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“Large Family Room, Clean, Prompt Service” 5 of 5 stars
Review of Novotel Berlin Am Tiergarten

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Novotel Berlin Am Tiergarten
4.0 of 5 Hotel   |   Strasse des 17 Juni 106-108, 10623 Berlin, Germany (Charlottenburg)   |  
Hotel amenities
Ranked #50 of 665 Hotels in Berlin
Certificate of Excellence 2014
Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Large Family Room, Clean, Prompt Service”
5 of 5 stars Reviewed 2 weeks ago

Like any Novotel hotel, this one too lived up to the reputation. I booked a triple room for a family of four as per my template in makemytrip.com for three adults and one child (nine Years). The hotel promptly gave me a huge triple room with no extra charges. The hotel is well located next to a metro so moving from airport or the Berlin Central Station is not a problem. The service was prompt and they did not charge any city tax, which seems to be a whimsical charge being foisted by some hotels in the Eurozone.

Green Features: German Efficiency everywhere including lighting which are heat sensing. Low level LED lighting and good use of mirrors to maximise reflection and educe energy consumption is being used.
  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, 2 weeks ago
Dear guests

Thank for your kind feedback. We are very happy that you had a pleasant stay with us.

We hope to see you soon again here.


Best regards

Thomas Frisch
General Manager
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1,158 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Gloucestershire, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed over the Easter holidays with husband and 2 teenagers. Room a good size, with the usual toiletries, hairdryer, kettle for hot drinks etc. Enough space for all of us and a wonderful buffet breakfast with a huge choice of food to suit all tastes.
The staff are all excellent and speak excellent English (which was good as our German is not, having to rely on what we could remember from our school days!)
We found it easy to get there using public transport from Tegel airport, using the bus with a short ride on the S bahn.
The hotel is directly opposite the Tiergarten S Bahn stop which has a very frequent service into Berlin, or the other way to the zoo area of the city and beyond to Potsdam.
Although there is not a lot around the hotel, we did go for a walk in Tiergarten (just over the road) and wander through the flea market on the weekend. But we had a huge list of places we wanted to go and see, so travelled all over the area and just used the hotel as a base.
We booked this hotel via British Airways and if returned to Berlin, we would not bother considering anywhere else as this was a wonderful hotel at a great price.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, 2 weeks ago
Dear guests

Thank you so much for staying with us. It is a pleasure to read your positive feedback, especially about the staff, the breakfast offer and our hospitality.

We are delighted to receive your detailed and interesting report about your stay during the Easter holidays. Please be assured that this information will be very helpful for other guests.

We hope to welcome you again and remain
with best regards

Thomas Frisch
General Manager
Novotel Berlin Am Tiergarten
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its quite close to the airport, but there is nothing much at a walking distance to this hotel, descent hotel with a good breakfast,and just outside you have the metro S bahn using which u can commute to the city center in may be 20 mins.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, 2 weeks ago
Dear Arif J

Thank you very much for this review on TripAdvisor.com.

We hope we can welcome you again very soon.

Best regards

Thomas Frisch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jundiai, SP
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 25, 2015

It was the cheapest real hotel i could find in Berlin, and it is very good!! Near the sbahn, good located, it is enough for a couple of days either on business of vacation. Let down point to me was that the toilet is on the small size, but that is liveable. Overall solid experience.

Stayed March 2015, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, Front Office Manager at Novotel Berlin Am Tiergarten, responded to this review, 5 weeks ago
Dear Fyassko

Thank you very much for your positive feedback and comments here on TripAdvisor.com

We hope to welcome you again and remain

with kind regards

The Team of the Novotel Berlin Tiergarten
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Munich, Germany
1 review
4 of 5 stars Reviewed March 22, 2015

I arrived early, around 9 am and I only wanted to leave my bag at the hotel but they said my room was ready and it was no problem to check in. The room was reasonably large with a sofa and a bed. The toilet was separate from the shower which I personally like but some might find strange.

There were things in the room that were just not really nice. On the door to the toilet, which was right next to the minibar, it looked like something had been spilled and never cleaned up. The toilet paper holder was coming off the wall a bit. These are minor things but not really nice.

The breakfast was great.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, 5 weeks ago
Dear Girl-physicist

We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. Your comments are very important to us. It is always a pleasure to receive positive but also critical feedback, so that we can improve the quality of our service.

We are very sorry about your inconvenience regarding the toilet area of your room. Please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Also many thanks for your kind words about the service at the reception and our breakfast offer.

We wish you all the best and look forward to welcoming you back in the near future.

NOVOTEL Berlin Am Tiergarten Team & Thomas Frisch
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

Spent 4 days in Berlin attending a trade show. While the location is ok and easy to access, there are not many options within walking distance to the hotel. Nonetheless, a cab ride was usually no more than 8-10 Euros. Very clean and modern accommodations with the newest Novotel room concept. Only thing I did not like was the WC separate from the shower/tub/sink.

Rate included breakfast that was very complete and good variety from fruits/cheese to hot items.

Hotel is less than 50m walk to Tiergarten train station, which was very handy as I took a day trip to Potsdam - 3.40 Euro each way. Cab ride to the Airport was approximately $18.50 Euro on a Sunday, therefore add another 3-4 Euro on busier days.

Overall good leisure destination, although Mitte, City Center offers more opportunities within walking distance, you'll probably pay more as well.

Room Tip: My room faced the train station/street, yet it was quiet.
See more room tips
  • Stayed March 2015, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, March 12, 2015
Dear guests

Thank you very much for your kind review here on TripAdvisor.com. We are glad, that you enjoyed your recent stay with us. Many thanks for your words about the breakfast buffet, especially the variety and the quality of our products. We are also absolutely delighted about your positive feedback about the hotel atmosphere.

Your remark concerning the separate toilet area with the missing hand wash facility is important for us and we have forwarded this point to our technical project department. We trust it will be considered for further building projects.

We look forward to welcoming you back very soon.

Best regards,
The Team of Novotel Berlin Tiergarten
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 6, 2015

Good hotel overall, location is easy to access, whether one needs to reach commercial centre or Messe the exhibition halls. Very clean, large , comfortable and functional rooms. Staff is very friendly and flexible. Good breakfast as well.

Stayed March 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Qualität N, General Manager at Novotel Berlin Am Tiergarten, responded to this review, March 10, 2015
Dear Elena,

Thank you so much for your positive and kind feedback about your recent stay with us.
It is a great pleasure to read your compliments about the staff – and we will share it with the entire team.

We look forward to welcoming you soon again here.

Best regards

Thomas Frisch
General Manager
Novotel Berlin Am Tiergarten
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Berlin Am Tiergarten

Address: Strasse des 17 Juni 106-108, 10623 Berlin, Germany
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Family Hotel in Berlin
#41 Luxury Hotel in Berlin
#52 Business Hotel in Berlin
#52 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Berlin Am Tiergarten 4*
Number of rooms: 274
Official Description (provided by the hotel):
The new Novotel Berlin Am Tiergarten features a design concept for the future with bright colours, natural materials and ergonomic forms. This 4 star hotel is located between the Kurfurstendamm and the Brandenburg Gate with transport links to the main train station, the airports and the exhibition centre. 274 airconditioned rooms and 11 meeting rooms welcome business and leisure travellers from around the world. Enjoy the views over Berlin from the spa area or Mediterranean cuisine in our restaurant. ... more   less 
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Also Known As:
Novotel Berlin Am Tiergarten Hotel Berlin
Berlin Novotel

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