In Hamburg again this week. Unfortunately our preferred hotels are all full, so with trepidation I am forced to stay at the NH Altona. I've had poor experiences here in the past - it's quite expensive, the rooms are average at best and the service is generally sub-standard (last time I was here, my room hadn't been cleaned or made up when I checked in).
Yet again the hotel fails to impress - no non-smoking rooms are available, so I am forced into a smoking room. The smoking floor is disgusting - the corridors reek of cigarette smoke and there is ash on the floor around the lift. Needless to say the room is unpleasant at best. A discussion with the front desk staff elicits nothing more than a shrug. This is not what I expect from what is supposed to be a 4* hotel.
If you need to stay in this area of Hamburg, stay at the Gastwerk over the road if you can - a far better experience at a similar price. Even better, stay at the superb Lindner Tierpark - a great location (near the S-bahn), fantastic service (they have managed to find an English newspaper especially for me every time I have stayed) and again a similar price to the NH.
- Official Description (provided by the hotel):
- The NH Hamburg Altona is located in the Altona district, just a few minutes away from Ottensen, a lively and fashionable district well-known for its restaurants, pubs, bars, galleries and shopping streets. ... more less
- Reservation Options:
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- Also Known As:
- Nh Hamburg Altona Hotel Hamburg
- Nh Hotels Hamburg
- Nh Hotel Hamburg