The rooms were very clean, and comfortable, although coffee making facilities would have been nice, but we found out on our trip that this is no exception in Germany. There were toiletries in our rooms. The reception and bar service was very friendly.We didn't eat breakfast at the hotel as, although it looked very good, it was very expensive at 12.5 euros each. Berlin is an inexpensive city, and filling breakfasts can be had aplenty in the city centre for half that price. The bar prices, however, were acceptable to us. The very soft pillows in the rooms weren't to my liking and won't suit those who prefer a harder pillow. The location of the hotel appears at first, as others have said, to be a little off the beaten track, so much so that the taxi driver did not know where it was ! But it isn't in an industrial zone, as some reviews have suggested, (the buildings surrounding the hotel are mainly quiet residential apartment blocks) and it isn't in a dodgy backyard either. However, it would be wrong to say that, despite first appearances, its accessibility is poor. It is an easy walk to Potsdamer Platz, (12 minutes) and the nearest U-Bahn station at Mendelsson Bartholdy Park is a short walk away (5 minutes, maximum of 8, via the playground next to the hotel, turn right onto the street, a left turn, then another right. The station can be accessed via the multi storey car park). For the first time visitor to Berlin, the public transport system is magnificent. In summary, a better location (not perfect) than might be presumed from previous reviews, excellent friendly service, good clean rooms and good value for money. Would I stay here again - yes. Is it perfect ? No, but it was good value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.