I stayed at the hotel for three nights, with a friend in April. The staff was very friendly and the room was large. The room was clean and the maid service was excellent. They check your room in the evening, and leave candy for you.
The hotel spa was closed; however, the hotel disclosed this before our stay. They made arrangements for us to use the pool at another hotel close by. There was no problem with this arrangement, and the other hotel was informed about our arrival by the Steigenberger. The other hotel spa staff and front desk were very friendly. The only negatives are that there is no free internet and a coffee maker in the room. I stayed in the Steigenberger in Berlin, and they had an excellent coffee maker. I do not know why the same company would not have such in a different city. I really need my coffee in the morning, and my friend needs her tea. However, there is a Starbucks nearby and we brought our own travel boiler with us, because we knew this in advance. We did not go to the breakfast at the hotel, because it was too expensive.The location was excellent, within walking distance of many attractions.