We spent three nights at this hotel on a short break in Hamburg.
When we arrived we were told the hotel was overbooked and we were directed to the 2* hotel next door which had the same owners.
We were very disappointed with what we were offered and were considering looking elsewhere when we were called by the gentleman on the desk who asked us to go to another room in the main hotel.
This turned out to be a suite which was great and had just about the most comfortable hotel bed I've slept in.
It's a pity we weren't offered that room in the first instance as it wasn't our fault the hotel had overbooked.
We really enjoyed our stay in Hamburg. The weather was fabulous. I would definately recommend a boat trip on the Elbe and a stroll around Alster lakes.
The Reeperbahn is a bit seedy but is a great experience especially on a Saturday night.
Altona is an ideal location in Hamburg. Buy a Hamburg Card and you can use all the public transport. S and U Bahn services are frequent and run untill the early hours.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The BEST WESTERN Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the BEST WESTERN Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to BEST WESTERN Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in. ... more less
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- Also Known As:
- Best Western Hamburg
- Hamburg Best Western