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“I could live here :)” 4 of 5 stars
Review of Hotel de Rome

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Hotel de Rome
5.0 of 5 Hotel   |   Behrenstrasse 37, 10117 Berlin, Germany   |  
Hotel amenities
Ranked #5 of 663 Hotels in Berlin
London, United Kingdom
Top Contributor
57 reviews 57 reviews
51 hotel reviews
Reviews in 45 cities Reviews in 45 cities
43 helpful votes 43 helpful votes
“I could live here :)”
4 of 5 stars Reviewed August 30, 2012

Generally I loved this hotel. Very good location, beautiful interiors, great rooms with huge beds and nice bathroom all as you would expect from the Forte brand. The basement pool and spa is also very good.

The only negative experience was the efficiency of certain operations within the hotel. On arrival we were told our room wasn't quite ready despite us arriving well after check in time but would be available in 'five minutes'. We were invited to take a seat in the lobby and wait. 'Five minutes' past and then some, begging us to ask the question, 'have they forgotten about us?'. After asking if the room was ready again and being told another 'five minutes' we were finally shown to our room and our 25 minute wait for our room was forgotten and would have remained so until a couple of days later when we experienced a much longer delay getting our room serviced. Housekeeping arrived just as we were going out and I suggested their returning in 'five minutes'. On returning later in the afternoon, we were surprised to find the room had not been made up, called down to reception and were told 'five minutes'. After returning to the room an hour later, still no service and another call prompted the same response of 'five minutes'. Half an hour later the room was serviced and all was fine. I headed down to the pool for a swim. After, I went to help myself to a complimentary tea but the hot water was empty. The helpful attendant immediately came over and told me 'five minutes'. I smiled politely but decided I would pass.......

The restaurant staff at breakfast were very good, as was the excellent concierge. Whilst there Is some room for improvement in certain aspects of the service, the standard of accommodation is extremely high.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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472 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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New York City, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2012

We have visited this hotel bar on the roof several times over the years and it's simply the most wonderful spot to relax in. The view is spectacular! Pleasant people and great service.
We have made it to the Berlin Dom for church services at 6pm more than once and love to come here since after spiritual and mental stroking, its time for a drink and snacks!

Room Tip: I have not stayed here, simply enjoyed the luxurious roof top bar
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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Oxford UK
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 23, 2012

Had a weekend for 2 of us on a 3rd night free deal via Leading Hotels. Booked a junior suite and were upgraded to a large suite on the 3rd floor next to the dome of the Catholic cathedral. Room was quiet and comfortable with good air-conditioning. REN toiletries and a good bathroom. Service was excellent from beginning to end and breakfast from an extensive buffet and taken in the courtyard was as good as any I've had this year. Bar and food prices are not cheap but in keeping with the hotel. The leisure facilities are good and not much used when we were there.
Only possible negative was that the batteries in the in room safe ran out as we wanted to leave and it took 30 mins to find a solution. We caught the plane but it could have been avoided.

Room Tip: I think they are all good.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

We stayed at the Hotel de Rome for 6 nights. We stayed in a junior suite at €440 per night.

In a word: brilliant! Usually when you stay at a hotel at least one thing or another will go wrong, or not be up to standard, or will disappoint your expectations. Not so with Hotel de Rome! We cannot fault this hotel. Everything was so perfect. The room was gorgeous and roomy with high ceilings. (We also looked at a Classic Suite on the 4th floor, but we preferred the Junior Suite on the 2nd floor with its high ceilings). The decor is modern and elegant - I love the bright colors juxtaposed against the deeper greys. The location of the hotel could not be better - it is right in Historic Mitte and it is a perfect starting place to explore Berlin or to wander to one of the many high end restaurants nearby. We loved the rooftop bar to enjoy a drink on a warm evening. But above all, the service was faultless in every respect.

I cannot speak highly enough of every member of the staff we dealt with. The housekeeping staff were so professional and the housekeeping was super fast - we would have our laundry back in hours even when we didn't request the express service. The staff at the reception desk were efficient and friendly. The waitstaff in the restaurant were also efficient and friendly. Best of all were the staff at the concierge desk. Felix, Benjamin and Anne were just so helpful, so knowledgable and so competent. Their professionalism made our experience of Hotel de Rome truly stand out. Nothing was a problem for them - from arranging last minute tickets on the train to Prague to wrapping a birthday gift for my partner really beautifully.

We will definitely return!!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Top Contributor
390 reviews 390 reviews
37 hotel reviews
Reviews in 71 cities Reviews in 71 cities
204 helpful votes 204 helpful votes
5 of 5 stars Reviewed August 17, 2012

We've stayed at the Hotel de Rome a couple of times before and our experience this time was just as good as previously. The location is great and the interior decoration is very stylish. The two outstandings for us were the concierge service - we dealt with three separate people and they were all exceptional in the way they dealt with us - and the breakfast - I don't think I have ever seen a better breakfast selection in any hotel and the choice of fresh fruit was amazing. The hotel has all the amenities you could want - restaurant, bar, spa and outside rooftop terrace which is a lovely place to have a pre-dinner drink on a sunny evening, plus free shoeshine service, free daily newspaper and free water in the rooms. We had a couple of small niggles - the service at breakfast verged on the obsessive, with plates taken away almost as soon as you had finished your last bite, and we had a small overcharge on our bill (which they quickly put right). In the scheme of things, though, these were tiny and overall this is a very good hotel indeed.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maastricht
Top Contributor
156 reviews 156 reviews
70 hotel reviews
Reviews in 87 cities Reviews in 87 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed August 7, 2012

Located at Bebelplatz this splendid hotel is really near everything. The hotel is what it pretends to be, a place with simple luxury. Everything is beautifully designed, but nowhere it is too much design. Luxury is functional. Rooms are great with plenty of space. Staff is kind and efficient. The roof terrace is a great place to be with a phantastic view. Yet barprices are too high. Negative point is also the 20 Euro fee for the internet in your room.

Room Tip: Ask for a room with a view on the city.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 30, 2012 via mobile

We stayed in the Hotel de Rome this weekend and were absolutely delighted. The staff were profesional, helpful, friendly and efficient. The reason we came here was because we were visiting Berlin for a 50th birthday party on the Spree which was fabulous. Only problem our host put us up in a dreadful dive which happened to be near the boat. We just had to move and having stayed in the Hotel de Rome on a business trip previously, couldnt think of the name, we just remembered it was a hotel near the Staatsoper or Opera house. Well thank heavens we found it and there was a room available. Having stayed there once before we were upgraded to an even nicer room than their standard room (ca300 Euro) but for the same price. Well it was just perfect. Would I stay there again? Most certainly! The young lady at reception was just super, friendly and really helpful. On leaving she inquired if we had perhaps left anything in the safe, well low and behold, we had, thank heavens she asked.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de Rome

Address: Behrenstrasse 37, 10117 Berlin, Germany
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Berlin
#3 Luxury Hotel in Berlin
#8 Romantic Hotel in Berlin
#9 Family Hotel in Berlin
#11 Business Hotel in Berlin
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel de Rome 5*
Number of rooms: 146
Official Description (provided by the hotel):
Hotel de Rome is located on Bebelplatz, off Unter den Linden. It is a conversion of an existing building constructed in 1889 by architect Ludwig Heim (appointed master builder of the government), which housed the head office of Dresdner Bank until 1945. This is one of the few luxury hotels in Berlin located in an original building making use of its full architectural splendour and thereby offering guests an authentic Berlin experience.The ornate and classical design of the original building has been given a contemporary twist by designer Tommaso Ziffer, who also designed the Hotel de Russie in Rome. Tommaso Ziffer has been assisted by architects Aukett + Heese with Olga Polizzi and her design team at Rocco Forte Hotels. ... more   less 
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Also Known As:
De Rome Hotel
De Rome Berlin

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