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“Lovely hotel, close to the hotel... but a terrible night's sleep” 3 of 5 stars
Review of Courtyard by Marriott Hamburg Airport

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Courtyard by Marriott Hamburg Airport
4.5 of 5 Hotel   |   Flughafenstrasse 47, 22415 Hamburg, Germany   |  
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Ranked #75 of 318 hotels in Hamburg
Hessle, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
“Lovely hotel, close to the hotel... but a terrible night's sleep”
3 of 5 stars Reviewed January 27, 2013

I stayed in this hotel for one night whilst travelling with work. It is three minutes' drive from the hotel, and there is a free shuttle from the airport. As we landed at 10pm, it was very convenient to just drive to the hotel and get settled down straight away.

The outside of the hotel and the lobby area are beautiful, very clean and crisp and bright and created an excellent first impression. The desk staff were friendly and efficient, spoke excellent English (as you would expect) and were able to answer all out queries and book us a taxi for the following morning.

We were upgraded from standard rooms to junior suites, which was a pleasant surprise. The room had a small living room, a bathroom and separate bedroom. It was all very clean and nicely laid out. There was an umbrella, an ironing board and iron, TV, free Wi-Fi (as well as a data cable for laptops) and a mini-fridge (empty) in the room. The bathroom was equipped with shampoo, shower gel, lotion, soap, sewing kit and shower cap, as well as a very nice, powerful shower and a good hairdryer.

Unfortunately, the one area where the room was let down was also the most important aspect of the room. The bed was extremely hard, and very uncomfortable. The pillows were thick and hard (which may be alright for some people, but not at all what I like). This, coupled with the noisy bathroom extractor fan, made for a very bad night's sleep. I ended up awake until 3am, and then only slept in fits and starts until my alarm rang at 7am.

If I had slept well, this hotel would have easily deserved five stars. The breakfast was very varied, with cooked breakfast items as well as fruits, cereals, cold meats and cheese, yoghurts and anything else you could expect.

Unfortunately the bed ruined the stay for me, and so I would not stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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232 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 12, 2013

The Courtyard Marriott is a nice airport hotel that gives you a nice and different atmosphere from a lot of other airport hotels. It's country home styling tries to convince you that you found a "home" and here and there it succeeds. Rooms are decently sized, the food in the restaurant is decent to good, the breakfast selection is average. The location is 3 minutes from the airport with the complimentary shuttle. The value of the hotel is good to very good.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cairo, Egypt
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2012

Courtyard by Marriott Hamburg Airport is a very nice hotel it was built 25 years ago but totally renovated in 2010. The hotel is only 600 meters away from the airport with a shuttle service from 5.30 am till 11pm. But you will have to fax the shuttle bus form to hotel before your arrival (you can download the form from the hotel website. my flight was delayed for 2 hours, at 11.30pm which is 30 minutes after service termination, but I found the shuttle bus on time of arrival (much appreciated during a snow falling night) The hotel is ideal for transit or short time business travelers.
If you missed the shuttle bus you can get a taxi for only 6-8 Euros to the hotel and it takes about 3-5 minutes. I have stayed for 2 nights.
The check-in was very fast, it took me 2 minutes and the check-out also was fast. The room was at the ground floor overlooking the open parking, and the standard double room size is convenient and the single bed size is about 110 cm X 190 cm. the internet cable and wireless is fast and FREE and the TV channel are OK for business travelers. The room has double glass that kept the room worm and prevented the sound. The bathroom is good and functional and the amenities are adequate (nothing fantasy, regular for 4 stars hotel). The breakfast is very good but expensive; it costs 18 Euros per person. The room does not have a have coffee/tea makers.
The hotel has a nice indoors swimming pool (closes at 10 pm) and fitness center, but I did not have time to use it.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stamford
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 13, 2012

I have stayed at this hotel a few times and each time had a good experience. Although it is in Hamburg, the staff does speak English and are more than willing to help you figure things out in your room with the phone, computer, or television. The restaurant is very nice--I enjoy their breakfast and dinners. They also have a terrific indoor pool area with saunas which is very clean and well appointed.

Room Tip: Ask for a quiet room away from the elevators.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2012

This is a charming hotel, very cool in most ways. But there was one thing that just ruined it for me - the shower experience. It couldn't keep a consistent temperature and switched suddenly and unpredictably between scalding and bone chilling. I stayed there for a week, and showered at different times in the morning even. I never once had a relaxing shower there, so I'm never going back. The restaurant there is quite something: very high quality and prices. Except for breakfast, which was low-average quality and yet still mega-expensive. I wanted a coke one night and they charged me four Euro's. That's just stupifyingly expensive.

Room Tip: Choose something at the Front of the hotel, the back at least has these plumbing/water temperature i...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weston, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2012

Stayed at the Courtyard Marriott for 3 nights. Location was great right by airport with a pick-up and drop-off shuttle from airport which was very convinient (must coordinate directly with front desk, not like in the states). Breakfast was amazing. Front desk staff could have been frienlier. Room very clean and good size. Easy access to train - don't be affraid to go downtown Hamburg on train very safe and easy to do.

Room Tip: Coordinate airport shuttle pick-up ahead of time. Form on hotel website.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Stayed here for 2 days,could not fault the hotel in any way as great for access to airport but little noise. Easily accessible to the subway into Hamburg or 25 euros by taxi.
The area is very clean and a great base for a short break.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Hamburg Airport

Also Known As:
Courtyard By Marriott Hamburg Airport Hotel
Courtyard By Marriott Hamburg Airport Hotel Hamburg
Courtyard Hamburg Airport
Marriott Hamburg
Courtyard Hamburg
Hamburg Courtyard
Hamburg Marriott
Address: Flughafenstrasse 47, 22415 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#45 Luxury Hotel in Hamburg
#53 Business Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Courtyard by Marriott Hamburg Airport 4.5*
Official Description (provided by the hotel):
Located only 600 metres/0.4 miles from the International Airport Hamburg. The underground train station within 3 minutes walking distance from the hotel will take you directly to the city center of Hamburg ... more   less 
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