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“Great place to stay at Frankfurt airport and railway station” 5 of 5 stars
Review of Hilton Garden Inn Frankfurt Airport

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Hilton Garden Inn Frankfurt Airport
3.0 of 5 Hotel   |   The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany   |  
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Ranked #10 of 265 Hotels in Frankfurt
Edmond, Oklahoma
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“Great place to stay at Frankfurt airport and railway station”
5 of 5 stars Reviewed November 3, 2013

Excellent place to stay. In the same building as the Frankfurt railway station and directly connected to the airport. Clean modern rooms with all the amenities. Has plugs for 110 volt equipment, so you don't need an adapter. Beds have adjustable firmness. Friendly staff that speaks excellent English. I will be staying here again in 2 weeks.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 6, 2013
Dear cerra12,
Thank you, Thank you, Thank you!!! What more can we say. We are very much looking forward to welcoming you back to the Hilton Garden Inn Frankfurt Airport in 2 weeks.
With best wishes and see you soon,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Seattle
Top Contributor
64 reviews 64 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 3, 2013

We recently stayed here overnight to minimize the effects of a connecting flight from Athens to Seattle. What a great idea! We did lessen the drag on the body of such a long connecting flight, but it may also made this a favorite hub airport! The room was reasonably sized, very clean and comfortable. The bed itself was just great, woke up without a backache! We were amazed how absolutely quiet the room was!! The hotels restaurant was very good also and reasonably priced. It would be nice if there had been a few more English speaking TV channels, with something from the USA. Minor issue for a one night stay. We would definitely recommend this hotel, and will use it again in the future!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear TheLeonard,
THANK YOU so much for this great review!
It is really wonderful to read that we were able to meet your needs and create a most enjoyable stay for you. Your feedback concerning the TV channels is highly appreciated and will be definitely taken into consideration.
We are very happy to have you as our guest and hope that we will be able to be your host again very soon!
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Australia
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed November 1, 2013

Attached to FRA Terminal 1 although it is a LONG walk - take a taxi. Rooms are quite large and spotlessly clean in typical German fashion. Breakfast is excellent and wait staff helpful and unobtrusive. The chef makes excellent omelettes! Was somewhat disappointed that on booking in we were given a trolley to take our luggage to our room. For the price paid it could have been delivered for us as the staff were not busy.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear Magere1_2,
thank you for taking the time to submit your feedback of your recent stay at the Hilton Garden Inn Frankfurt Airport.
I was very happy to read that you enjoyed your stay with us and I passed your nice comments on to the team.
We would be very happy to be your host in the future again.
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 31, 2013

Great place to stay for a night if you have an early morning flight in Frankfurt. Has a walkway to Terminal 1. Clean rooms with US and UK plugs. Good WiFi.

Excellent fitness room.

Rooms are very comfortable.

Can be difficult to find as you don't expect it to be where it is, just pay attention to signs and you'll be fine.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear KristineMcE,
your review was a pleasure to read, thank you very much for taking the time to submit it here on TripAdvisor.
It would be our pleasure to have you back as our guest again, whenever you’re staying at the Frankfurt Airport during a future trip.
Best regards,
N.Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Top Contributor
81 reviews 81 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 30, 2013

Selected the HGI to stay the night before the trip back to the US. Airport also offers an Hilton and Sheraton. All well located on the airport. The Hilton and HGI are next to eachother in the building that houses the Long Distance trains. So the trip from Stuttgart by train ended wih two escalator rides up to the HGI. Rooms are smallish but roomy enough and are nicely decorated.. TV offered a decent BBC selection in English. Breakfast was not included, but free in lieu of my extra 750 points. Otherwise I think it was around 20+ Euro. Very ample spread of food - including hot selections and made to order eggs, omelets etc. as well as the usual European choices. First time I've had actually crispy fried bacon in Europe instead of the limp stuff. Hotel is a short inside walk to the regional trains for a trip into town. Same walk takes you to your terminal. It also shares an excercise room with the Hilton. Overall a good choice for an overnight.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear GeneG547,
thank you for the kind words on your last stay with us. I am happy to read that you liked the hotel and felt well accommodated here.
We always try our best to make the stopover here as convenient and relaxing as possible.
I shared your nice feedback about the breakfast with our kitchen team and they agree, there is no place for limp bacon on a breakfast buffet.
GeneG547 we would be glad if you choose us for future stays in Frankfurt and are looking forward to be your host again.
Best regards,
N. Syed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

This hotel is a very nice layover opportunity when stuck in FRA, an indoor walk from the terminal.
Lots of dining options right outside the hotel door, including a Starbucks.
Excellent Gym and good restaurant service.
Liked the smoking rooms!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear sclausen77,
thank you for your positive feedback about your recent stay with us at the Hilton Garden Inn Frankfurt Airport, here on TripAdvisor.
The time you took to provide us with your review is highly appreciated.
Thank you as well for the nice words on the gym and the smoking rooms.
We would be pleased to be your host in the near future again.
Best regards,
N. Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Top Contributor
83 reviews 83 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 29, 2013

The Hilton Garden at the Frankfurt airport was a perfect spot for us to catch up on sleep after our flight overseas. The rooms were very clean, comfortable and had good air conditioning. They were quite small, but that is to be expected so we booked two rooms connecting so that our two teen boys had a room of their own. The bathroom was also quite small, but it was very clean and fit its purpose. Wifi was free which is something that does not seem to be very common at hotels here in Germany, at least from our experience. We were able to easily jump on the U bahn and go into Frankfurt for dinner and some sightseeing. We did sleep a bit too late the next morning, so we missed the breakfast, but it was easy to grab something in the airport when we went to pick up our rental car for our Germany driving trip. I would definitely stay here again if we were flying into Frankfurt.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this review, November 5, 2013
Dear Idontwant2gohome,
It is wonderful to read that our hotel is being recommended and I am very grateful that you did choose us for your recent stay.
Also, I very much appreciate the time you spent on reviewing us on TripAdvisor.
I am glad to read that we were the perfect connection between a long flight and the pickup of your rental car the next day.
You are right, unfortunately it is not very common to offer free Wi-Fi in Hotels in Germany but you can count on the Hilton Garden Inn to offer free internet even worldwide.
Whenever you don’t want to go home next time, we would be more than happy to have you as our guest in Frankfurt again.
Best regards,
N.Syed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Frankfurt
#7 Business Hotel in Frankfurt
#10 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Reservation Options:
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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