My boyfriend and I stayed here for 4 nights at the end of July and couldn't be happier with the way we were treated and looked after at this hotel. During our stay, my boyfriend injured his foot and within 5 minutes of mentioning it to reception, we were directed to a shop around the corner which sold crutches for just 40 euros and a local pharmacy who gave expert advice for pain relief. It meant we could continue to enjoy our trip in Berlin asap! :)
The staff are extremely friendly - when passing concierge, housekeeping etc. I always got a hello and a smile. The hotel bar staff were always professional and made us feel no different to other (slightly more important looking) guests.
The room was excellent - very spacious and always spotless. I was particularly impressed with the eco-friendly bedsheet changing service the hotel offers.
We didn't get a chance to try the restaurants downstairs, although they looked excellent! Extremely convenient location, with easy access to several underground lines and in a very safe area of Berlin. We will be staying here again in the future no doubt, and would recommend this hotel to anybody (families, couples, business travellers etc.) We would also recommend the Hard Rock Cafe around the corner for really good food, drinks, atmosphere and service, as well as live music several nights a week. There are also a number of really lovely restaurants (Italian and French mainly) on side-streets off the Kur'damm.
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