The proximity to the airport and S Bahn (walking distance) is very good. We stayed two nights - the first night a world cup match was being shown on television and everything, service etc went out of the window. Staff attitude (with one exception - one wonderful waitress in the bar/restaurant) was very poor and unprofessional. There was a definate 'Couldn't care less' attitude from reception staff and a barely grunted thankyou when we left. Very few smiles, poor service in the restaurant. There are obvious management issues in this hotel which need to be addressed.No tea/coffee facilities in room.
- Official Description (provided by the hotel):
- Located 800 m from the airport, the Ibis Hamburg Airport hotel has 157 air-conditioned rooms with Wifi Internet access, including 2 adapted for disabled persons. The CAFE HOPFEN & MALZ restaurant, a bar, snacks 24/24 and covered pay parking are at your disposal. Musicals, theatres, concerts, museums, cabarets, sports and musical events, traditional festivals: Hamburg offers a varied programme of entertainment all year long. The Reeperbahn is 10 km away. ... more less
- Reservation Options:
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- Also Known As:
- Accor Hamburg Airport