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“We did like that Mariott in Hamburg” 4 of 5 stars
Review of Hamburg Marriott Hotel

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Hamburg Marriott Hotel
4.5 of 5 Hotel   |   ABC Strasse 52, 20354 Hamburg, Germany (Neustadt)   |  
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Ranked #60 of 317 Hotels in Hamburg
Hyderabad, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“We did like that Mariott in Hamburg”
4 of 5 stars Reviewed July 31, 2013

We had been for few Days in Hamburg and it was very nice Trip there. We like this Mariott Hotel in Hamburg. There was a real and friendly Guestservice. We enjoyed our short Trip there and also our Friends, who have been there too, did say, that it is a good Hotel. Standard Room was cosy and all was clean. Bathroom fully good. There was Breakfast buffet with good things and a tasty Choice of hot Beverages too.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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592 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2013

Stayed for 6 nights here with glorious weather to boot. Hotel staff are adequately efficient and the rooms are typically Marriottesque. Many charming shops, designer boutiques and art galleries dot the ABC strasse which make interesting window peeking whilst walking down the street. The huge twin marble rock installation in front of the hotel looks like a piece of stonehenge with a fountain running through it. The pool is small and the parking rates are exorbitant. The hotel recommended a great pizza place opposite the Hamburg State Opera which was fantastic and Gansemarkt is quirky. A boat ride on the Alster is highly recommended and dont miss the ice-cream stand opposite the Nivea building.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dansville, New York, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2013

We were placed at this location for a convention and the choice could not have bene better. We were close to great attractions, shopping and restaurants. The staff was proficient in English which was perfect, since my German is less than rusty. The rooms were clean, comfortable and our home away from home for 10 days. I would have like to have free wi-fi in a place other than the lobby area as it was a bit congesteed with a full hotel, but this will not stop me from coming back again!

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 7, 2013

I have stayed at the Marriot numerous times; the last time being this June. It is clean, comfortable, and has a good breakfast. The rooms are well appointed and spacious. The pool is good, but the gym could be updated or expanded. The location is great and located in an area that is easy to walk around. Overall, my stays have always been good. I will continue to use this hotel as my main business destination for Hamburg.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kingston-upon-Hull, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 30, 2013

I have stayed in this hotel many times due to work. I find the staff very helpful and easy to talk to, any issues are always sorted very quickly.

The food is very nice, that being for breakfast or for dinner.

The biggest issue I have is the lack of English TV channels, if you are happy to watch the news all the time, then you will be fine. This could be an issue created by the hotel or just the fact of the country I was in.

Other than that the city has a lot to go looking at.

Room Tip: The mini-bars have now been emptied, so to save your legs of having to go back out, if you want anyt...
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2013

We wanted to live in a nice hotel for some days to relax and explore Hamburg some more. First impression was great; the hotel staff handeled our luggage as soon as we arrived the entrance of the hotel, the receptionists were smiling and a staff member even guided us to the elevator in the lobby before we went up to our room (not because we couldn't find it and not because we asked for guidance). The room (the deluxe) was also absolutely up to par. Big, comfortable bed and a bath tub in the bathroom. The decor I would describe as traditional/ elegant. After about five minutes a polite staff member knocked on our door to ask if there was enough coffee/tea etc. in the room, which there was. The only slight inconvenience was the Internet which you can opt to access through the TV. This was not very functional, so we asked them to cancel this Internet-option and provide us with Wi-fi instead. This was not a problem, and we did not have to pay for the TV-Internet access. All in all, I would really recommend this hotel to anyone who would like to live in a nice, solid hotel very central in Hamburg.

Stayed August 2012, traveled as a couple
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Scottsdale, Arizona
Top Contributor
109 reviews 109 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 13, 2013

A typical chain hotel but the service seems to be getting worse if this is now representative of Marriotts globally. The hotel itself is in a good location with easy access to the lake. Parking is available under the building and the rooms are reasonably large. That's where the good points end. Although the hotel is close to the lake, we couldn't find any decent little cafes for breakfast nearby. Our bed was incredibly hard and we found it difficult to get a good nights sleep. The service was rude and most staff barely spoke English. The "concierge" worked Bankers hours and would only answer the direct question asked to him (versus so many others we've interacted with over the last 3 weeks who have gone out of their way to be helpful and suggest things to us). The doormen do not help you out of the taxis; they simply stand and stare at you. The hotel is designed for smokers - smokers stand directly in front of the entrance so you can't enter without asking them to move. The breakfast area is in the bar which has windows open to the outside patio where more people are smoking (including cigars at all hours). The floors are supposed to be non-smoking but there are no labels stating this and clearly the person in the room next to us was smoking. Overall there are probably better options to consider in Hamburg.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hamburg Marriott Hotel

Address: ABC Strasse 52, 20354 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Hamburg
#28 Family Hotel in Hamburg
#39 Business Hotel in Hamburg
#45 Romantic Hotel in Hamburg
#45 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hamburg Marriott Hotel 4.5*
Number of rooms: 278
Official Description (provided by the hotel):
The Hamburg Marriott Hotel is located in the heart of a charming seaport, making us a popular downtown Hamburg Germany hotel. Our central Hamburg hotel is near famous attractions, cultural landmarks, prestigious businesses, and electric nightlife. ... more   less 
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Also Known As:
Marriott Hamburg
Hamburg Marriott

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