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“A rare five star experience” 5 of 5 stars
Review of Swissotel Bremen

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Swissotel Bremen
5.0 of 5 Hotel   |   Hillmannplatz 20, 28195 Bremen, State of Bremen, Germany   |  
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Ranked #4 of 93 Hotels in Bremen
Certificate of Excellence 2014
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“A rare five star experience”
5 of 5 stars Reviewed August 18, 2013

Well must say this is one of the few hotels who claim to be five star and are true to it. The service from the reception to the invisible but very important, cleaning staff as well as the other facilities were of high standard.
The room cleaners were also very courteous.
The pillow menu is a rare and worth a try thing. Other hotels should borrow a leaf from them.
I still feel the breakfast prices were on the expensive side, 24 Euro per person is a bit too much. A bit of noise from the street and a high pitched peep from the aircondition were a challenging feat.
Otherwise keep it up Swissotel Bremen and i would stay again in this hotel next time i am in bremen.

Room Tip: Best to ask for the rooms facing the gardens.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Swissotel, General Manager at Swissotel Bremen, responded to this review, August 26, 2013
Dear TayabNE,
We are glad to hear that you had an enjoyable stay at Swissôtel Bremen. Your feedback on the service and the rooms is very much appreciated and we will certainly share them with the entire team. We would be happy to welcome you back very soon.
Kind regards, Alexander Fischer, General Manager
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585 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Aachen, Germany
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 18, 2013 via mobile

An older Swissotel property but the rooms were a good size and clean (I would guess renovated). Good wifi. Staff were very friendly and helpful. I would stay here again particularly as we got a great deal on the Swissotel website.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Management_Swissotel, General Manager at Swissotel Bremen, responded to this review, August 26, 2013
Dear Chrissie_UK62,
Thank you very much for your wonderful feedback. We are pleased to hear that you had a nice stay with us. We look foward to welcoming you back again very soon.
Kind regards, Alexander Fischer, Swissôtel Bremen
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Great Falls, Va
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 13, 2013

I stayed here during August 2013 and could find no serious faults with the hotel. The desk staff was friendly and efficient, the breakfast buffet was delicious (I don't know what they do to the scrambled eggs, but they are the best I've ever eaten anywhere), and the location couldn't be better--a short walk from the train station in one direction, the Aldstadt in the other direction, beautiful parks in every direction, and trams and buses at the door. The hotel was originally built as a Marriott, but it is actually one of the more interesting "Marriott" building designs I've seen. It has a beautiful spa area with an adequate gym. My only criticism of the Swissotel Bremen reflects my personal taste-- the public areas and rooms are furnished in a "cold," minimalist decor which is clever but not personally pleasing to me. Maybe that is why I would rate it a good, solid 4-star hotel, not a 5-star facility. Also, as I have seen noted by some other reviews, the feather pillows offer absolutely no support even when piled on top of each other. I could have asked for a foam pillow, but I didn't. However, these are extremely modest criticisms. I can recommend the Swissotel Bremen without hesitation, and I plan to return.

Room Tip: Join Swissotel's Gold Circle frequent traveler program before you make your reservation, and you...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Management_Swissotel, General Manager at Swissotel Bremen, responded to this review, August 26, 2013
Dear Mkblev,
We appreicate your valuable feedback and are pleased to hear that you were satsified with your stay, in particular with the service, the breakfast and the location. We understand that our interior design and decor are not to everybody's taste and we are sorry to hear that they were not more to your liking. It would be a pleasure for us to welcoming you back to the Swissôtel Bremen sometime in the future.
Kind regards, Alexander Fischer, General Manager
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Kirkcaldy, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 10, 2013 via mobile

We stayed at this hotel for 3 nights. We arrived early for check in and were able to leave our bags at reception until our check in time, which was useful.

The hotel is well presented and the staff very helpful.

The room was large, clean with a comfortable bed and everything we needed available eg hairdryer, robes.

We ate breakfast at the hotel each morning and found the service to be of a high standard and there was ample choice of breakfast options, hot and cold.

We used the sauna, steam room and gym and found all amenities to be well maintained and very clean. We never saw anyone else using these facilities, which seems a shame.

The hotel is in a great location, you don't need to go far to find great restaurants and bars. It's also just a short tram ride from the airport.

Strangely an adaptor appeared in our room on our last night while we were out. We never requested this but reception mentioned it when we checked out. We weren't charged as we explained we didn't ask for it. We found it a bit odd though!

Overall this a very nice hotel and we would stay here again if returning to Bremen.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Management_Swissotel, General Manager at Swissotel Bremen, responded to this review, August 26, 2013
Dear Michelle S,
Thank you very much for your excellent feedback on your recent stay with us. Your positive comments on the room, the breakfast, our Pürovel Sport and the hotel's location are greatly appreciated and we will share these with the team. We hope to see you return the the Swissôtel Bremen very soon.
Kind regards, Alexander Fischer, General Manager
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'S-gravenhage
1 review
5 of 5 stars Reviewed July 24, 2013

Very good, clean and nice hotel. Very close to the Bremen Main Station and within walking distance to city center. Tram and bus stop in front of the hotel. Nice sports and spa facilities. There is also a good Italian restaurant next to the hotel (not part of Swissotel).

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Swissotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 4, 2013 via mobile

expected much better from my recent 2 night visit. rooms were very basic on level 4. pillows were terrible and were no better after I swapped them for a different sort. service came with a smile and the hotel is in a great area. hotel is clean and well maintained. gym and spa on -1 level is free and is very relaxing. suggest trying feldmans beer garden or paulaners for drinks and dinner by the river.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Management_Swissotel, General Manager at Swissotel Bremen, responded to this review, August 26, 2013
Dear privers78,
Thank you very much for sharing your feedback on your recent stay. We are sorry to learn that your stay did not entirely meet your expectations, especially in terms of quality of the pillow. We do have a pillow menu available and trust that amongst our choice of pillows we will hopefulyly find one to your liking during your next stay. We look forward to welcoming you back very soon.
Kind regards, Alexander Fischer, General Manager
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Geelong, Australia
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 2, 2013

This hotel is in a good location and has a grand entrance and lobby. You are greeted by a hotel employee who speaks like he has learned the greeting from several workshops he/she has attended. We had problems with the internet as we were on the 4th floor and so were given a cable for which we were asked to pay a deposit (which would be returned later). This didn't work with our apple laptop, however, we found that if we moved the laptop to the door we were able to join the network. The coffee maker was not a simple jug which would have been much more preferable. We could not work out how to use it and there were no instructions on how to use it. The room was large and the bed comfortable. Sometimes bigger hotels are fancy but have no soul!

Room Tip: If you want better WiFi perhaps don't opt for a room on the 4th floor.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Swissotel Bremen

Address: Hillmannplatz 20, 28195 Bremen, State of Bremen, Germany
Location: Germany > State of Bremen > Bremen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Bremen
#2 Business Hotel in Bremen
#3 Family Hotel in Bremen
#4 Best Value Hotel in Bremen
#4 Romantic Hotel in Bremen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Bremen 5*
Number of rooms: 230
Official Description (provided by the hotel):
Swissotel Bremen is located in the heart of the historic city. Within walking distance to all major attractions like the town musicians and the charming market square, the hotel’s central location also offers a magnificent view over Bremen’s city wall. 230 elegantly appointed rooms and suites are stocked with exclusive amenities, including cutting-edge modern technology and luxurious amenities such as a free internet connection. A sumptuous breakfast buffet offers a wide range of choices to energise your day, and the sophisticated Hillmann’s Restaurant takes traditional recipes from the Bremen region and gives them an innovative twist.Business travellers will appreciate the expansive meeting and conference space for up to 1000 delegates. ... more   less 
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Also Known As:
Swissotel Bremen Hotel Bremen
Swissotel Hotel Bremen

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