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“Good hotel, but....” 3 of 5 stars
Review of BEST WESTERN PLUS Amedia Berlin Kurfuerstendamm

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BEST WESTERN PLUS Amedia Berlin Kurfuerstendamm
4.0 of 5 Hotel   |   Kurfurstendamm 203, 10719 Berlin, Germany (Formerly AMEDIA Hotel Berlin) (Charlottenburg)   |  
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Ranked #221 of 665 Hotels in Berlin
Oslo, Norway
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Good hotel, but....”
3 of 5 stars Reviewed October 10, 2013

When I came in the door I met an escalator going down and an elevator out of order, so I have to carry the luggage up the stairs to get to the reception on the 1. floor, nice start....
The room is nice, but personally i don't like to have a part of the bathroom in the bedroom.
The shower and toilet is in a separate room, the rest is in the bedroom.
The beds are very good.
It is a quite new hotel so the staff have some problems with almost everything, and they are not too friendly either.
Breakfast is overpriced.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina D, Manager at BEST WESTERN PLUS Amedia Berlin Kurfuerstendamm, responded to this review, October 31, 2013
Dear guest,

First of all we thank you very much for your feedback.

Unfortunately we had to take note that our staff was not very friendly.
We will take care of that and instruct our team to be more friendly and polite in the future.

Just for your information, our escalator is going down, and up, too. The problem with the elevators is also solved now.

We hope you had a save and pleasant trip back home, and we would be happy to welcome you again.

AMEDIA Hotel Berlin Kurfürstendamm
General Manager
Rudolf Helmel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    53
    95
    37
    10
    8
See reviews for
23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Moscow, Russia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2013

Amedia Hotel situated on Kurfurstendamm is quite new - it was opened in May 2013. Each room includes all necessary items. Small inconvinience - no iron and mini bar in the room. Also they provide only shampoo\ gel without conditioner - better take your own.
The style of the hotel is very nice, a lot of red color everywhere. Each room has the name of a country or region and big photo illustrating this country is hung above the bed.
Breakfast is diverse and tasty. Good thing - spanish restaurant on 1st floor (very delicious food). You could even order meal to the room from the restaurant.
For business: meeting room near reception is convinient and spacious.
Staff of the hotel is friendly and ready to help.
Amedia is good choice both for business trips and for going sightseeing.

Room Tip: even 1st floor rooms are nice, no noise from the street
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 8, 2013

This Hotel has great location if your target is shopping in Kurfurstendamm. Just for sleeping is the hotel ok, clean, functional but small rooms. 16 euro for the breakfast is overpriced, for that amount you can have two nice breakfasts just around the corner.
You can probably get better rooms for the same price nearby Kurfurstendamm and that including breakfast.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

Just came back from berlin. Stayed at this hotel for four nights and had a great time. Beautiful modern clean rooms.
The breakfast was excellent and very satisfying, And the staff of the hotel was wonderful.
The hotel is located 15 minutes away from central berlin via s bahn trains.

Stayed September 2013, traveled as a couple
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Copenhagen, Denmark
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 25, 2013

My wife and I had decided to spend a couple of days shopping and sightseeing in Berlin. My wife had found a good offer on booking.com for this newly opened hotel located on Kurfürstandam.
The offer was heavily discounted and included breakfast which made it the best offer of the various search services.
On arrival we found an okay located hotel With VERY Minimalistic but clean rooms. The television in the room didn't work, nor did the WIFI connection or the Phone. The hotel didn't manage to make the phone Work the four days we where there. The breakfast was below averaged and served at a bar next door. A Hotel clerk stopped my wife the second day from going in to the Bar/restaurant saying breakfast was not included. We had brought a print of the reservation which clearly stated breakfast was included but not mentioned in the "highlights of the stay included". My wife spend 45 minutes showing the hotel clerks the reservation and the webpage with the offer.
The next day when I was checking out I was again asked to pay for breakfast now also including breakfast for the same morning where we didn't eat at the hotel! I debated the issue again and was basically accused of having fabricated the reservation print we had shown.
After 30-40 minutes of debate I was so angry that I chose to pay even though the clerk started to have second thoughts as I was threatening to write these comments to TripAdvisor.
I have stayed at hundreds of hotels and the experience at AMEDIA easily makes it one of the most frustrating stays I have had.

Whether this hotel is poorly managed or just plain to trying to cheat their guests I am not sure, but I can only recommend not to use it.

Room Tip: Look for a hotel closer to the "mitte" and with a solid history.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Amedia Berlin Kurfuerstendamm

Address: Kurfurstendamm 203, 10719 Berlin, Germany (Formerly AMEDIA Hotel Berlin)
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #221 of 665 Hotels in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Amedia Berlin Kurfuerstendamm 4*
Number of rooms: 194
Official Description (provided by the hotel):
The BEST WESTERN Amedia Berlin Kurfurstendamm is located in the middle of Berlin City West, directly at the centrally located Kurfurstendamm shopping street, where you can find world-famous boutiques and exclusive department stores. An unforgettable experience! The underground station Uhlandstrasse is only a few yards away; the next S-Bahn station is Savignyplatz, which is within a short walking distance. The major attractions of Berlin are the Brandenburg Gate, the Berlin ICC and the Memorial Church which are all easily reachable, either by foot or by public transportation. The BEST WESTERN Amedia Berlin Kurfurstendamm has a modern red-dark brown design and 194 rooms in six floors. All rooms are equipped with air conditioning, hair dryer, safe, vanity mirror, flat screen television with satellite and a complimentary Video on Demand system. The rooms on the first floor have panoramic windows with a beautiful view onto the Kurfurstendamm. Among the 194 rooms, we have six Junior Suites, five mobility accessible rooms, 31 family units including two superior rooms with connecting doors and 94 business-standard rooms. Our hotel rooms have various motifs from all five continents, so do not be surprised to find yourself in the Niagara Falls room. Feel free to relax at the hotel’s lobby bar in the evening, or enjoy dinner at the restaurant. Naturally, as part of our free media concept, all guests can enjoy complimentary high-speed Wi-Fi service and unlimited telephone calls to 24 selected countries including to landline numbers. The BEST WESTERN Amedia Berlin Kurfurstendamm has a 45 square meter by 484.37 square meter room which can offer a place for meetings, seminars, workshops and small events. We are able to offer you the complimentary free telephone and Wi-Fi in the meeting room as well as a flip-chart, beamer and basic meeting room technical options. ... more   less 
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