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“Decent large hotel in Berlin” 4 of 5 stars
Review of Swissotel Berlin

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Swissotel Berlin
5.0 of 5 Hotel   |   Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany   |  
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Ranked #30 of 662 Hotels in Berlin
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Istanbul, Turkey
Top Contributor
67 reviews 67 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
55 helpful votes 55 helpful votes
“Decent large hotel in Berlin”
4 of 5 stars Reviewed May 8, 2013

Stayed here with my spouse in August 2012 for 4 nights - it is in a very nice but also central neighbourhood. A large, extremely modern hotel with the usual high-quality Swissotel touches (espresso machine, large bathroom, comfortable bed and quiet room). Excellent breakfast, however the breakfast room was very crowded each day, so be prepared to wait for a few minutes, wasn't a problem for us. Also, for those of you who don't like extensive walks to get to your room, this may not be the hotel for you, as the corridors on each floor are quite long!

No real complaints, this is probably a hotel at which I would stay at again. The concierge was quite helpful concerning restaurant reservations and sightseeing tips. Although at check-out we did have one problem: there weren't enough staff working to check people in and out of the hotel, and the ones who were on duty were not overly efficient or polite. Swissotel Berlin could use some improvement in this area!

Room Tip: Choose a room on a higher floor for the better view and less noise.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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manchester
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 7, 2013

I stayed here with my family (husband and 2 children) in February. We booked a junior suite which was great for us. I think we were on 9th floor. There were special children duvets & blankets in the room along with children shampoo, bubble bath etc - this was a really nice touch that we all appreciated.
The hotel is in a really good location, very close to the zoo and the open top bus stop is a few meters away.
It's also very easy to get to the hotel from the airport - we travelled by bus.
The staff at the hotel were very friendly & suggested some nice restaurants for us.
The hotel restaurant looked lovely at dinner time but it's more of an adult place so we'll have to try that on another Berlin visit! We did have breakfast at the hotel - the selection and quality were both excellent.
We will definitely be staying here again on our next Berlin visit.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moscow, Russia
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 6, 2013

This hotel is excellent, real 5 star!, i lived in room 6015, this room was clean and shiny, with new, well designed furniture, big bathroom, capsule coffe machine, flat tv. Great service quality, nice, very friendly stuff. The only thing, that i don't like was no free wifi in the room, only in the lobby.
Anyway, i can advice this hotel both for business and romantic vacation. Super!

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tranent
1 review
5 of 5 stars Reviewed April 30, 2013

our stay at swissotel berlin was wonderful the staff managed to be both friendly and professional the hotel is very central for shops ,reataurants etc.the breakfast buffet has everything imaginable and is of excellent quality we also ate in restaurant44 again the food was lovely iwould recommend this hotel and we will definitely be back

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Swissotel

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Regensburg, Germany
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 28, 2013

Booked a number of rooms including two Junior suites. The one Junior suite in the executive floor 9 was not as large as the corner site I had in floor level 8. The room was very nice with a central divide with cupboards, sofa, desk with lots of little bits like a ruler rubber etc. Fantastic view over the main shopping area. We ate out so just had a last drink at the bar around 0130 in the morning. Good friendly service and excellent Central area for shopping and sight seeing.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gig Harbor, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2013

When we got caught in the latest Lufthansa strike, which grounded our flights home, we had to scramble at the last minute for a hotel. The Swissotel offered a room for 129 euros, which was a much-appreciated bargain.

The lobby is an elevator ride above street level, and was calm and relaxing. The staff was friendly and helpful. The room was large, clean, quiet, and in very good condition. I liked that the chair was comfortable and didn't look or feel like it had been used by a thousand people before me. The bed was VERY firm, probably not to everyone's taste, but fine for us. There is a charge for internet in the room, but free in the lobby.

Almost left me wishing the strike had stretched on for another night.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Frankfurt, Germany
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

We stayed here for one night during a business trip in April.
Everything was perfect, especially service quality.
My company is difficult with the bills so the hotel needed to be flexible in how the bill needed to look like. No problem at all.

The staff was extremely professional and everyone always addressed me by my name like I had been living there for years.

During this short stay we received a free cup of coffee for no particular reason and a free extension of the parking.

Overall a PERFECT experience. Swissotel has won me for any trip to a location they are represented at.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Swissotel Berlin

Address: Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Berlin
#7 Family Hotel in Berlin
#24 Business Hotel in Berlin
#25 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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