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“Nice hotel, but no free Wifi internet.” 4 of 5 stars
Review of Quality Hotel Ambassador Hamburg

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Quality Hotel Ambassador Hamburg
3.5 of 5 Hotel   |   Heidenkampsweg 34, 20097 Hamburg, Germany   |  
Hotel amenities
Ranked #159 of 317 Hotels in Hamburg
Perth, Australia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
38 helpful votes 38 helpful votes
“Nice hotel, but no free Wifi internet.”
4 of 5 stars Reviewed September 21, 2012

I only stayed for 1 night, arriving in the morning and my room was not ready yet. Room was not too small, but enough for 1 person.

No free Wifi internet, but you can access the internet via the TV, but it's a bit pricey.
Movies and other things are charged to the room, so be careful.

There is the Berlinertor S/U Bahn station a few hundred metres away.
For shops, there is only a service station to the right once you exit the hotel.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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132 reviews from our community

Traveler rating
    12
    60
    40
    11
    9
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Oslo, Norway
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 7, 2012 via mobile

We had a late check-in around 1 am. The night receptionist was pleasant. But the room was below any standard. We had what they called a familyroom, But how a family could fit in there is beyond my imagination. Old and worn down interiour. Aircon did not work so we "slept" in 28 degrees all night. And there was not a chance in hell for a compensation. I would guess there is 322 better hotels than this one in Hamburg. So stay clear!!

  • Stayed June 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Gdansk, Poland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 4, 2012

Nice hotel, clean, good restaurant. 15 minute walk to City Centre. Free internet.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
211 reviews 211 reviews
146 hotel reviews
Reviews in 114 cities Reviews in 114 cities
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed June 2, 2012

Used the hotel for business for two days
Check in good, friendly and helpful
Bedroom and bathroom was disappointing. Very dated, stuck in the eighties and rather drab. Very small bathroom separated from the room with a glass sliding door.
No international tv channels.
Wifi in room which worked well.
Quite a bit of noise from room next door.
The room has a mini bar, one free bottle of water, and old tv and portable fan (no air con)

Restaurant offered good service and good food at sensible prices, would be happy to use again.
There is a separate bar next to reception.

Breakfast offered good service and selection of food with newspapers on offer.

Check out very efficient.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norfolk
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 16, 2012

As I didn't arrive in Hamburg until 11pm and had an 9am appointment the next day I only slept here so can only rate the reception and room
The late night reception guy was spot on and could not have been more helpful. I asked for a taxi first thing and it was there on time and the driver was briefed where I wanted to go, good service.
The room was fine with no problems, not big but adequate for me alone.
Breakfast was included and the price was around 90 euro which was fine.
Recommended for a quick stopover.

Room Tip: Sorry no idea
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 6, 2012

Nce hotel, had a good stay, but can music can be heard on Friday or Saturday from neighbouring clubs. Issue with internet kiosk not working, but management managed allowed me to use the internet in their office. Maybe best suited to business and traveller. Wouldn't stay they again though.

  • Stayed July 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Los Anglees
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2011

Located 3 blocks from the Berliner Tor rail station, direct service from theHamburg Airport. Not near the main attracations of Hamburg but Hmaburg has a great, easy to use and navigate transit system.

Room small by American standards, no tub, but still very well laid out and CLEAN. Plaque in lobby states this was europe hotel of the year in 2006 for Quality chain and probably the last time it was remodeled.

After 27 hurs of travel, asked for a quite room and got one on the back side that was. No noise from the adjoining roms. Internet good strength but frequently disconnected (twice while I am writing this). No AC which a hotel this new should have but fan did a good job.

Bed advertised as a queen but actually 2 twins pushed together. Still nice. Staff all spoke or understood basic English and were helpful with my questions. Breakfast in hotel restaurant was quite good. Overall a good value for the money when one considers everything here is 50-100% more than in the US. Good value for yor money.

Room Tip: If you want quite as for rooms ending in 19, backside at the end
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  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Ambassador Hamburg

Address: Heidenkampsweg 34, 20097 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #159 of 317 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quality Hotel Ambassador Hamburg 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Hamburg
Quality Hotel Hamburg

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