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“Impeccable!” 5 of 5 stars
Review of Sofitel Berlin Kurfuerstendamm

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Sofitel Berlin Kurfuerstendamm
5.0 of 5 Hotel   |   Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin) (Charlottenburg)   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique Breakfast
Ranked #18 of 666 Hotels in Berlin
Certificate of Excellence
Martinez, California
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
56 helpful votes 56 helpful votes
“Impeccable!”
5 of 5 stars Reviewed April 29, 2013

From the minute we arrived to the day of our departure, first class service and ambiance. We were guests for 9 days and it was heavenly. We upgraded to Club Etoile and it was the most exquisite experience. Spacious room, sweeping views, plush robes and slippers, dressing area, huge tub and separate shower. The service in the Club was peerless. When we came for breakfast, our preferences had been noted and piping hot capuccinos delivered while we were at the buffet. The concierge, restaurant and bar were exceptional. Tea and cake in the afternoon and luscious canapes and cocktails in the evening. Steps to Küdamm and the Zoological Garden U- S-Bahn. We would come back again in a heartbeat. Thank you Concorde for a magnifique experience.

Room Tip: If you can, upgrade to
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 7, 2013
Dear Operagal94553,

Wow - thank you so much for your wonderful review.
I am so happy and as well proud to read that you
enjoyed your trip that much.

Your compliments have alrady been passed to the
entire team which is just a very big motivation for
all of us.

Hope to welcome you back very soon!

Kindest regards

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 24, 2013

Stayed here for a few nights with my partner who was at the hotel for a conference and was pleasantly surprised at the fantastic quality of the place. Staff all very lovely, rooms are spacious with separate changing area, big wardrobe, large bathrooms with bath, separate shower room and toilet room, double sinks. Didn't want to leave the hotel! Breakfast was the icing on the cake, huge variety with everything you could want and hot food section with eggs, waffles and pancakes made to order.

Room amenities great - several English TV channels (as well as lots in other languages), bathrobes and slippers, even two duvets for each side of the bed so no fighting for covers!

Location is great, right next to the Zoo and u-bahn stations. Bus X9 from the airport took 20 minutes and was only a couple euros, dropped off a few minute walk to the hotel. Main street with lots of lovely shopping and restaurants right there.

Only funny thing was we had literally just checked in and an hour later someone came from housekeeping I presume (not sure why as the room was clean and we had just checked in), but we were in the middle of unpacking and changing and had to send them away. Turndown service fine the next day, but then housekeeping came really early at 8am one morning and we shouted from bed that we didnt want them right now. After that I just kept the do not disturb sign on the door whenever in the room. Small thing though really!

Would definitely go back!

Room Tip: The higher floor room you can get the better, but all very spacious.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 7, 2013
Dear jennyll,

I am so happy to read that you had such good time
here with us!

Thanks for your compliments to my team - passed it
already to all of them.

Hope to see you soon again here in Berlin!

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 24, 2013

Very nice hotell.
Excelent location, Nice staff. Big rooms. Comfortable. Sentral location, friendly staff.
Good place to chill out in Berlin between work and pleasure. Berlin is a nice place for work and fun. 2. Stay for me at Hotel Concorde.

Room Tip: See the sunset view from the 8.th floor.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 7, 2013
Dear Bergen 5231,

Thanks yo much for your nice compliments!

Looking forward to see you soon again.

Best regards & See you

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 23, 2013

Booked for 3 nights from Friday 19 April to Monday 22. 25 minutes from plane to hotel room via taxi, excellent start. Stayed in room 835 which was a "junior suite", it was absolutely enormous, with a separate sitting area, very comfortable double bed, separate dressing area and huge bathroom. Everywhere in the room and hotel was spotless. The welcome from the hotel receptionist and everyone I met in the hotel was exemplary, they could not do enough for you. My only gripe ? yet again the wretched tv in the room, why do they have to make them so confusing ? Despite this, a multitude of channels to watch, I didn't get too downhearted ! The location of the hotel is another plus, located on the corner of AugsburgerStrasse and the main shopping district of Kurfurstendamm, everything was in very easy reach, with a U-Bahn station literally 3 minutes away. Had dinner in the restaurant on Friday night and again, service was excellent, the food very tasty, even had a visit from the chef, welcoming me to the restaurant which I thought was a nice touch. Overall impression of this hotel, is very welcoming, very clean and airy, excellent staff and a great place to stay in Berlin.

Room Tip: Larger rooms tend to be on higher floors.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 2, 2013
Dear Rich A,

I am so happy to read that you enjoyed your stay that much.
Especially I am pleased to read the compliments about
your visit in the Brasserie Le Faubourg.

Hopefully we will see you soon again here in Berlin :-)

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucerne, Switzerland
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2013

We usually stay at the Hilton at Gendarmenmarkt but switched to the Concorde to be close to a few business meetings. It has a small boutique feel with intriguing contemporary art to view. What I have enjoyed most about our stay is the service. The staff has been extremely friendly, helpful and accommodating. Access to the club lounge has been excellent. The access is fabulous and you can walk to many shops, restaurants & bars. We are traveling with a toddler and there is even a small park at the end of the block so we can kick the ball and use the slide in the early evenings (but at about 7-8 pm Los Angeles Platz has a high population of teen youth - men - so we leave by 7:00 pm).

Overall, it is an excellent choice.

Room Tip: The Club Lounge on the 11th floor has a great atmosphere (but small) and the staff are very professi...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 2, 2013
Dear CSperr,

I am very pleased to read about your positive experience
in the Club Etoile Lounge - Thanks for your compliments
about the staff. I already passed this to the entire team.

Looking forward to welcoming you back!

Best wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

Stayed for a weekend in this pleasant hotel. Whilst I wouldn't agree with the "amazing" and "brilliant" - it certainly is pleasant enough and I would happily stay again.

The hotel lobby and bar are very pleasant indeed. Unfortunately the rooms let down the overall feel of the hotel slightly. There is nothing "wrong" with them - they are just a bit average compared to the rest of the hotel.

The staff are extremely helpful and friendly.

I would happily stay again but it's certainly not for a super luxury stay

X

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 2, 2013
Dear London235,

Thanks for your compliments to the friendly staff.

The building as well as the rooms and the interieur are
designed by the famous architect Jan Kleihues who has
a focus on clean lines. I am very sorry that we did not meet
your taste.

We are looking forward to welcoming you back to Berlin!

Kindest regards

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2013

This hotel is brilliant . It is in a great location for exploring Berlin. The facilities are excellent and we stayed on 10 floor which had amazing views and access to club lounge with free breakfast and bar with snacks in the evening . The staff were very professional and helpful. The room was massive and had everything you could need. I would highly recommend staying here.

Room Tip: Pay a little bit extra and stay on 10/11 floor with amazing views and access to lounge with compleme...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, May 2, 2013
Dear bluepaula,

Thank you so much for your positive review - especially
the compliments about the staff. I already passed it to my
team.

Hope to see you soon again in Berlin City!

Kindest regards

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Berlin Kurfuerstendamm

Address: Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin)
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 666 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Kurfuerstendamm 5*
Number of rooms: 311
Official Description (provided by the hotel):
The elegant Sofitel Berlin Kurfurstendamm is situated right in the heart of the City West area, within striking distance of the renowned Kurfurstendamm shopping quarter. A showcase for a unique fusion of art, architecture and design. The impressive 17-storey stone facade constructed from Kirchheim shell limestone is a real eyecatcher. Breathtaking views can be enjoyed from the Sofitel Berlin Kurfurstendamm right across the vibrant city of Berlin. ... more   less 
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