OK ! in between the U and the S Bahn, at walking distance from almost everything in town and on a direct line from the airport, the location is unbeatable. However things are slightly less ideal once inside. Front desk is polite but don't expect a concierge or someone to carry your bag. Our room was fairly large but the beds were quite hard (even for someone who tends to like them) the pillows too soft (and no choice), no trace of coffee/tea making in the room, the heating was rather inefficient and the bathroom very far away from what you would expect from such hotel. Then we happened to be there just before Xmas. Fatal error! The sauna was inaccessible from 2PM, and when arriving on the 23rd we were told that the single open restaurant the next day was already overbooked and that we could have cold cuts in our room the 24th if we wished so!!!! Unbelievable! This place pretends to play in the 5 stars category... However it takes some efforts to reach that level and the Steigenberger should remain reasonable and not pretend anything above an average 4stars level
- Official Description (provided by the hotel):
- The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Shiseido Day Spa with a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatment take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. At the newly openend SABAI restaurant you can savour a modern cuisine with the best of Asian and European cuisine. From now on: free Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more less
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- Also Known As:
- Steigenberger Hamburg Hotel Hamburg
- Hamburg Steigenberger Hotel