We have stayed in Steigenberger in Hamburg for many times. We love this hotel because of the location, nice architecture, very big rooms and nice service. Unfortunately the service is not a 5 star service anymore.
The rooms are clean when you do arrive to the hotel, but the cleaning of the room is very poor during the stay.
We had all the time some problems with the key cards. They doesn't work work well. We had to change them a few times. We stayed in the same hotel 2 times during the spring and we had problems with the keys and doors on both times. Its quite annoying when you can't get into the room and have to go to the reception to change your key.
The restaurant menu is very poor. The food is quite tastless.
Wi-fi is not for free. Even in the business center you have to pay for the use of the computer and printer.
Probably next time we visit Hamburg we will find some new place to stay.
- Also Known As:
- Steigenberger Hamburg Hotel Hamburg
- Steigenberger Hamburg Hotel
- Hamburg Steigenberger Hotel
- Official Description (provided by the hotel):
- The modern superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Shiseido Day Spa offers a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatments. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. The Chef at the gourfleets Restaurant spoils his guests with Nordic-modern creations, which critics are also enthusiastic about: ... more less
- Reservation Options:
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