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“Angry” 1 of 5 stars
Review of Cafe Bleibtreu

Cafe Bleibtreu
Bleibtreustr. 45, 10623 Berlin, Germany
+49 30 8814756
Website
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Ranked #70 of 5,647 restaurants in Berlin
Price range: $4 - $22
Cuisines: European, German
More restaurant details
Restaurant details
Good for: Families with children, Dining on a budget
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Late Night
Description: Das Cafe Bleibtreu befindet sich in einer Seitenstrasse des Kurfurstendamms nahe dem Savignyplatz. Hier konnen Sie im Sommer auf unserem sonnigen Aussenbereich Platz nehmen. Ein idealer Ort um zu relaxen und Zeitung zu lesen, aber auch um warme Sommerabende zu verbringen und das rege Treiben in Charlottenburgs Herzen zu beobachten und sowohl unsere internationale Kuche als auch unsere leckeren Drinks zu geniessen.
1 review
“Angry”
1 of 5 stars Reviewed July 15, 2013 via mobile

We just come out of this place very angry the idea was to have a good time at a good rated place which was a good chance to be in a good restaurant. What a deception!
It's true that the portions are big and the prices quite cheap but...
1 We have waited quite a long time to receive our orders but it isn't the problem
2 My french fries were simply as cold as a stone but it isn't the problem
3 My wife didn't want any butter or oil in her spaghetti and there were oiled but it isn't the problem
What made us angry (and we aren't so complicated people) was the way the waitress talked to us when we said something to fix the little problems mentioned above! Just a shame ! So insolent! We spoke to the boss and he apologized and offered a free drink for this bad time but i just wanted to move from this place.
I forgot the food was nothing special.

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Nima N, Inhaber at Cafe Bleibtreu, responded to this review, July 15, 2013
Dear MaxXtro08,

thank you for your review on your visit at the Restaurant Café Bleibtreu. We are very sad to hear that you did not enjoy your visit at our restaurant.

1. We are very sorry that you had to wait for your dishes for quite a long time, but as you have seen at that night the restaurant was very busy and unfortunately one of our staff could not come to work due to illness. Because of this fact, unfortunately we have not been able to give the service to our customers that we normally give. So sorry because of this.

2. Also I do again apologize that your fries have been cold, but when you complained, you received a new portion immediately.

3. Regarding the spaghetti you ordered I have explained to you the reason why this has been like this and also apologized for this.

The most important point that you have mentioned, which was the waitress, is what also makes us sad. This waitress was mentioned several times until now as a very friendly and quick, but on this particular day we really don`t know what happened. There is definitely no excuse if someone answers rude to a guest. As you have also mentioned I have apologized and tried to solve the problems, but unfortunately I could not fix anything.

I am very sorry, that you had such a bad experience with us and hope that you will one day give us the chance to show you what kind of service we can really give and that the food at our place can be good as you can read on reviews of other visitors.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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267 reviews from our community

88% Recommend
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sydney
Senior Contributor
22 reviews 22 reviews
11 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Really well presented typical Berlin”
5 of 5 stars Reviewed July 13, 2013 via mobile

We stayed nearby so wanted a short walk for dinner off the main street. The prices are really good for the portion sizes and the staff are happy and smiling. A few locals eat here, so that's a good sign. I had calves liver done in the pan with apple and onions, with baby potatoes. it was briliant and apparently a typical Berliner dish. My wife's currywurst was good too. Dessert of Rote Grütze is a must do if you're in this area of Berlin. To top it off a free Amoretto or Espresso once the cheque is requested! Delightful

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Houten, The Netherlands
Senior Contributor
34 reviews 34 reviews
17 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Typical German cafe”
4 of 5 stars Reviewed July 13, 2013

We likes the atmosphere and the food with pretty prices. Most local visitors. Just a short walk from metrostation.
No thrills.

Visited June 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redwood City
Contributor
17 reviews 17 reviews
4 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Great food and value”
5 of 5 stars Reviewed July 10, 2013 via mobile

We were looking for a good locals restaurant and found this cafe. Very tasty food, quick and polite service, and very reasonable prices. Family friendly. Highly recommend.

  • Visited July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Edinburgh, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great food at good value”
5 of 5 stars Reviewed June 28, 2013 via mobile

We ate lunch and dinner at Bleibtreu during our trip in June. Massive portions at great value with very friendly staff. Good place for authentic Germn fare!

Visited June 2013
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