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“Value for money!” 4 of 5 stars
Review of ARCOTEL Rubin

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ARCOTEL Rubin
4.5 of 5 Hotel   |   Steindamm 63 | 20099, 20099 Hamburg, Germany   |  
Hotel amenities
Ranked #68 of 316 Hotels in Hamburg
Certificate of Excellence
Copenhagen, Denmark
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“Value for money!”
4 of 5 stars Reviewed December 26, 2012

My girlfriend and I stayed at the Arcotel Rubin hotel for 3 nights in the last days before christmas at a discounted price. The room is very nice. Clean and spacious and the bed was very comfortable. I asked for a room with a tub and got it which was nice. I did miss some coffee making facilities, which is usually provided for standard room in most hotels of this standard. However, in Arcotel it is only available if you upgrade.

Wifi was working excellent. I did not try the breakfast (20 euro for regular and 9 euro for some sort of 'small' breakfast). There is a place called Back Factory nearby, which sells bread/sandwiches etc.

The area is a typical german casino/grocery store/sex shop/kebab store street. A few prostitutes here and there, but nothing that makes you feel uncomfortable at all. Location is very good, in walking distance to the main train station and central shopping area.

The biggest minus for this hotel is the expensive parking basement at 16 euro for 24 hours. Maybe you can park for free somewhere nearby, but did not check it out. However, I believe most hotels in Hamburg will charge you between 10 and 20 euro a day for parking.

Overall, I would definitely recommend this hotel. For the price you're paying, it is a good choice with a good location. Enjoy.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Front Office Manager at ARCOTEL Rubin, responded to this review, January 6, 2013
Dear Guest,
thank you very much for your positive feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard.
We hope to welcome you again soon at the ARCOTEL Rubin.
Kind regards, JULIANE RATH Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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435 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2012

Lovely clean and spacious hotel. We were upgraded on arrival, and were impressed with the room. Complimentary robes and slippers and apples were provided. We had some drinks in the hotel bar but did not eat here so cannot comment on that. Very easy to find, and staff were all lovely! Recommended!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Front Office Manager at ARCOTEL Rubin, responded to this review, January 6, 2013
Dear guest ,
thank you very much for your positive feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.
Kind regards
JULIANE RATH
Assistant Front Office Manager
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Gottingen, Germany
Senior Contributor
48 reviews 48 reviews
45 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 8, 2012

Location good. Hotel good. Staff good. Overall, I enjoyed my stay and will stay with Arcotel again. Did not have breakfast, so I ca't comment on that. For the price of the room, though, it far exceeded many other hotels.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review, December 10, 2012
Dear guest,
thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.
Kind regards from Hamburg,
Annett Freigang
Front Office Manager
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Islip, New York, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2012

A beautifully decorated and spotlessly clean hotel in a great location. A convenient grocery store across the street and many shops and restaurants just 1 block away. We enjoyed two nights there and would definitely return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review, December 3, 2012
Dear guest,
thank you very much for your feedback at our homepage which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin.
Kind regards,
Annett Freigang
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Top Contributor
258 reviews 258 reviews
32 hotel reviews
Reviews in 100 cities Reviews in 100 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 4, 2012

We stayed at this hotel for five nights during a recent tour. Its location is convenient to public transportation (and walking, to some sites). However, the neighborhood is interesting in its own right -- plenty of restaurants with a rich variety of cuisines and price levels. The hotel is comfortable, but not luxurious. We found the breakfast buffet to be good and the staff to be especially helpful. They also have free internet access in the lobby.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review, November 5, 2012
Dear guest,
thank you very much for your feedback at this internet page which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin and sending lovely greetings from Hamburg,
Annett Freigang
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathurst, Australia
Top Contributor
74 reviews 74 reviews
34 hotel reviews
Reviews in 38 cities Reviews in 38 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 8, 2012

The hotel is only a few minutes walk from the main station and in an area walking distance to Alster Lake, restaurants and the city. Our check in was very efficient and the staff friendly and informative. Our room was spacious, clean, had tea/cofee making facilities and very good quality linen. The hotel restaurant had a good choice of meals on the menu and reasonably priced. There is also a well stocked supermarket across the road. This hotel would suit all travellers.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Manager at ARCOTEL Rubin, responded to this review, October 17, 2012
Dear guest,
first of all we would like to say thank you very much for being guest at the ARCOTEL Rubin Hamburg in conjunction with your positive Feedback.Your accolade about our facilities and our breakfast gives us a special motivation to become better every time. We hope to welcome you again at the ARCOTEL Rubin. Kind regards, Annett Freigang Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silkeborg, Denmark
Top Contributor
69 reviews 69 reviews
25 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 4, 2012

A long weekend at this hotels seventh floor proved that German hotels in general are of a high quality. The neighbourhood is multi cultural with life in the streets almost 24 hours around the clock.

The hotel is situated only ten to fifteen minutes walk from the city centre and with public transport nearby.

I can only recommend this hotel and its fair prices.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ARCOTEL Rubin

Address: Steindamm 63 | 20099, 20099 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#48 Luxury Hotel in Hamburg
#56 Romantic Hotel in Hamburg
#68 Business Hotel in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
Official Description (provided by the hotel):
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. ... more   less 
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg

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