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“Stunning...in his style!” 5 of 5 stars
Review of Fairmont Hotel Vier Jahreszeiten

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Fairmont Hotel Vier Jahreszeiten
5.0 of 5 Hotel   |   Neuer Jungfernstieg 9 - 14, 20354 Hamburg, Germany (Neustadt)   |  
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Ranked #3 of 316 Hotels in Hamburg
Certificate of Excellence 2014
GreenLeadersGold level
Duisburg
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Stunning...in his style!”
5 of 5 stars Reviewed May 11, 2013 via mobile

...if you think that Hamburg is a modern Venice, than this hotel is definitely "the Danieli"!
The confort is amazing! The lication is superb and the service is impeccable!
For a romantic weekend in the Hafenstadt as well as for a business trip! I like it very much!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Russian first
  • Spanish first
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English first
Bern, Switzerland
Top Contributor
83 reviews 83 reviews
36 hotel reviews
Reviews in 46 cities Reviews in 46 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed April 15, 2013

Located in the middle of this gorgeous city on the shores of the Binnenalster (small lake) you can easily walk from the underground station Junfernstieg to the front door.

This is an institution in Hamburg, but not stuffy and old, but crisp and top notch. The entrance is grand and the staff particularly welcoming. The rooms are not huge but this time I got a Leaders Club upgrade to the top floor with a lovely balcony overlooking the water. All details in the room are perfect including the smallish bathroom. Soundproofing is serious so I was even not disturbed by a major sports event going on on the water.

The place to stay in Hamburg if you can get a good rate.

Room Tip: Alster (lake) view is a must and best on a high floor
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

The Fairmont sits on the waterside, a couple of minutes walk from the centre of Hamburg.
We were greeted well, had a small initial problem with the booking, the hotel saw a Queen room as being for one person, never had that problem before but thankfully resolved and had a nice King room looking into a courtyard. Large bathroom, they had removed the bath and put in a very large walk-in shower.
The spa was great, sauna and steam room for both ladies and gents, didn't manage a treatment this time, good quality decor and setup.
Had breakfast in the cafe/lounge, great service and good food, obviously more expensive than outside the hotel but was worth it. Great seat looking out over the water.
The hotel gave us a little basket of easter eggs on Easter Sunday, nice touch,

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 4, 2013

First, compliments to the professional and warm welcoming staff all Fairmont Hotels. This location is no exception from the front desk to the restaurant staff all of whom made you feel a valued customer. Also appreciated the ease with which we could check our bags while attending a business meeting. I would always stay here as this was my first trip to Hamburg but will likely be returning.
The food in the restaurant /bar was first rate. How nice to get a salad not drenched in dressing - just perfect for me. The french wine served by the glass was excellent as was the wonderful selection of green teas.
This is a charming hotel and the only critique I would have is that the door was a little difficult to open with the key. But this professional staff knew that and escorted us to our rooms to make sure we knew how to do it. This small service was VERY appreciated.
I was very unhappy that we were only able to stay one night this trip but will make sure it's longer next time.
Thank you.

Room Tip: Wonderful room overlooking the front.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
77 reviews 77 reviews
69 hotel reviews
Reviews in 53 cities Reviews in 53 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed April 2, 2013

It is no secret that I am a fan of Fairmont, especially their heritage properties. This one is very charming, well-located, and very good value.

Whatever staff training program or HR strategy Fairmont uses works very well. They always seem to attract great staff. The team of women working the night I checked in and the day I left were amazing - quick, cheerful, informative. I especially like the personalized check-in they give to FPC members.

Small things charmed me - the old-school elevators with the vacant chair, the stained-glass windows up the stairwell, the heated towel racks, the welcome amenity that had an Easter theme. Housekeeping gets a nod for delivering an ironing board, and then some extra bottled water, in record time.

The lobby eatery was nice after a 2-hour walk of the harbour. My hamburg-er (Hamburg, get it) was delicious but slightly expensive given the bun was out of a bag and the patty had an extruded shape to it. Oh, and the room keys are electronic+pin keys (imagine your car key) attached to what ought to be a cutesy fob, but they end up being an unwieldily large brass 'J' that you can't easily stick in a pocket when your hands are full of luggage. It gives the sense of getting the bathroom key at a roadside gas station.

I could not help think that I paid only $80 more a night for this hotel - a small and delightfully appointed property on the edge of water in a world city - than for my flea-bitten monolithic dump on the mouldering outskirts of Brasilia not two weeks previous.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
52 reviews 52 reviews
29 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2013 via mobile

This is the best Hotel in Hamburg the Staff the location the presence and ambiance is just magnificent.
Congratulation to the managers who have such a great team it is refreshing to see that in a service desert like Europe there is still the care factor in you Team.
I strongly belief the stay was made so pleasant because of the genuine care of you tema members.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 14, 2013

I have stayed in many 5-Star Hotels over the years, but this one was truely exceptional. From the moment we arrived, my friend and I were treated as VIP guests. The front desk staff showed us to our room, explained all the ammenities, which were quite extraordinary.

The room was spacious (for European standards), spotless, the beds were heavenly, and the bathroom came equipped with both tub and shower along with his/her sinks and every type of toiletry imagineable.

Being my first time in Hamburg, we were apt to seek some advice for some traditional/regional German restaurants from the Concierge. Both restaurant recommendations were truely delicious and exactly what we were looking for while not incredibly expensive.

I need to mention that I needed a shirt laundered and pressed while I was here and had asked for it to be returned within 4-hours. The shirt was returned washed and pressed within 15 minutes which I could not believe.

The next time I am heading to Hamburg, I know precisely where I will be staying!

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Hotel Vier Jahreszeiten

Address: Neuer Jungfernstieg 9 - 14, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#1 Business Hotel in Hamburg
#1 Green Hotel in Hamburg
#2 Spa Hotel in Hamburg
#3 Luxury Hotel in Hamburg
#4 Romantic Hotel in Hamburg
#8 Family Hotel in Hamburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Hotel Vier Jahreszeiten 5*
Number of rooms: 156
Official Description (provided by the hotel):
Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance. ... more   less 
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Also Known As:
Fairmont Vier Jahreszeiten
Fairmont Hotel Hamburg
Fairmont Hamburg
Hamburg Fairmont

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