Stayed for 5 nights on bed & breakfast basis. Booked a superior room which was one of the refurbished rooms. It was a decent size and very well set out. Room was well serviced every day. Breakfast was very good, buffet style with plenty of choice with a chef on hand to cook fresh omlettes etc. Don't expect too much banter from the reception staff, it's a bit 'yes sir, no sir, next please'.
Now the but. For the first time in over 40 years of travel a hotel fails to find me a room with a bath. The request was made at the time of booking a month prior to arrival. I find it unbelievable that a 4* hotel of this size was unable to accommodate such a request. When I asked at reception the lad quickly searched the computer and said 'No. It was only a wish' He then stated that I had requested a twin room to which I answered I would take a double room with a bath to which he said 'no' without even further checking his computer. Perhaps the germans need to understand the full meaning of a request or a wish. I got the feeling he wasn't interested in sorting out the problem. Perhaps it was because we had booked a cheap rate through Easyjet. I tried again the following morning when there were two different people on reception, again without success. As I suffer from an arthritic hip the inability to soak at the end of the afternoon did seriously affect my enjoyment. (Compare this to treatment received by Hotel Regina Madrid - see my review)
However if you do not require a bath this is a well situated hotel which is generally very good.
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- Also Known As:
- Golden Tulip Berlin
- Berlin Golden Tulip