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“Great Location” 4 of 5 stars
Review of BEST WESTERN Raphael Hotel Altona

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BEST WESTERN Raphael Hotel Altona
3.5 of 5 Hotel   |   Praesident Krahn Strasse 13 | 22765 Hamburg, Hamburg Hamburg, Germany   |  
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Ranked #138 of 317 Hotels in Hamburg
Glasgow, United Kingdom
Top Contributor
62 reviews 62 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
“Great Location”
4 of 5 stars Reviewed October 17, 2007

We spent three nights at this hotel on a short break in Hamburg.
When we arrived we were told the hotel was overbooked and we were directed to the 2* hotel next door which had the same owners.
We were very disappointed with what we were offered and were considering looking elsewhere when we were called by the gentleman on the desk who asked us to go to another room in the main hotel.
This turned out to be a suite which was great and had just about the most comfortable hotel bed I've slept in.
It's a pity we weren't offered that room in the first instance as it wasn't our fault the hotel had overbooked.
We really enjoyed our stay in Hamburg. The weather was fabulous. I would definately recommend a boat trip on the Elbe and a stroll around Alster lakes.
The Reeperbahn is a bit seedy but is a great experience especially on a Saturday night.
Altona is an ideal location in Hamburg. Buy a Hamburg Card and you can use all the public transport. S and U Bahn services are frequent and run untill the early hours.

  • Liked — Location
  • Stayed October 2007, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    11
    36
    21
    4
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Antony, France
Top Contributor
204 reviews 204 reviews
110 hotel reviews
Reviews in 115 cities Reviews in 115 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed December 22, 2006

This hotel is a standard hotel. It is located in front of ALTONA train station. This means that if your room is in front of it, you heard trains on the morning. Moreover, the road is very noisy.

If you have choise, the other side of this hotel is much more quite.

Concerning breakfast, it is correct.

  • Liked — Location
  • Stayed January 2006, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 24, 2006

I really enjoyed my stay at the Best Western, Altona. The hotel was clean and the staff were friendly.

Ten of us stayed to catch some of the World Cup and the location was perfect.
With the tube and train station on our door step it was easy to travel across Hamburg or go further afield in Germany.

There were a few good places to eat and drink in Altona but we spent most of our time in the St. Pauli (Reeperbahn) district. (only 2 stops on the tube or a 1 mile walk).

We didn't have breakfast at the hotel as there were plenty of restuarants nearby and we rarely made it up in time anyway!

To summarise - it was a fantastic hotel in a great location.

  • Liked — Location
  • Disliked — Price
  • Tips/Secrets — Use the Underground / train station. For long distance journies book in advance via bahn.de
  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Raphael Hotel Altona

Address: Praesident Krahn Strasse 13 | 22765 Hamburg, Hamburg Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #138 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Raphael Hotel Altona 3.5*
Number of rooms: 43
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The BEST WESTERN Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the BEST WESTERN Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to BEST WESTERN Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in. ... more   less 
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Also Known As:
Best Western Hamburg
Hamburg Best Western

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