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“A good central hotel with everything you need.” 4 of 5 stars
Review of Holiday Inn Express Frankfurt City Hauptbahnhof

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Holiday Inn Express Frankfurt City Hauptbahnhof
4.0 of 5 Hotel   |   Elbestrasse 7, 60329 Frankfurt, Hesse, Germany (Bahnhofsviertel)   |  
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Ranked #39 of 265 Hotels in Frankfurt
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A good central hotel with everything you need.”
4 of 5 stars Reviewed April 14, 2013 via mobile

Stayed for 6 nights in business. Room was basic in normal Hiexpress style. Nice bathroom showers. Clean. Not cheap but good for central city location. Better than the local hotels. Check in was a bit slow and chaotic but staff friendly.
All round a good location for access to the city and Messe.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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507 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Top Contributor
80 reviews 80 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 11, 2013 via mobile

In the room was definitely better than Amadeus Hostel (see first review). But anyway the attention was good and the bed was comfortable. The TV wasn't necessary international and the WIFI was paid. Which is kinda weird. But what can we do. Overall was good. Just these details.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, April 25, 2013
Dear andresivilla,

Thank you for your candid feedback. It is unfortunate you were not fully satisfied with the accommodations, but I am pleased your bed was comfortable. We are always looking for ways to improve our hotel, and your feedback will help us to do so.

Regards,

Brenda J.
eMedia Coordinator
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 8, 2013

We have spent one night end of March. It was our first Reward Night. Otherwise the price would have been only 53EUR/night.

Very clean and tidy hotel and room. Very spacious room and comfortable bathroom. Modern amenities and furniture. It was much much better than the Holiday Inn Express in London Shroreditch. Ultra centrally based in the city of the Euro, just a few mins walking to the Römerhof and Cathedral, 5 mins walking to the main station.

Personal was very kind. The room card and papers were prepared at arrival, ready for review and signature. We did not use the restaurant and did not take breakfast either since we have checked out already at 5:30 in order to catch a plane.

Room Tip: Upper level, fourth floor, looking in an inner court. Was very quiet and comfortable
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frankfurt
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 3, 2013

Modern hotel with very good location: just few minutes walk to the main station. Opposite the hotel there is a famous Chinese restaurant where even some big stars come over regularly. There is also a garage behind the hotel. Hope to visit you soon again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Marquette, Michigan
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 2, 2013

We had to stay overnight to catch a train the next morning. While the neighborhood isn't lovely, the hotel was very clean, the room a decent size and the bathroom and shower excellent. A good choice if you need to be near the train station. The free breakfast was quite good as well.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ATHENS-GREECE
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 21, 2013

I stayed in this hotel with my husband for two nights in March 2013. We were visiting the ISH energy exhibition. The first thing I can say is that we found it very expensive for the facilities it offered. We paid 220 euros per night and we were expected a better clean service and bath products, at least.
Specifically the negatives are:
Towels were not changed and there was only a shower tube on the wall. Breakfast was standard, no variety in omelets and sausages. Internet access cost extra. Small reception area, connected with the breakfast area. Neighborhood not so good. Very small window in the room on the 2nd floor.
Positives:
Location: Very close access to the Old City Romerberg square and the house of Goethe (10 minutes walk) and also close to the main train station (5 minutes walk). Tram station was at the corner. Access to the ISH exhibition centre was very near (three tram stops).
Staff: very friendly
The neighborhood has a variety of ethnic food service, no German restaurant though.
If it was for a better price, I would rate this hotel in a better range.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Frankfurt City Hauptbahnhof, responded to this review, April 11, 2013
Dear ELENI3,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We are pleased you enjoyed our location and the neighborhood. I am truly sorry that you were not fully satisfied with the breakfast program that is provided by our hotel. We are working hard to ensure that our breakfast service meets our guest’s expectations and value your feedback.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Top Contributor
113 reviews 113 reviews
86 hotel reviews
Reviews in 68 cities Reviews in 68 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 21, 2013

HI Express right in the middle of the grottiest part of Frankfurt? You must be kidding!
But actually, nice room, very clean, good free breakfast and overall a nice experience.
Quite cheerful, actually. So again, if you do not require all the bells and whistles, stay here without any issues. I probably would not walk outside after night fall, but then again I go to bed at 7pm...
Staying at the IC just around the corner tonight, so watch out for that review...

Room Tip: inside rooms better for noise levels
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Frankfurt City Hauptbahnhof

Address: Elbestrasse 7, 60329 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Bahnhofsviertel , Innenstadt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#24 Luxury Hotel in Frankfurt
#28 Romantic Hotel in Frankfurt
#37 Business Hotel in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Express Frankfurt City Hauptbahnhof 4*
Number of rooms: 116
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt City Hauptbahnhof. In the heart of Frankfurt, next to the “main station Frankfurt“, the new Holiday Inn Express Frankfurt City Hauptbahnhof Hotel recently opened in March 2011. Just a few minutes walk to the city centre and famous sights of Frankfurt like the Opera Frankfurt, the Staedel Museum, the German Museum of Architecture, the Goethe House or St. Leonhards’ Church. The Holiday Inn Express Frankfurt City Hauptbahnhofis the perfect place to stay to discover the famous business city Frankfurt am Main. Our 116 comfortable air-conditioned, non smoking bedrooms, with flat screen colour TV, offer a telephone, a safe, high speed Wi-Fi internet connectivity, hairdryer and tea and coffee making facilities. Our continental breakfast buffet is included. We have integrated the dynamic philosophy of the Holiday Inn Express brand into the meetings sector and look forward to your request for a professionally run conference. 1 modern meeting room, 25m² with air conditioning is available for your meeting.We are looking forward to your visit at the Holiday Inn Express Frankfurt City Hauptbahnhof! ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

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