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ARCOTEL Rubin: Traveler Reviews

4.5 of 5
Steindamm 63, 20099 Hamburg, Germany
Hotel amenities
ARCOTEL Rubin
Ranked #31 of 321 hotels in Hamburg
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433 reviews from our community

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Traveler rating
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    171
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Date Rating
Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
“Value for money!”
4 of 5 stars Reviewed December 26, 2012

My girlfriend and I stayed at the Arcotel Rubin hotel for 3 nights in the last days before christmas at a discounted price. The room is very nice. Clean and spacious and the bed was very comfortable. I asked for a room with a tub and got it which was nice. I did miss some coffee making facilities, which is usually provided for standard room in most hotels of this standard. However, in Arcotel it is only available if you upgrade.

Wifi was working excellent. I did not try the breakfast (20 euro for regular and 9 euro for some sort of 'small' breakfast). There is a place called Back Factory nearby, which sells bread/sandwiches etc.

The area is a typical german casino/grocery store/sex shop/kebab store street. A few prostitutes here and there, but nothing that makes you feel uncomfortable at all. Location is very good, in walking distance to the main train station and central shopping area.

The biggest minus for this hotel is the expensive parking basement at 16 euro for 24 hours. Maybe you can park for free somewhere nearby, but did not check it out. However, I believe most hotels in Hamburg will charge you between 10 and 20 euro a day for parking.

Overall, I would definitely recommend this hotel. For the price you're paying, it is a good choice with a good location. Enjoy.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaliciousD about ARCOTEL Rubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Front Office Manager at ARCOTEL Rubin, responded to this review
January 6, 2013
Dear Guest,
thank you very much for your positive feedback which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard.
We hope to welcome you again soon at the ARCOTEL Rubin.
Kind regards, JULIANE RATH Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent!”
5 of 5 stars Reviewed December 17, 2012

Lovely clean and spacious hotel. We were upgraded on arrival, and were impressed with the room. Complimentary robes and slippers and apples were provided. We had some drinks in the hotel bar but did not eat here so cannot comment on that. Very easy to find, and staff were all lovely! Recommended!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask fudley about ARCOTEL Rubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Front Office Manager at ARCOTEL Rubin, responded to this review
January 6, 2013
Dear guest ,
thank you very much for your positive feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.
Kind regards
JULIANE RATH
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gottingen, Germany
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Can't complain!”
5 of 5 stars Reviewed December 8, 2012

Location good. Hotel good. Staff good. Overall, I enjoyed my stay and will stay with Arcotel again. Did not have breakfast, so I ca't comment on that. For the price of the room, though, it far exceeded many other hotels.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Katja W about ARCOTEL Rubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review
December 10, 2012
Dear guest,
thank you very much for your feedback. We are glad you had a pleasant stay at our hotel and we are looking forward to welcome you again at the ARCOTEL Rubin.
Kind regards from Hamburg,
Annett Freigang
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Islip, New York, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Top rate”
5 of 5 stars Reviewed November 22, 2012

A beautifully decorated and spotlessly clean hotel in a great location. A convenient grocery store across the street and many shops and restaurants just 1 block away. We enjoyed two nights there and would definitely return.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jessie D about ARCOTEL Rubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review
December 3, 2012
Dear guest,
thank you very much for your feedback at our homepage which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin.
Kind regards,
Annett Freigang
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Top Contributor
114 reviews 114 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
22 helpful votes 22 helpful votes
“Very servicable hotel in interesting neighborhood”
4 of 5 stars Reviewed November 4, 2012

We stayed at this hotel for five nights during a recent tour. Its location is convenient to public transportation (and walking, to some sites). However, the neighborhood is interesting in its own right -- plenty of restaurants with a rich variety of cuisines and price levels. The hotel is comfortable, but not luxurious. We found the breakfast buffet to be good and the staff to be especially helpful. They also have free internet access in the lobby.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by PCmonkey for Hamburg
Ask PCmonkey about ARCOTEL Rubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annett F, Leiter Front Office at ARCOTEL Rubin, responded to this review
November 5, 2012
Dear guest,
thank you very much for your feedback at this internet page which shows us, that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope to welcome you again at the ARCOTEL Rubin and sending lovely greetings from Hamburg,
Annett Freigang
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ARCOTEL Rubin

Also Known As:
Arcotel Rubin Hotel
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg
Address: Steindamm 63, 20099 Hamburg, Germany
Region: Germany > Hamburg
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotels in Hamburg
#28 Best Value Hotels in Hamburg
#57 Business Hotels in Hamburg
Price Range: $$
Hotel Class:4.5 star (4.5*)
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ARCOTEL Rubin
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