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“An excellent experience. Highly recommended.” 4 of 5 stars
Review of Hotel Alte Feuerwache

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Hotel Alte Feuerwache
3.5 of 5 Hotel   |   Waldow Strasse 1, 13053 Berlin, Germany (Lichtenberg)   |  
Hotel amenities
Ranked #381 of 665 hotels in Berlin
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“An excellent experience. Highly recommended.”
4 of 5 stars Reviewed March 14, 2011

I ordered over the Internet and I was afraid to be disappointed, but instead I found an intimate hotel, with a pleasant and efficient staff. The receptionists are very familiar with tourist spots in Berlin.
The location of the hotel is not right in the center but the important destinations are a drive of about 20 minutes tram. From the other hand side, we got to enjoy the green parks around the hotel, and most importantly some good/quiet sleep. Perfect choise for vacationers and business men in Berlin. Highly recommend.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 1, 2010

The hotel is excellent value for money, the staff were friendly and helpful.
The rooms were clean and pretty nice, decent décor and good sized bathroom.
The hotel is a little far out, about 20 mins on the tram, wasn't too much trouble as the trams are regular and the stop is only a minute away from the hotel.
I would recommend this hotel and stay here again, however if i had a bigger budget would consider somewhere nearer.

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 2, 2010

I stayed at this hotel over a new years. The hotel is clean, but pretty far from city center. Although it's not such an inconvenient location because Berlin has trams, buses, trains (really fast and efficient public transportation). The hotel didn't provide much other than a clean bed and some heat from the cold weather. It provided breakfast for an extra fee, but we opted to eat elsewhere. I don't believe they had wi-fi. In the area of the hotel, there are some shops, supermarkets, etc. I would probably recommend a friend or family member who was visiting Berlin to check out a hotel closer to city center. Although, if they were securing a fabulously low rate for this hotel I would recommend it.

Overall, it's clean and a place to sleep. What more do you need? If you were looking to shack up in your room all day and night, I supposed you wouldn't be in Berlin but in a resort!

  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2010

I booked my trip a month ago and today, I emailed the hotel, as usual, to get the directions from the airport to hotel and for surprise, they are fully booked and transfered me to another hotel, where I should have a double room. I called the new hotel and instead of a double room, I have a single room. I am not very happy with that and for sure I do not recommend this hotel.

  • Stayed July 2010, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tal_shogol, Manager at Hotel Alte Feuerwache, responded to this review, April 14, 2011
Dear Guest,

I am really sorry for the inconvenience and I can understand your anger (I have also had to move hotels a few times in my life, due to similar circumstances). Unfortunately, a situation of overbooking can happen due to several reasons which cannot always be predicted by the hotels e.g. water damage in which a few rooms would than be blocked for use.

Furthermore, it is also not in the hotel's interest to become overbooked, since the hotel has then to carry extra costs, time waste and above all have unsatisfied guests.

I hope you will accept my apology.

I wish you all the best


Tal Shogol
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nederland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 14, 2009

At first instance, an acceptable hotel, in a not very busy part of the town.
Not very close to the centre.
Not very clean in the chambers, stayed for 5 nights

Unfortunately i got conned by the hotel staff, I paid in cash but due to "circumstances" they where not able to print a receipt.
Not to big of a problem you would think.
BUT,.....

4 weeks later my creditcard gets allso charged for the total amount , because supposedly i left without paying !!
Hotel management very uncooperative and unfriendly
Very bad experience.

In Berlin there are plenty hotels, cheaper, cleaner, and closer the the centre

  • Stayed June 2009, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shogol, Empfangsleiter at Hotel Alte Feuerwache, responded to this review, January 27, 2010
with dismay that we read your opinion about our hotel. We are very sad that you have become so angry about our house. Please understand that we need to go at a financial loss caused to the bottom. The fact that these searches were unpleasant for you, we are very sorry. You´ve got your money back from us 100%, although the matter has not yet been fully clarified.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilrea, United Kingdom
Top Contributor
59 reviews 59 reviews
55 hotel reviews
Reviews in 54 cities Reviews in 54 cities
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed June 19, 2009

I spent 4 nights at the hotel and would certainly recommend it. The hotel isn't in a central location but with Berlin's excellent public transport it is easy to get to. Get Tram M5 from Alexanderplatz to Freienwalder Strasse (approximately a 20 minute journey) and then a 2 minute walk down the street and you wil be at the hotel. If you arrive at Berlin Schoenefeld airport, the airport express train is a 20 minute or so journey to Alexanderplatz.

Our double room, which was of a reasonable size,was clean and indeed was cleaned each day. It contained a desk and a TV but no mini bar. The ensuite was also of sufficient size and clean. It had a shower but no bath.

Our room faced out onto the main street and thus there was some street noise from cars and trams but nothing too excessive

Breakfast was in the form of a buffet with a selection of cereals, fruit, cold meat, cheese, yogurts, juice, bread and tea or coffee. Scrambled and boiled eggs were also available each day. There is a restaurant in the hotel but we didn't use it. The hotel has a bar which was reasonably priced compared to some places in Berlin.

The staff in the hotel were very friendly and helpful. We paid £48 per room per night including breakfast and this was very good value for Berlin. Obviously you have to pay for public transport between the hotel and the centre of the city. For this I would recommend a Berlin Welcome card which covers public transport. For a city the size of Berlin it is likely that you will need to make use of the public transport systems in order to see the sites. Thus we found the Berlin Card very useful and good value for money.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fairfax, Va
Top Contributor
121 reviews 121 reviews
23 hotel reviews
Reviews in 45 cities Reviews in 45 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 15, 2008

Booked through europeandestinations.com. This was a very nice hotel with a good breakfast and clean rooms. It is right near a major street where you can reach the tram, but it is a 15-20 minute tram ride to the nearest metro, to then get to downtown Berlin. For those not wanting to stay in city center, this is a great alternative. It is in a nice quiet neighborhood.

  • Liked — Clean and good condition
  • Disliked — Distance from historic Berlin
  • Stayed November 2008, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Alte Feuerwache

Address: Waldow Strasse 1, 13053 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant
Hotel Style:
Ranked #381 of 665 hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Alte Feuerwache 3.5*
Reservation Options:
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Also Known As:
Alte Feuerwache Berlin

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