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“Excellent” 5 of 5 stars
Review of Renaissance Hamburg

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Renaissance Hamburg
4.0 of 5 Hotel   |   Grosse Bleichen, 20354 Hamburg, Germany (Neustadt)   |  
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Ranked #96 of 317 Hotels in Hamburg
Scotland
Top Contributor
175 reviews 175 reviews
123 hotel reviews
Reviews in 87 cities Reviews in 87 cities
183 helpful votes 183 helpful votes
“Excellent”
5 of 5 stars Reviewed January 26, 2013

This is my second stay at this hotel and once again I enjoyed excellence.
Customer service is faultless, the staff are so helpful and nothing seems to be too much trouble for them. The exception would be the breakfast hostess, one of them is not at all welcoming.
The room was of average size and was quiet and comfortable. I couldn't get warm enough until the concierge brought me a portable heater.
The food choice at breakfast is very good and has lots of variety. The restaurant is also very good.
I look forward to staying at this lovely hotel again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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394 reviews from our community

Traveler rating
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    75
    22
    13
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55
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2013

Very good location, just perfect. Loved thhe breakfast-big selection and very "Marriott" style. Rooms are bit outdated, but is fine. If you dive- you may either use Park and Ride (P&R) or to park at the Hotel
In general 8 out of 10 points. Great Xmas markets within walking distance. Best time to visit

Room Tip: High floor
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hullmale
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 25, 2013 via mobile

I stayed here on business and its note quite as nice as the Marriott around the corner but its excellent value for money.

The staff are extremely friendly and derive you quickly.

The rooms are large and spotless

I would recommend it to people

But I may try somewhere else as it didn't offer me anything to rush back.

The down side is that the wifi is €12 per day! Rubbish

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very good location, just perfect. Loved thhe breakfast-big selection and very "Marriott" style. Rooms are bit outdated, but is fine. If you dive- you may either use Park and Ride (P&R) or to park at the Hotel
In general 8 out of 10 points. Great Xmas markets within walking distance. Best time to visit

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Aalborg, Denmark
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 4, 2013

Excellent hotel situated in the heart of Hamburg close to shopping in Neuer Wall and close to the lake and Rathausplatz. All within walking distance.

Very small reception and lobbybar not that interesting. We were upgraded to a junior suite. Not different from a regular room except for the size. NO minibar! The room was well funished although style was a little oldfashioned.

Breakfast restaurant very average for a luxuryhotel.

Didn't quiet get the feeling of german hospitality and service like on Mariott, Sofitel and Side hotel in Hamburg.

Room Tip: Get a room away from the street
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Francisco, California
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 29, 2012 via mobile

The hotel lobby and restaurant are my favorite. It's clean and modern. The front desk staff are so friendly, helpful, and accommodating. The restaurant has a great breakfast and good dinner. The decor is interesting since it used to be an old newspaper/publishing house. Cool history. The location is good for walking to shops and restaurants. The rooms are nice but not quite as updated as the lobby.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Harrisburg, Pennsylvania
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 11, 2012

Stayed at this hotel for three nights for the Hamburg Christmas Markets (Weihnachtsmarkts). Room was small and very cold. No matter how high the heat was set, the floor and walls were absolutely freezing. I'm sure it's a lot nicer in the summer and the hotel does have some nice attributes (location, staff, who were very nice), but I think next time I'll look for another property.

Room Tip: Don't get one with more than one outside wall in the winter.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Hamburg

Address: Grosse Bleichen, 20354 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#60 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Hamburg 4*
Number of rooms: 205
Official Description (provided by the hotel):
The Renaissance Hamburg Hotel is located in the center of this Hanseatic City. The direct access to the adjacent mall Hanse-Viertel permits comfortable and elegant shopping in Hamburg. The Alster Lake as well as the fairgrounds are within walking distance. ... more   less 
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Also Known As:
Renaissance Hamburg Hotel Hamburg
Hamburg Renaissance

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