From the minute we arrived to the day of our departure, first class service and ambiance. We were guests for 9 days and it was heavenly. We upgraded to Club Etoile and it was the most exquisite experience. Spacious room, sweeping views, plush robes and slippers, dressing area, huge tub and separate shower. The service in the Club was peerless. When we came for breakfast, our preferences had been noted and piping hot capuccinos delivered while we were at the buffet. The concierge, restaurant and bar were exceptional. Tea and cake in the afternoon and luscious canapes and cocktails in the evening. Steps to Küdamm and the Zoological Garden U- S-Bahn. We would come back again in a heartbeat. Thank you Concorde for a magnifique experience.