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“Great views” 5 of 5 stars
Review of Hard Rock Cafe

Hard Rock Cafe
Bei den St. Pauli Landungsbruecken | Bruecke 5, 20359 Hamburg, Germany
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Ranked #145 of 2,835 Restaurants in Hamburg
Price range: $13 - $39
Cuisines: American, Grill
More restaurant details
Restaurant details
Good for: Entertaining clients, Large groups
Dining options: Breakfast, Late Night, Reservations
bolton
Top Contributor
78 reviews 78 reviews
35 restaurant reviews
Reviews in 44 cities Reviews in 44 cities
55 helpful votes 55 helpful votes
“Great views”
5 of 5 stars Reviewed August 4, 2013

Very good position with great views ask for a table on the terrace, only problem no wifi out there , if you want the wifi stay inside the resteraunt, only waited 10 min for a table, not as long as other HRC, food excellent and staff very helpfully, one of the better HRC in Europe , pulled chicken sandwich, and burger always have the same so can compare. Great service and meal will visit again, the good thing is we sat outside for the meal then sat in side fort the wifi afterwards we were not rushed out and spent Sunday afternoon there after our boat trip.

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard_Rock_Cafe_HH, Manager at Hard Rock Cafe, responded to this review, September 4, 2013
Hi bevgerrard,

thank you for your kind feedback! Great idea having the same food in every Hard Rock you go to. And even better for us, that this comprehention turned out completely positive for us.

We are looking forward seeing you again!


Kind regards
B. Conrad
- General Manager -
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Ayrshire Scotland
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Great food great atmosphere”
5 of 5 stars Reviewed August 3, 2013

The Hard Rock in Hamburg is in a prime location on the harbour front. There is a taxi rank and bus stops right outside the door and the hop on hop off bus stops outside as well. The food was great as usual and the staff were very entertaining. Our waitress came from England and said she had lived there for 6 years and the girl who served our drinks chatted to us for ages when she realised we came from Scotland. She's coming to Edinburgh next spring so wanted to know all about it. We enjoyed a few hours in there and a few cocktails as well.

Visited July 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard_Rock_Cafe_HH, Manager at Hard Rock Cafe, responded to this review, December 20, 2013
Hi Scarlet-7,

thank you so much for this overwhelming feedback. We are really happy that you liked our restaurant. For sure - our staff is international. This is what we like and what makes us special.

Thank you for being our guest. Hope to see you again one day.

Kind regards
B. Conrad
- General Manager -
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
137 reviews 137 reviews
63 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
77 helpful votes 77 helpful votes
“Great food, service and view”
5 of 5 stars Reviewed July 14, 2013

Even though we don't usually go to chain restaurants I'm glad we made an exception in Hamburg. We went because they have free wifi but ended up with one of the best meals on our recent trip to the Baltic counties and Continent. My wife's Citrus Chicken salad and my 10 Oz burger were delicious. We usually share a dessert but not this time because they had each of our favorites on the menu. My wife had the Apple Cobbler with ice cream and my double chocolate mousse was so good I didn't share but enjoyed it all. We ate on the upstairs terrace overlooking the Elbe river which was much quieter than the other rooms downstairs. Never got the wifi to work and the staff really did their best to help. But it didn't matter since the staff was so friendly and the food so good. Don't be turned of because it's a chain restaurant.....they do it German style and it's top notch.

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard_Rock_Cafe_HH, Manager at Hard Rock Cafe, responded to this review, September 4, 2013
Hi Travellers1970,

thank you for giving us a chance and visiting!
We are so happy for receiving such an amazing feedback - we are pleased to share it with our staff. Great that we made you so happy with our food, our dessert, our staff and the "german style".

Looking forward seeing you again!



Kind regards
B. Conrad
- General Manager -
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiesbaden, Germany
Senior Contributor
34 reviews 34 reviews
6 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Standard location, great service and environment”
5 of 5 stars Reviewed July 11, 2013

Hamburg HRC--one of over 25 we've visited around the world--is a great place to stop in for a meal. The menu is pretty universal across all HRCs, so don't be surprised. The environment on a Friday evening was lively but not excessive.

Visited June 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard_Rock_Cafe_HH, Manager at Hard Rock Cafe, responded to this review, September 4, 2013
Hey David,

thank you so much for your kind feedback.
Well, the food is pretty much the same everywhere.... but the view across the harbour is priceless ;-)

We hope to see you soon again,



Kind regards
B. Conrad
- General Manager -
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Fort Myers, Florida, United States
Top Contributor
135 reviews 135 reviews
32 restaurant reviews
Reviews in 55 cities Reviews in 55 cities
68 helpful votes 68 helpful votes
“Need a Burger”
5 of 5 stars Reviewed June 30, 2013

After too much sausage,and sauerkraut ...get me a good burger..ummm... and that's what I got at the Hard Rock ...It was typical decor, music,and crowded..but we got a table right away... Every one there was very friendly..Our drinks came right away..We did wait awhile for our food, but it was well worth the wait..The food was delicious ,and the cafe is located at the harbor..

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hard_Rock_Cafe_HH, Manager at Hard Rock Cafe, responded to this review, September 4, 2013
Hi Bigbillsbiker,

we are glad that you enjoyed your stay with us so much.
Looks like everything went out the way it is planned from our side: guest is happy = we are happy :-)

Looking forward seeing you soon again!


Kind regards
B. Conrad
- General Manager -
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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