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“Highly Recommended, Amazing Breakfasts!!” 5 of 5 stars
Review of Swissotel Berlin

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Swissotel Berlin
5.0 of 5 Hotel   |   Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #27 of 664 Hotels in Berlin
GreenLeadersPlatinum level
Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Highly Recommended, Amazing Breakfasts!!”
5 of 5 stars Reviewed December 15, 2012

Had a lovely stay at the Swissotel Berlin. When checking in reception were extremely helpful, the room was great, spotlessly clean and with a great Coffee machine in the room which was needed after a day out in the cold!
Breakfasts are amazing and there is literally every food you can imagine for breakfast and fantastic green tea.
Would highly recommend for a city break.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,679 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Liege
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 14, 2012

I really wanted to give this hotel a better review as almost everything was perfect! The rooms have a very modern design and well insulated against noise from other rooms and corridor. The service is impeccable, it really is a 5 star hotel service. Friendliness, availability, personal touch - everything is there.

Now here is my grief with this hotel:
The bed was so hard and weird so that both me and my husband got really bad back pains. We would wake up in the middle of the night due to the pain. There was only one comforter in the room and it was way too warm. The only solution we had was to turn down the heat to very cold, but then it wasn't very pleasant to get up in the morning.
Despite being on the 8th floor, the first night we had problems sleeping due to the noise from the street, surprisingly as the insulation between rooms and corridor was great.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fuquay Varina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2012

The desk staff was extremely helpful for someone who arrived at 8:30 in the morning and couldn't get into her room until 3:00 pm or later. The staff were fantastic and extremely helpful. The room was also great.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Harlow, United Kingdom
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 10, 2012

Hotel was within walking distance of the zoo station ideal for public transport. Check in was very efficient the receptionist gave us a tour of the lobby area pointing out the restaurant, bar and business centre (useful for on-line check in and printing boarding passes). She also showed us how to use the key cards to operate the lift. We were given an upgrade to a room with a view down the ku' damm lovely at night when the Christmas lights were on. Room itself was clean and well furnished. Some nice touches such as a tv guide opened for the correct day, a clock and an umbrella holder. Bathrobes and slippers were also provided. The bathroom had both a walk in shower and a bath. Only small criticism was the room was rather hot but at -4 outside during the day most people would probably prefer this. Huge choice for breakfast - cereals, fruit, yoghurt, bread, cheese, meat, smoked salmon, croissants, doughnuts, carrot cake (!!!), a hot buffet with bacon, sausage, eggs, beans and if that wasn't enough more fresh eggs to order. Can definitely recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barcelona, Spain
Top Contributor
89 reviews 89 reviews
89 hotel reviews
Reviews in 55 cities Reviews in 55 cities
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed December 9, 2012

Stayed in different hotels in Berlin plenty of times, but this was oneof the best experiences ever.
This hotels is just in the middle of Western Berlin, 5 mins walk from Zoo station.
The building from outside is nothin special, a curved block of construction.
The check in process was fast and accurate, and to my surprise after I was done, an agent took me on a little tour around the hotel and escorted me to my room. I was spechless...The room was pretty small, overlooking the K´damm, with all the necessary stuff including the nespresso machine and magazines. I also received a welcome letter!

The bathroom was excellent, especially the shower.
All staff from concierge, the front desk or housekeeping were excellent.

There were also 2 small desktop with PC and printers, all free of charge.
Due to lack of time, did not use any of other services but would love to.

Trully 5* hotel!

Room Tip: Go for bigger superior rooms,it is worth the extra money
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  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Edinburgh, United Kingdom
Top Contributor
92 reviews 92 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 8, 2012

So helpful,great breakfast selection,waiters remembered what you like for breakfast,relaxing hotel. Stayed with friends for three nights on different floors of hotel. as we didn't know how the security conscious lifts worked it took 20 minutes to get down from 7th to 5th floor ! Bus tour stops outside,five minutes from Ca De We,five minutes from Zoo train and Bus station. Would definitely return,now we know how lifts work!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed December 7, 2012

Anyone who wants great service, a comfortable hotel and in a very central location - look no further.
Prebook your visit to the Reichstag - you will not be disappointed. Some of the best architecture in Europe on display around the city. Great contrast between old and new. Minimum of 3 days required just to skirt over all the attractions. It is a much larger City than I had imagined.
Many thanks to you all at Swissotel. You are stars Anna & Stuart

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Swissotel Berlin

Address: Augsburger Strasse 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Berlin
#7 Family Hotel in Berlin
#23 Luxury Hotel in Berlin
#24 Business Hotel in Berlin
#28 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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