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“Great stay” 5 of 5 stars
Review of Le Meridien Hamburg

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Le Meridien Hamburg
5.0 of 5 Hotel   |   An der Alster 52 - 56, 20099 Hamburg, Germany   |  
Hotel amenities
Ranked #30 of 316 Hotels in Hamburg
Certificate of Excellence 2014
Hamburg, Germany
Top Contributor
104 reviews 104 reviews
22 hotel reviews
Reviews in 44 cities Reviews in 44 cities
65 helpful votes 65 helpful votes
“Great stay”
5 of 5 stars Reviewed December 8, 2012

A great hotel, close to the central rail station and on the shores of Lake Alster. Our room was a mite small with our double bed and the roll-a-way, however the bathroom was fantastic (great shower). Happily stay here again and didn't receive any extra attention being a SPG member. The restaurant on the 9th level was extraordinary with well presented meals, served with a bit of flair.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, January 8, 2013
Dear Guest,

Thank you very much for your feedback of your stay at the Le Royal Méridien Hamburg.

We are always very happy when we get such a great feedback of your stay with us.

The Restaurant and Bar has a fantastic view on the alster lake and the food and drinks are really amazing! We are looking forward to your next visit!

We hope that we are able to welcome you back one day in Hamburg.

With Kind Regards,

Andreas K.,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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955 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Munich, Germany
Top Contributor
205 reviews 205 reviews
100 hotel reviews
Reviews in 113 cities Reviews in 113 cities
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed December 7, 2012

We spent a lovely weekend in this hotel. The staff were very friendly and promptly replied to an email when we asked a question. It is located about a 10 minute walk to the Old Town along the edge of the Alster lake or 10 minute walk to the Hauptbahnhof. Taxi ride from airport only about 23 Euro. We chose to pay extra to get the lake view and were very glad we did. We chose not to pay for the30 Euro each breakfast but wandered a block behind the hotel where there are heaps of little cafes and restaurants and had a great cheap breakfast. We also chose not to pay the extra of the internet. Again, it is the 21st Century and we find this ridiculous to charge for internet access. The room was beautifully furnished with a claw foot bath and walk in shower. It was very clean and quiet and the service was great. We really enjoyed our stay though overall it was a little pricey but we did choose to book that!

Room Tip: It is worth the extra for the lake view.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, January 8, 2013
Dear Guest,

Thank you very much for your stay at the Le Royal Méridien Hamburg.

It is fantastic to read that you enjoyed your stay with us and that you could explore the area around the hotel.

We will pass on the feedback to the team and hope that you
will visit us again in Hamburg one day.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2012

A very nice Hotel on the shores of Alster Lake. The rooms were spacious albeit a little over priced. Staff were pleasant and the breakfast buffet was generous. There was no airport shuttle but a taxi ride at 25Euros was reasonable. Its a 10 minute walk to the train station and about 15-20 mins to central square. Hamburg is a lovely place to visit especially while the Christmas Markets our on.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, January 8, 2013
Dear Guest,

We are very happy about such a nice comment about your stay at the Le Royal Méridien Hamburg.

It is fantastic to read that you really enjoyed your stay with us and that you could relax during the Christmas time here in Hamburg.

We hope to see you again one day at the Alster Lake.

With Kind Regards,

Andreas K.,
General Manager
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Oslo, Norway
Top Contributor
240 reviews 240 reviews
62 hotel reviews
Reviews in 61 cities Reviews in 61 cities
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed November 16, 2012

This review will not apply to all of you.

All in all, I would say that the hotel deserves a better rating (Very good), and not Average which I have given it, but I have my reasons.

I have not done this before, but I am deducting a point for no upgrade at checkin. I am a SPG Platinum member, with 65 nights so far this year (will probably end up with around 80). The hotel had available junior suites and regular suites at check-in, and also the day after check-in. I had just been to Meridien in Kuala Lumpur, and of course upgraded. Sheraton in Madrid just before then, and also upgraded. But when an SPG hotel does not respect its loyal customers and its loyalty clubs own benefits, I unfortunately will not use those hotels again, and in this case also post a negative review.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, December 3, 2012
Dear Guest,

thank you for sharing your feedback with us from your stay at the Le Royal Méridien Hamburg.

We are very sorry for the inconvenience with the room upon your last stay with us and we really apologize about the encountered problems.

We do upgrade our platinum guests upon availability and we are very sorry to have let you down this time.
Please contact our Guest Relations Manager directly in order to solve the issue under following e-mail adress: victoria.vollrath@lemeridien.com .

Hopefully we are able to welcome you back one day in Hamburg and in our property.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 14, 2012

The hotel is located across the street from Alster lake. It was a bit further from Hamburg central station than I thought, but it was still walkable with a suitcase. It is also a bit of a walk to touristy and shopping areas. The hotel had free wifi in the lobby.

Stayed in a superior room. The room was quiet, comfortable, and spacious. There was plenty of closet space and lots of room to spread out. The bathroom had a huge shower. The hotel breakfast was amazing, with views of the lake from the top floor restaurant. Breakfast included plenty of cold cuts and cheeses, as well as a number hot foods a variety of juices. Although it was pricey, it was a great way to start the day.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, December 3, 2012
Dear Guest,

thank you very much for sharing your impressions of your stay.

We are very happy to read such a nice feedback and we did share this already with our team.

It is great that you enjoyed your room, the view and breakfast from the 9th floor Restaurant & Bar "Le Ciel".

We hope that we are able to welcome you back one day at the Alster Lake in the Le Royal Méridien Hamburg.

With Kind Regards,

Andreas K.,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ry, Arhus, Denmark
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2012

My wife and I spent a romantic weekend in Hamburg and stayed in Le Royal Meridien. The room was great, a double room with a view of the Alster lake. Great bed and big, comfortable bathroom. We didn't try the breakfast but visited one of the many nice bakeries/cafés around the corner.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, November 13, 2012
Dear Guest,

thank you very much for your feedback of your stay at the Le Royal Méridien Hamburg.

We are very happy that you really enjoyed your stay and we will share your feedback with the whole team.

Hopefully we are able to welcome you back one day in Hamburg and at the Alster Lake.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Hamburg

Address: An der Alster 52 - 56, 20099 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Hamburg
#13 Family Hotel in Hamburg
#15 Business Hotel in Hamburg
#26 Luxury Hotel in Hamburg
#27 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien Hamburg 5*
Number of rooms: 284
Official Description (provided by the hotel):
Le Meridien Hamburg, idyllically situated at the Outhern Alster lake in the trendy district St. Georg offers 275 rooms including 14 suites (with Alsterview). All rooms provide LED-TVs and high-speed internet. Free daily newspapers and tea + coffee preparation facilities are featured in the Le Meridien Hamburg's air-conditioned rooms + suites. All throughout the hotel guests can receive complimentary Wi-Fi access. Bathrobes and high-quality toiletries are provided in the elegant bathrooms. Innovative variations of Mediterranean cuisine, inspired by Hanseatic style are served in the restaurant Le Ciel on the 9th floor of the hotel with a panoramic view of the Outhern Alster lake. Guests are offered a free boat trip on the Alster as part of the Unlock Art™ Programme. The hotel spa "Emotion Spa" with a fitness center offers various possibilities for recreation + relaxation. Le Meridien Hamburg owns 13 conference rooms with an event area of total 721 m². Discover ,,Meetings with a View"- conferences and events with a breathtaking view of the Alster lake. ... more   less 
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Also Known As:
Le Meridien Royal Hamburg Hotel Hamburg
Meridien Royal Hamburg
Hamburg Le Meridien

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