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“Excellent place to stay” 5 of 5 stars
Review of Mercure Hotel & Residenz Berlin Checkpoint Charlie

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Mercure Hotel & Residenz Berlin Checkpoint Charlie
4.0 of 5 Hotel   |   Schuetzenstrasse 11, 10117 Berlin, Germany (Mitte)   |  
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Ranked #37 of 665 Hotels in Berlin
Australia
Top Contributor
82 reviews 82 reviews
74 hotel reviews
Reviews in 70 cities Reviews in 70 cities
60 helpful votes 60 helpful votes
“Excellent place to stay”
5 of 5 stars Reviewed June 22, 2013

We stayed for 4 nights in a huge, well-designed superior room. It was like a suite with a large lounge and two other lounge chairs, wardrobes, a fridge, coffee machine & a balcony. The bed was very comfortable. The toilet was in a separate room off the foyer area and the bathroom had a walk-in shower with good water pressure. The room and all the hotel public areas were very clean and tidy and all the staff friendly, helpful and efficient. The breakfasts were excellent both in variety and quality of food. The hotel is in a good location for exploring Berlin & I would definitely recommend this hotel and would stay here again if we are in Berlin.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2,232 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Rixensart, Belgium
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 21, 2013

Excellent hotel, quite impress by this Mercure Hotel. Everything perfect from the welcome desk to the room with separate WC . Breakfast quite extensive. Great location near the U bahn Stadtmitte, very near the Check Point Charlie. About 30 min walking through the Gendarmemarkt towards the museum isle. Highly recommended.

Room Tip: Had room 118 with view to an interior courtyard with trees. Very quite.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2013

This was a great hotel within walking distance to lots of interesting places. Our room was clean and quiet, food in bar area and breakfast was great. We really enjoyed our stay at this hotel and would recommend it.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2013

We usually stay at at least one Mercure hotel while traveling in Europe and we were happy with our stay at this hotel. The room was large for 2 people with ample room to move around and it had 2 closets, 1 for each of us. The bathroom had a large walk in shower and the the basin area was a decent size. Breakfast was in a nice bright room and the offerings were plentiful and all of the food was really good, with various egg dishes, bacon and sausage, great cereal/muesli selections and lots of fruit. There was a large selection of other meats and cheeses and the coffee was very good and you could request a take away cup for coffee too. It was very easy to get around to the different sights from the hotel location. All in all we were very happy with this hotel and would stay there again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 18, 2013

Beware to check your reservations with this hotel. As the name implies, there are apartments (residenz) also next to the hotel. We wanted two regular rooms, but were shuttled off to the apartment side and there the bedrooms are on another floor than the main part of the apartment. So, for carrying luggage, or for those that have a difficult time with slippery / varnished stairs, do NOT look here.

The breakfast was decent but a bit over-priced (very typical of Berlin, so no surprise). Overall, avoid the apartments! Even the idea of a sky light over the bed is crazy when the sun rises at 4 AM!!

  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bauru, São Paulo, Brazil
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 18, 2013

The hotel is in an exelent location, near 2 metro stations, and near some touristic attractions like Gendarmenmarkt and Checkpoint Charlie. And it´s also possible to walk towards the Berlin Dome, the Brandenbourg Gate and the Reichstag.
Very friendly hosts. Highly recomended.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stirling, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2013

I'm slightly confused by all the good reviews of this place. Yes it is very well located, and yes the rooms are spacious, but it has some drawbacks for a supposedly 4* hotel:

- there is no room service. Not just food, but they will not bring anything to you. e.g. I asked for a knife and fork and plate to be brought up to the room, but I had to go down to the bar to get them (I ordered a delivery from outside the hotel).

- breakfast is extremely rudimentary, and completely self-service.

- I paid for a premium room, and yes it is spacious, but there is no bath. The shower looks good but the weak water pressure makes it very underwhelming.

- You can't buy wifi access online, because the system doesn't work. I put through 'successful' purchases on my card three times without receiving user credentials and eventually had to give up and buy access myself from the front desk.

This is the kind of hotel that makes you do everything yourself and isn't particularly interested in helping you out. 4*? I would say it is a satisfactory 3* hotel but nothing more.

  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel & Residenz Berlin Checkpoint Charlie

Address: Schuetzenstrasse 11, 10117 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#25 Family Hotel in Berlin
#31 Luxury Hotel in Berlin
#35 Romantic Hotel in Berlin
#44 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel & Residenz Berlin Checkpoint Charlie 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Mercure Hotel & Residence Berlin Checkpoint Charlie is located in the historic centre of the town and offers 135 spacious rooms, suites and apartments ( 30m² - 80m² ). Most of them have a balcony. Here you will be living in a particularly exclusive location, right by the former Checkpoint Charlie and near to the shopping stretch of Friedrichstraße and Gendarmenmarkt. Our hotel provides a breakfast restaurant, 1 meeting room, wine garden, Checkpoint Bar, 24 h sauna, gym, sundeck and garage. ... more   less 
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Also Known As:
Mercure Hotel And Residenz Berlin Checkpoint Charlie
Mercure Berlin

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