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“Nothing but the very best!” 5 of 5 stars
Review of Villa Kennedy

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Villa Kennedy
5.0 of 5 Hotel   |   Kennedyallee 70, 60596 Frankfurt, Hesse, Germany (Sachsenhausen-Nord)   |  
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Spring City Break fr €254
Ranked #1 of 263 hotels in Frankfurt
Quebec City, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Nothing but the very best!”
5 of 5 stars Reviewed September 18, 2011

From the valet who welcomes you at the door step up tho the maid who prepares your room in the evening, everyone treats you as an important guess: courteous, polite, ready to help you. A pampering experience. The decor is cozy, not too modern - could it ever be too modern? - not to classic. Had dinner at the restaurant: excellent, really. I doubt you could find better than that in Frankfurt. Yes it's a 15-20 minute walk to the town's interesting districts, but in return you get a nice and quiet location. I look forward to my next stay there.

Room Tip: My room was not on the garden side. It was a good choice because there was a big event that evening...
See more room tips
  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, September 20, 2011
Dear guest,
We appreciate your comments regarding your stay at the Rocco Forte Villa Kennedy. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations .
Thank you again for sharing your experience, and we look forward to serving you in the future.
Warm wishes,

Marlen Hoffmann
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Australia
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 17, 2011

Stayed here twice recently, both times in a std room. The hotel is in a quiet residential area just off the CBD. A little out of the way and not as convenient the major chain hotels in the city, but a short walk to the river and 15-20 mins to the old town. Its quite close to the musuem strip however. A taxi to Alter Oper or the main train station would cost about 8 euro. There is a tram stop just behind the hotel, along with a petrol station where you can get drinks, snacks or even motor oil if you wish.

The hotel is beautiful and set in a castle type low rise building affording it character and charm that few if any can match in the area. The common areas and corridors are open and spacious, while the lobby has some very nice artworks. There's a SPA and fitness centre somewhere in the hotel too. Rooms are relatively spacious (by european standards), but sadly there wasnt much of a view. Bathrooms are big (shower, tub, bidet etc) with REN toiletries. Creepy looking medusa on the tiles though. Heated towel rack and everything else you would expect of a hotel of this calibre. Bed was very comfy, and a fruitplate was a nice touch albeit rather small. Despite having a room facing the main road there was no discernible noise at night. Theres a small TV (cant seem to find a decent sized tv in any RF hotel) but it would be nice to have a nespresso machine or an ipod doc. There's also a music library linked to the TV system if you want to relive the 80s and early 90s.

Room service was impressive; the first time it arrived in 15 mins, complete with proper S&P shakers and bottles of balsamic and olive oil. They even put the food in a small portable oven to keep it warm if you order a few dishes. Their caprese salad and lobster tagliattellewas were outstanding. The corn spaghetti salad however was rubbish.
Breakfast was very good, a buffet spread of cold items (breads, pastries, muesli, smoked meats and fish) and hot dishes cooked to order. Not the biggest range but enough to keep most people happy and the quality was very good, apart from the sliced fruits, which looked a bit pedestrian. The honeycomb was a nice touch. Coffee however was from an instant machine and tasted average, but the OJ was fresh. Service was good, staff were friendly and efficient. Small billing issue at checkout but it was all sorted in a timely fashion.

The only downsides are that its expensive (and doesnt even have comp WIFI) and a little out of the way; however other so called five star hotels charge similar if not higher tariffs (one of which Ive tried before and was absolute rubbish), and you would be better off staying here and making the trek into the city rather than some lousy generic motel masquerading as a hotel trading on its brand name in the CBD.

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, September 20, 2011
Dear guest,
thank you very much for choosing the Villa Kennedy during your recent stay in Frankfurt.
We received your comments, thank you for taking the time and trouble to write about your experience at the Villa Kennedy. It is an absolute delight to read such lovely comments, especially teh In Room dining team was happy. That is exactly what we love our guest to feel. THANK YOU! It goes without saying that Mr Plesser is very proud of all our staff!
Regarding the WIFI we are looking for a solution and hope we are able to offer this much needed service in future without a charge.
I am very much looking forward to your next stay with us and remain with warmest regards from Frankfurt’s Villa Kennedy.

Yours sincerely

Marlen Hoffmann
PA to General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 14, 2011

We can't speak highly enough of our stay at Villa Kennedy this past August.
The whole experience put the icing on the cake (as the expression goes!) after a five week European vacation.
I know this is a 5 star property & one should expect excellent service, but from check in to check out the level of service was exemplary.
The staff went that extra mile in every instance - the doorman helped settle a taxi fare dispute on arrival (in our favor & very graciously done) - in fact everyone we came in contact with was incredibly charming, efficient, intelligent & helpful, without being at all cloying.
My husband went for a run a couple of mornings & the doorman handed him a cold bottle of water as he returned & welcomed him by name - nice touch!
The hotel is in a lovely residential district, walking distance to the main station (but a cab is 7euro) the Romer & Sachsenhausen are just blocks away & you are very close to the beautiful river walk - not right downtown but close enough & for us preferable.
The place felt more like a classy boutique hotel than a large 'corporate' space. We had stayed at the Landmark in London a month previous (also a 5 star) & while the stay was very nice, it wasn't at all personal - The Landmark gave you what you expected for what you paid, which is all we ask - the Villa Kennedy far exceeded what we expected for what we paid.
Highly recommend this hotel, & will actually seek out Rocco Forte Hotels in future - if we can afford them - prices vary greatly by location?

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, September 22, 2011
Dear guest,
thank you ever so much to share your experience with us.
It goes without saying that we are delighted to read that you enjoyed your stay and will certainly share your impressions with my colleagues who took such good care of you throughout your stay. We strive for guest satisfaction and service excellence and appreciate such positive feedback from our valued guests, as it inspires and motivates us to maintain the high level of service we aim to provide.
We would be most gratefull to welcome you in the nearest future.
Warm regards
Yours sincerely

Marlen Hoffmann
PA to General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
126 reviews 126 reviews
77 hotel reviews
Reviews in 73 cities Reviews in 73 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed September 3, 2011 via mobile

The personnel are amazing. I mean amazing! The rooms are very nice but not warm and cuddly. There is a modern twist that leaves me a little cold. But that may be personal taste. Restaurant very good. Prices are way over the top but, hey, personnel like this don't come cheap.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, September 5, 2011
Dear Guest,
Thank you very much for choosing the Villa Kennedy for your stay in Frankfurt.
I received your comment and do very much appreciate the time that you have taken to share your experience with me.
I am very much delighted to read that you enjoyed your stay with us and to find out about your satisfaction with the Villa Kennedy and its team. That is exactly what we love our guest to feel. THANK YOU! It goes without saying that I am very proud of all of them!
We wish you a terrif day and would be gratefull if you come back in the near future to stay at the Villa Kennedy.
Warm wishes

Marlen Hoffmann
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 28, 2011

we just returned from schloss Elmau in south Germany and booked Villa Kennedy as stop over on the way home. The hotel is perfect, clean and comfortable rooms, very nice environement and place to be. The greatest news was for us that breakfast in the weekend is between 7AM and 2.30PM. This is a great decission from the hotel management to have this long breakfast, however the staff serving the breakfast was not realy motivated to work so long on a breakfast. When we came in the resto was full for 2/3 and the buffet was more then empty, people complaing about bread that was not filled up, no plates, no cheese, fresh fruit (with some small bugs) etc... Warm breakfast is a la carte, also here we waited fro more then 30 minutes for just some french toast, needed to ask 2 times for it.

Overall the hotel is wounderfull, the breakfast was just un organised and far from 5*. Maybe we where spoiled by the good service in schloss elmau, who knows.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, September 5, 2011
Dear guest,

Thank you for taking the time to tell us about your stay at the Rocco Forte Villa Kennedy. It is always a pleasure to receive feedback might it be positive or negative. It is always a profit to have guests like you are.

I am very sorry that your experience did not meet your expectations regarding our communication and restaurant service; please allow me to express our sincere apologies for that. You are right a service like that should not be provided at all and is definitely not up to our normal standards we provide at Rocco Forte hotels. Please rest assured that we are taking the appropriate measures with our restaurant manager to address the problems and prevent any future occurrences. I hope that you do not allow this incident to spoil your overall impression of the Villa Kennedy and to have the opportunity to restore your confidence in our hotel. We will take this chance to show you the high level of hospitality we are so proud of delivering and offering at the Villa Kennedy.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Please let us know when you are back in Frankfurt, we would be very grateful if we can look after you on your next stay. Please contact myself, Marlen Hoffmann to arrange for a reservation under mhoffmann@roccofortehotels.com or +49 (0)69 7171 2 1302.

Sincerely,

Marlen Hoffmann
PA to General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Top Contributor
301 reviews 301 reviews
81 hotel reviews
Reviews in 120 cities Reviews in 120 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed August 9, 2011

Why do I only give four points and not five ? As I mentioned in my review of their Gusto restaurants this hotel is just perfect, but there are still some disturbing details that ruin the feeling we should have when trying to enjoy the room: a tv that is ridulously small, a wedding party on Saturday evening that prevented us to sleep, ... Ok, this is all I can remember.
Service by hotel staff was excellent. Upon reporting that our tv did not function properly, we were offered another room within ten minutes. Excellent location (walking distance from city center), beautiful building, nice room, delicious breakfast ...
As I said, everything was perfect, but I am still wondering why we didn't get the expected kick out of this experience ...

Room Tip: Try to book the Deluxe rooms with courtyard view: they have a beautiful balcony.
See more room tips
  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, August 10, 2011
Dear guest,
thanks a lot for choosing the Villa Kennedy for your recent stay in Frankfurt and for your honest comment about the Villa Kennedy.
We appreciate the time you took to share your experience with us. You are absolutely right with the TV size and we are working on a more up to date version in the moment together with our owner. Regarding the noise disturbance we apologise for the inconvenience that caused to you and we will look deeper into room allocation for our guests when having a function in our ballroom.
It is our hope that you will give us the opportunity to welcome you again at the Villa Kennedy Frankfurt. Please feel free to contact me at any time to assist with any further bookings. I would be very happy to look after you in future.
Warm wishes

Marlen Hoffmann
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2011

A must stay...if in Frankfurt... Great location. Amazing service. trendy. and the food....oh the food was delish! yum. Clean, spacious rooms. Huge, elegant bathrooms. Definitely would stay again.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VillaKennedy2006, Manager at Villa Kennedy, responded to this review, August 5, 2011
Dear guest,

thank you ever so much for your very kind comments.
Our general manager Georg Plesser is very grateful and proud that you enjoyed your stay so much with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. I am very much looking forward to your next stay with us and
remain with warmest regards from Frankfurt’s Villa Kennedy.
Yours

Marlen Hoffmann
PA to General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Villa Kennedy

Address: Kennedyallee 70, 60596 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt > Sachsenhausen-Nord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 263 hotels in Frankfurt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Villa Kennedy 5*
Official Description (provided by the hotel):
The Villa Kennedy is a luxury hotel in the centre of Frankfurt nestled just off the south bank of the Main River in a wonderful villa landscape on Kennedyallee. A wonderful combination of tradition and innovation, the hotel's three newly constructed buildings are built around the traditional 1904 Villa Speyer, setting the stage for this luxurious downtown retreat.Close to the hotel is Frankfurt's residential area, Sachsenhausen, with its bustling bars and restaurants. Furthermore Frankfurt´s many museums are easily accessible. The Villa Kennedy is just a few minutes from Frankfurt's main train station and approximately 15 minutes from Frankfurt Airport. ... more   less 
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