-Fi
Ranked #18 of 266 Hotels in Frankfurt
Certificate of Excellence
Burlington, NJ
Top Contributor
81 reviews 81 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
42 helpful votes 42 helpful votes
“Perfect Hotel for Working at the Messe Expo Hall”
5 of 5 stars Reviewed 4 days ago NEW

The Marriott in Frankfurt is the perfect hotel when working at the Messe Expo Hall. It is literally across the street, You cant get better than that. The common spaces of the hotel are very nice. The rooms are spacious and well appointed. Very comfortable bed with a nice bathroom. The restaurants on the lobby level are great. The breakfast buffet is just wonderful. And the Champions bar is the place to go for wings and other bar food. The Elite member lounge was also great. They had a full breakfast, and even hosted dinner for the Elite guests on week days. I had a great stay. If I can stay here every time I went to the Frankfurt Messe, I will be very happy.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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299 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 1 week ago

Hotel was clean, efficient and located next to the conference center. Breakfast had a good variety of foods and beverages, but seemed fairly expensive. There are several great, mid-priced restaurants located within walking distances in the neighborhoods surrounding the hotel. Would stay again for business.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Frankfurt Marriott at the end of a fantastic European journey. The hotel is about a 5 min taxi ride from the train station and about 20 minutes from the airport. The hotel is a high rise (43 floors) and has been thoroughly remodeled. The bar is lively and the restaurant very adequate, but not over the top. The rooms are wonderful and quiet. The hotel staff is very accommodating and friendly.

  • Stayed May 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Greenville, South Carolina
Top Contributor
138 reviews 138 reviews
48 hotel reviews
Reviews in 59 cities Reviews in 59 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for three nights while attending a trade show at the convention center. It is a good location across the street from one of the entrances. It is a good, typical Marriott property otherwise with comfortable rooms, a helpful staff and a few food and bar options. I can definitely recommend for business stays.

  • Stayed May 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Friendly staff but Frankfurt Marriott was a disappointment. Spent 3 nights.
Never received a wake up call (early morning flight) luckily made it for the flight. No explanation provided.
Previous day House keeping did not clean the room. There is no card in the room to request House keeping to clean room. The DND sign was removed at 1pm when I left & so I complained to lobby manager, learnt that house keeping is not available all day long & supposedly H.K. Would have slipped note if there was a DND sign no such note was received. Had to ask Lobby manager for fresh towels & paper cups.
At checkout I had to share with the agent the disappointment of staying at the hotel. Will be back next week in Frankfurt but will not be returning to this hotel.
There are certain expectations when one stays at the Marriott - this hotel definitely did not live up to its brand.

  • Stayed May 2015, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review, 3 weeks ago
Good Afternoon Mr/s P S,

Thank you for taking the time to voice your constructive criticim of your recent stay here in the hotel.

It sorrows me to read the events which took place during your stay and as quite rightly stated by yourself, such occurences are not expected in a hotel of this catagory. The hotel is ranked within the top hotels in the city, and such happenings are most certainly not what our guests are accustomed to.

Allow me to assure you that i will take it upon myself to invesigate further what exactly occured, so as to prevent this from happening again in the future.

I wish you a pleasant return journey back to Frankfurt and would hope that at some point in the near future you will allow us another opportunity to show how truly great the Frankfurt Marriott really is.

Kindest Regards

Rob Snaith
Director of Room Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is indeed a good business hotel right in walking distance from the office hub of Frankfurt. The hotel has all the high end facilities that a business hotel should have. It has an Executive lounge as well.

The hotel has a lovely bar and restaurant too along wand a coffee shop and a restaurant as well. The breakfast was great. Marriot is a recommended hotel if you going there for a business trip. There is a tram stop in 30 seconds walk from the hotel which can take you to the Frankfurt main train station (Hauptbahnhof) which is only 4 stops away.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review, 3 weeks ago
Good afternoon Sir,

I am pleased to read that your stay with us was an enjoyable one.

We look forward to welcoming you back to the hotel in the near future.

Kindest Regards

Rob Snaith
Director of Room Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a standard Marriott hotel with the usual quality I expect from them.

The location could be great for you, or might be mildly inconvenient. It is near the Festhalle, and is just a couple of stops from the train station. However, the tram stop right outside won't get you very far into town before you have to change lines. This is at worst a mild inconvenience, but might not be ideal for a short visit if you are unfamiliar with the city.

There are some other brands of hotels in 'better' locations, but I prefer Marriott so the mild inconvenience is worth it. If you need to be near the Festhalle though, this is the perfect location.

Remember to book directly with Marriott for free wi-fi.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobSna, Manager at Frankfurt Marriott Hotel, responded to this review, 3 weeks ago
Dear Mr John S,

It is good to see that your stay in the hotel was both a pleasurable and productive one. Allow me to thank you for your continued loyalty to the Marriott Brand and choosing the Frankfurt Marriott as your prefered hotel here in the city.

As rightly mentioned, the hotel is ideally located for direct access to the FestHalle and is easily accessible via the public transportation infrastructure which is literally a very short walk away.

I look forward to welcoming you back to the hotel in the near future.

Kind regards

Rob Snaith
Director of Room Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Frankfurt Marriott Hotel

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
#16 Business Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott

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