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“Beautiful,relaxing hotel” 5 of 5 stars
Review of Relexa Schlosshotel Cecilienhof

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Relexa Schlosshotel Cecilienhof
4.0 of 5 Hotel   |   Neuer Garten, 14469 Potsdam, Brandenburg, Germany   |  
Hotel amenities
Gloucestershire
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Beautiful,relaxing hotel”
5 of 5 stars Reviewed February 8, 2012

We have just returned from a wonderful 4 night break at this uniique hotel.Our room was spacious and clean,very quiet,overlooking the park. For me it would have been nice to have a kettle in the room for tea making. For coffee drinkers containers are provided on tables in hallways along with chocolate biscuits and bowls of apples for you to help yourself whenever you want, so if you are a tea drinker I would advise to take a travel kettle with you. Just liquid soap provided in bathroom so I would advise taking your own if this is not to your liking. Food is excellent ,dinner equal to the best I have ever had. Breakfast ample and well presented,bacon crispy just as I like it ! Staff charming and helpful. Our room was lovely and warm as was the dining room but the rest of the hotel could have been warmer....but it was -13outside! One negative was the sauna facility. My husband went to reception at 6pm enquiring about having a sauna and was told it was not available until 7pm. He went back at 7 only to be told it would take an hour to warm up! We had booked dinner for 8 so he never got his sauna . The area around the hotel is beautiful parkland made even more so because of the snow we had all the time we were there. Transport into Potsdam is easy by bus, the stop is to the left of the hotel drive. Taxi costs to the main railway station varies depending on route driver takes (quick or scenic) anything from between 9 and 12 euros. Potsdam is a lovely friendly city and we will definitely be returning and stay at the same hotel but next time when it is a little warmer.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
relexahotels, Online Guest Relations at Relexa Schlosshotel Cecilienhof, responded to this review, April 17, 2012
Hello Abbeygirl,

thank you for taking the time taken for such a detailed review. We are very pleased that you have felt so comfortable. For the delays with the sauna, we apologize.

We look forward to welcoming you back.

With best wishes from Potsdam
Your relexa team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
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    11
    3
    1
See reviews for
10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
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English first
uk
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2011

Beautiful historic building were the Potsdam Conference took place in 1945. Set on the edge of "Neuer Garten" right by the river, it is very quiet once the visitors to the exhibition have gone. By car its no problem to get there but public transport means walking a bit. Also into city center. If you like german beer there is a small brewery round the corner with beer garden overlooking the river with connection to boat taxi to Potsdam's city center or river cruises.
The hotel and restaurant itself has always been something special. I have been to a wedding reception here twentyfive years ago and it is today just as beautiful

  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, WA
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 27, 2011

What a fantastic, historic old hotel. After the crowd leaves for the day, the place turns into one of the most restful and gorgeous spots around - your very own Chateau! The food was quite good. Great place to stroll around. Just down the lake a bit (10 minute walk) is a great brew pub right next to the water. Super spot. The Hotel guest rooms are a bit old (not updated) but they are clean. Its definitely worth the stay - especially for the history that took place here!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed July 26, 2011

The hotel is part of the Schloss Cecilienhof, the last of the royal palaces. Since we wanted to visit Potsdam, we thought it a nice idea to stay our last day and evening here and then head for Tegel rather than lose a day from Berlin earlier in the trip. Well....our arrival was a disaster in that we did not know we were supposed to park in one of the outer parking lots. We drove through to where we thought the entrance would be but then it took about fifteen minutes to back all the way out to the lots since there is no room to turn around. I think the hotel should inform their guests of this IN ADVANCE. Also, there was no real staff to handle baggage and the trip to the room was up a steep staircase and down a long hall with steps every eight feet up and down. They did provide someone but she was really unable to handle our luggage. The room looked down and out and was not air conditioned. The pathetic little fan did very little to keep the room cool. A bottle of liquid soap was the extent of the amenities in the room.
On the positive side, the hotel is on a river and right near a lake and set at the edge of an exquisite park. The palace is also the site of the WWII conference in 1945 so there are a large number of visitors but they disappear after around 5 pm and you have the place to yourself. You can dine on the terrace of the restaurant overlooking a beautiful garden. If you do decide to sta;y here, just don't expect much of the hotel and hope for a great GPS system (we had one) because getting out and over the highways to the airport (or Berlin) is a challenge.

Room Tip: There are none
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  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
63 reviews 63 reviews
53 hotel reviews
Reviews in 46 cities Reviews in 46 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 4, 2011

This is an attractive historic hotel set in a beautiful park. We stayed for 2 nights and enjoyed it immensely. Our room (a deluxe double) was spacious, beautifully decorated and overlooked the park with a glimpse of the lake. The only downsides were the old-fashioned portable TV and lack of toiletries – just liquid hand soap. We didn’t like the fact you had to pay €5 if you wanted a bathrobe, and the promised internet access was actually a T mobile hotspot at €5 an hour.
The deluxe single for our friend was advertised as having a “large seating area” whereas in fact it was merely a small double with a chair and table at the end of the bed.
The dining room is magnificent and the food at breakfast and at dinner was superb.
What was nice was the availability of coffee and biscuits together with a bowl of apples in the lobby. We would definitely stay here again.
Top tip – reserve a table for breakfast/dinner by the windows – the restaurant gets incredibly hot.

Room Tip: ask for a room upstairs with a courtyard view
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  • Stayed May 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
51 reviews 51 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 11, 2011

We only stayed at this place for one night to get away from the city. The location of the hotel is fabulous -- the rooms are very charming and spacious. Our room overlooked the lake. The city center is close by -- and many sights (Pfingstberg, Temple of Pomona, Russian-Orthodox Church) are within walking distance. Since the hotel is located within a huge park, it was absolutely quiet at night.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 29, 2010

I stayed here with my daughter for 3 enjoyable nights. We did not have a reservation and had just arrived spontaneously from Berlin by train. The staff at reception were extremely courteous and obliging and gave us a suite upgrade at no extra charge (they were fully booked). The room was quite charming, very spacious overlooking a beautiful courtyard garden which had a lovely fountain and sculpture of 'Narcissus". The suite was beautifully presented and the huge bathroom had all the toiletries provided and in generous quantity, (soaps, towels etc).
The dining room and food/wine/service were excellent. We are vegetarians and found a wonderful choice of food (which is often not the case for vegetarians).
Potsdam is easily accessed by the local bus outside the main entrance and the grounds are vast and beautiful enough to enjoy if you just want to take a leisurely stroll.
Just one negative, the isn't a room where you can relax by the open fire with a drink in the afternoon or a library where you can sit back and read before getting ready for dinner.
A very gracious and historic hotel.

  • Stayed November 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Relexa Schlosshotel Cecilienhof

Address: Neuer Garten, 14469 Potsdam, Brandenburg, Germany
Location: Germany > Brandenburg > Potsdam
Amenities:
Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Hotel Class:4 star — Relexa Schlosshotel Cecilienhof 4*
Number of rooms: 41
Official Description (provided by the hotel):
CLOSED for renovation until 2017 ... more   less 
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