We also loved the snack bar which can be used free of charge for sweets, coffee, soft drinks, small sandwiches and fruit. This was very good for a late afternoon snack to keep you going until the evening meal. The staff was very helpful in planning details of the rest of our trip after leaving Berlin. This was important because there was flooding in areas where we planned to visit. Staff also gave helpful hints on which metro stations are easiest to navigate with luggage and where to buy train tickets. This hotel is also within very easy walking distance of some of the best restaurants in Berlin. All in all an excellent choice.