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“Great location topped by excellent service” 5 of 5 stars
Review of Park Hyatt Hamburg

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Park Hyatt Hamburg
5.0 of 5 Hotel   |   Bugenhagenstrasse 8, 20095 Hamburg, Germany   |  
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Ranked #1 of 316 Hotels in Hamburg
London GB
Top Contributor
107 reviews 107 reviews
75 hotel reviews
Reviews in 49 cities Reviews in 49 cities
58 helpful votes 58 helpful votes
“Great location topped by excellent service”
5 of 5 stars Reviewed December 15, 2012

The Park Hyatt Hamburg has one of the best locations in the city. A block from the main station, with easy access to the airport and to the main line trains, it is also handily located for shopping and sightseeing. The hotel staff are great. They are friendly and super-efficient. Breakfast always turns up at exactly the time specified (you know how you tick the box 6.00-6.20am for breakfast, and in some hotels it shows up at 6.25? Well, here it is always 6.00 on the dot). Excellent gym and lovely pool top out a great experience.

Room Tip: All good. I had a front-facing room and it was very quiet.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,190 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Glasgow, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 13, 2012 via mobile

The Park Hyatt had absolutely everything you need for a super stay in the most beautiful city of Hamburg. Staff so friendly and efficient and the atmosphere in the hotel was lovely. Upgrade to a club room and you are in for a treat with lovely breakfasts, afternoon cakes and delicious pre-dinner nibbles. Can't wait to go back.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gladwyne, Pennsylvania
Top Contributor
343 reviews 343 reviews
30 hotel reviews
Reviews in 134 cities Reviews in 134 cities
356 helpful votes 356 helpful votes
5 of 5 stars Reviewed December 12, 2012

Stayed here in September and had a wonderful visit. My suite was gargantuan! It was so big, I was actually getting tired walking from room to room! The hotel is in a great central location with plenty of dining and shopping options nearby. Nice wine and chocolate was delivered in the afternoon when my doorbell rang. Lovely touch. There is a reason they're number in Hamburg. They earned it.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 5, 2012

Park Hyatt's are usually pretty good hotels. I've stayed at the Zurich Park Hyatt many times since it opened ten years ago and decided to try the Hamburg Park Hyatt on DEC 1 for the weekend. The staff was superb and concierge desk is tops. They helped us book good restaurants and were very keen to help. The location is excellent and the breakfast buffet is worth visiting every morning; great spread of just about everything. The service at this hotel is absolutely terrific. My only complaint, like the Park Hyatt in Zurich, is the odd layout of the washrooms. The shower is hard to operate, the sliding doors on both entrances of the bathroom make for complicated visits and the general layout of the bathroom is odd. Otherwise, rooms are nice and very comfortable. Overall, a very good hotel.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 4, 2012

Brilliant stay at the Park Hyatt in January 2012. Location of the hotel is perfect and the "basic" room was just enormous. The concierge was really helpful and recommended some great restaurants and bars for us to go to in the evening and helped us make reservations.

Room very comfortable with a lovely walk-in shower, double sinks and a huge wardrobe area. I was in 7th heaven!

I could've literally spent all day padding around the room in my dressing gown but was pleased I didn't as it was great to get out and about exploring Hamburg. Spa was very relaxing and nicely kitted out for a city centre hotel. My only minor comment would be that it would've been the icing on the cake to have had breakfast included in the room price.

I would definitely recommend this hotel and would come back again if I was staying in Hamburg.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amsterdam
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 12, 2012

This centrally located hotel provides you with all your might expect from a 5* hotel. The rooms are large with plenty of space and comfortable beds. the only small complaint I have, is that you have to cross the main lobby and take the elevator there in your bathrobe when using the spa.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 8, 2012

We stayed three nights in August. The location could not be better, center of things. Hotel is elegant and comfortable with service to match. Room and bath are spectacular. Only compaint, why can't there be a table on the right side of the bed?

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Hamburg

Address: Bugenhagenstrasse 8, 20095 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hamburg
#1 Luxury Hotel in Hamburg
#1 Spa Hotel in Hamburg
#1 Romantic Hotel in Hamburg
#3 Business Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Park Hyatt Hamburg 5*
Number of rooms: 281
Official Description (provided by the hotel):
Park Hyatt Hamburg is located in the historic Levantehaus building near Moenckebergstrasse shopping street offering 252 luxurious rooms and suites. The hotel features Hamburg's maritime legacy as well as contemporary design and amenities. A 1,000 sq m area is dedicated to wellness at Club Olympus Spa & Fitness featuring a 20 m pool, a sauna, a Sanarium, a steam bath, a whirlpool, a fully equipped fitness centre and a yoga studio. ... more   less 
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Also Known As:
Park Hyatt Hamburg Hotel Hamburg
Hyatt Hamburg
Hamburg Hyatt

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