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“Excellent hotel in center of Berlin” 5 of 5 stars
Review of Sofitel Berlin Kurfuerstendamm

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Sofitel Berlin Kurfuerstendamm
5.0 of 5 Hotel   |   Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin)   |  
Hotel website
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Hotel amenities
Special Offer
Magnifique breakfast
Ranked #17 of 662 Hotels in Berlin
New York
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Excellent hotel in center of Berlin”
5 of 5 stars Reviewed January 24, 2013

Hotel Concorde is located on a corner of the Kurfurstendam, just a stone's throw away from the U-bahn, the Berlin tourist office, and a stop for the "hop-on-hop-off" tourist bus. Surrounding the hotel are some excellent restaurants.
We arrived at 8 in the morning on a flight from New York and were grateful that we could check in early. The service at the hotel is excellent and the room was comfortable with a beautiful bathroom and a nice view of the Ku'dam. Bathrobes and slippers were included. We had some trouble closing the window and a staff member showed up immediately to help us. I also broke a glass and again, staff appeared only minutes after my call to clean it up. I highly recommend this hotel and would certainly stay there again.
Tip: Cafe Kranzler across the street has a good breakfast buffet for just under 12 Euro per person. Don't expect friendly service, but it's a comfortable place to have breakfast and has a nice view.

Room Tip: Ask for a room with a view of the Ku'dam.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 31, 2013
Dear annettdg,

I am really happy to read about your nice stay and your
positive experiences with the staff. Thanks for your
compliments!

We are looking forward to welcoming you back very soon!

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,431 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Istanbul, Turkey
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 17, 2013

We stayed on an executive room and it was clean, nice decorated but a bit small for a double room.
It's double room but only one chair in the room so you cannot sit with your friend together to have a coffe in the room. You should sit on the bed. Anyway coffe or tea is an another story that you don't have them in the room. I'm talking about executive room that you have to go club lounge to take your drink everytime. So early in the morning I had to change my clothes to go and take a coffee.
Room has a perfect WIFI signal but very short release time so I had to login 10 times a day. Why don't you change your hotspot configuration to remember guest until check/out or for 24hrs?
Hotel check-in and check-out was very fast, I didn't have to wait even 5min. Concierge was very helpfull. Club staff was also very helpfull and friendly. Generally, hotel services and staff was good, I cannot complain about none of them.
Location of hotel is very good if you like shopping and also you can walk to Berlin Zoo.
Anyway, transportation is not an issue in this city so if you want to go somewhere else, easily you can go.

Shortly, very nice hotel and friendly staff and good guest relations. I definitely suggest this hotel. Hope to come back in the future.

Room Tip: Executive Rooms are very nice.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 31, 2013
Dear DenizErsoy,

Thank you very much for your valuable and detailed comments.
I am really happy about the compliments you made for the guest
relations and the service.

If you are interested in one of our bigger Junior Executive Suites
check our Suite Deal on the web or ask our friendly reservation
staff - they will be happy to make you an offer.

We are really looking forward to welcoming you back to the
Hôtel Concorde Berlin

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
finland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 16, 2013

Stayed at this hotel in mid-December on a pre-Christmas extended week-end trip to Berlin. It was the second time, so as return guests it is not surprising that we have been very happy with this hotel. The rooms are large enough, the bathroom is also large. The whole hotel is clean and well-kept. We had a deal that included breakfast, which is mainly buffet but they have a chef in so you have a made-to-order option, as well.
The location is very good. From Tegel the bus 109 takes you within some 200m of the hotel. The 'tourist line' buses 100 and 200 depart at Zoologischer Garten, not more than 500m from hotel and the nearest U-bahn is around the corner. The KaDeWe and the whole of Kurfursterdamm 'shopping street' is also right there. But this is the western part of the city, so places such as Branderburg Tor are a busdrive away.
All in all, an excellent value if you happen to get a good price, list prices are high, as usual.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 31, 2013
Dear joe57,

Thank your very much for your detailed and positive review.

I am happy that you also enjoyed your second stay with us
and that your felt welcome.

We are looking forward to your third visit!!

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandton, South Africa
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2013

Made to feel genuinely welcome as the staff remembered me from my April visit. Very good value for money and facilities and service are generally excellent. Small issues are handled immediately and well and without fuss.
Restaurants are excellent in quality and service a swell as ambiance and friendliness. Amazing breakfast selection . Once again team servicing the breakfast is friendly helpful and efficient.
Strayed at this hotel earlier this year and will do so again when I visit Berlin

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 31, 2013
Dear Markalso,

I am really happy about your very positive review.
Thanks for your compliments about the service and the restaurant -
I already passed this to the entire team.

Looking forward to welcoming back very soon!

Kindest regards

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Top Contributor
128 reviews 128 reviews
128 hotel reviews
Reviews in 107 cities Reviews in 107 cities
191 helpful votes 191 helpful votes
4 of 5 stars Reviewed January 10, 2013

Perfect location close to the Zoologisches Garten S + U bahn.
Faultless check in and check out.
Truly impressive building’s architecture (Jan Kleihues) with an art deco touch inside.
Our room on the top floor was large, comfortable with a huge bed and offered great views (only rooms on upper floors have excellent views). Perfect soundproof and real sense of privilege when staying on the executive floor with access to the business lounge (nice place for an evening drink but not too impressive with limited eateries).

However, this hotel cannot be rated 5 star: linens were only changed upon request, the room was not properly cleaned each day, the furniture in our room had seen better days, tables on Club Etoile were dirty and sticky and the quality of breakfast was "just good" - nothing out of this world.

Although we had an excellent stay, I expected greater attention to detail, more options in the business lounge and a more daring design inside the building.

Room Tip: Make sure your room has a good view. Only a very few have great views.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 16, 2013
Dear Supermercado,

Thank you for your detailed feedback which you as well has given to us via the guest survey. I am very pleased to hear that you liked the style and decor of the hotel.

The Club Etoile lounge on the 11th floor invites to relax with a panoramic view
and is not considered as a business lounge. I am very sorry that we did not
meet your expectations here.

We are looking forward to welcoming you back very soon.

Kindest regards

Carsten Colmorgen
General Manager

ccolmorgen@concorde-hotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 8, 2013

A friend of mine and myself stayed at the hotel and were very happy to choose this hotel. We were upgraded to an executive suite which was very large, modern and very clean.
We went and checked out the "executive lounge" on the 11th floor but the food did not look impressive, so we decided to skip that.
The only problem we encountered during the stay was that our safe deposit box broke down (low battery) exactly on Saturday night when we were planning to go out and party. However, the hotel was kind enough to offer us money until next morning, when they were able to bring in the technician to fix the safe.
Location is perfect if you're looking to be in the shopping area or close to gay district.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 31, 2013
Dear nejcusa,

Thank our for your positive review. I am happy that you enjoyed your stay with us.

In the Club Etoile Lounge we offer an extended continental breakfast, fresh cake and
in the evening a pre dinner snack buffet. I am very sorry that we did not meet your
expectations in that point.

We are all looking forward to welcoming you back here in Berlin!

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hungary
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 7, 2013

I stayed in this hotel for two nights here on business last Fall.

I will not dwell on the locations- others have done it, in short, this is the ideal place for central (West) Berlin.

This is a fantasticly run business hotel. It is better designed than the swissotel opposite to it, since there are no rooms facing a bland internal courtyard, all rooms face the street- don't worry, insulation is of a high quality. I stayed in a basic room which was cca 35 sqm, extremely spacious and all this for 140 EURO-s (plus breakfast). This has to be one of the best value hotels I have stayed in.

They also have a small sauna, steam bath and gym which is useful if you are on business. Service, quality of breakfast all up to the standards of a five-star.

In short, if you are looking for a hotel in this area, come here (as opposed to the swissotel which is also very good, but this is just a little better on everything).

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCBBerlin, General Manager at Sofitel Berlin Kurfuerstendamm, responded to this review, January 20, 2013
Dear broomie,

Thank you so much for your very positive review.
I am very happy to read that you liked the hotel
and enjoyed your stay with us.

We are really looking forward to welcoming you back
very soon.

Best Wishes

Carsten Colmorgen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Berlin Kurfuerstendamm

Address: Augsburger Strasse 41, 10789 Berlin, Germany (Formerly Hotel Concorde Berlin)
Phone Number:
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 662 Hotels in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Berlin Kurfuerstendamm 5*
Number of rooms: 311
Reservation Options:
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