We recently returned from our 30th wedding anniversary trip to Berlin where we stayed at the Courtyard in downtown Berlin. The hotel lobby, restaurant and our room (we had a junior suite) were very attractive and were maintained with meticulous care. Even better than the hotel however was the service we received.
The hotel General Manager, Jan Mul, welcomed us personally on arrival and could not have been more cordial and accommodating. He even stopped by our dinner table twice, during our one week stay, to chat with us about Berlin. He shared with us a number of personal observations about what to see and how to best get around the city.
We have traveled all over Europe over the past three decades, staying in numerous upscale hotels and apartments. Jan and his staff were the best we had ever encountered. From Kosta, Sandra, Katrin and Verena in the restaurant to Maureen and Kristy at the front desk, every employee we met shared Jan's positive "can do" attitude towards customer care.
Remarkable hotel and staff. No wonder Marriot's rates this a 5 star property. Thanks Jan and thanks again to your staff. Paul and Patricia
- Official Description (provided by the hotel):
- The Courtyard Berlin City Center is in walking distance to many famous Berlin attractions such as Friedrichstrasse, Alexanderplatz, Gendarmenmarkt, Checkpoint Charlie, Memorial of the Berlin Wall and popular Potsdamer Platz. ... more less
- Reservation Options:
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- Also Known As:
- Courtyard By Marriott Berlin City Hotel Berlin
- Courtyard Berlin
- Berlin Courtyard