We stayed at the Holiday Inn Express for 3 nights. On arrival and on subsequent occasions, the receptions staff were very helpful and polite and spoke perfect English. Despite our window looking onto the fairground behind the hotel we were not disturbed by the noise, the double glazing did its job well. The hotel was easy to find, just near the U bahn station, it is on the edge of the red light district but we felt safe walking about and although there were prostitutes actively looking for business on the Reeperbahn we saw none near the hotel. Internet was €1 for 30 mins and worked fine - a lot cheaper than roaming on my phone! The choice of firm and soft pillows, all nicely labelled, was a nice touch. On the TV we had BBC world, CNN and a couple of other US channels, as well as European channels. The hotel apeared to be brand new and all areas were very clean and tidy. Breakfast was a buffet and all you could want in terms of cereal, hot drinks, pastries, toast, fruit, yoghurt etc plus the usual cheese and cold meats selection although my husband would have liked some hot food other than boiled eggs.
All in all, would definitely recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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thanks for your positive feedback after your stay at the Holiday Inn Express Hamburg-St. Pauli Messe.
We are glad that you had nice days at our hotel and enjoyed your stay in Hamburg.
I will inform my colleagues about your praise and we are glad to hear that you were totally satisfied with our service and staff at our hotel.
We would be glad to welcome you again at the Holiday Inn Express Hamburg-St.Pauli Messe.
Guest Service Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.