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“Great spot. Helpful staff.” 4 of 5 stars
Review of NH Berlin Heinrich Heine

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NH Berlin Heinrich Heine
3.5 of 5 Hotel   |   Heinrich Heine Platz 11, 10179 Berlin, Germany (Mitte)   |  
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Ranked #216 of 664 hotels in Berlin
Brisbane, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Great spot. Helpful staff.”
4 of 5 stars Reviewed May 21, 2013 via mobile

We stayed in a family suite and loved it. Were unsure of locations of things in Germany but this was ok. Short walk to restaurants and we hired bikes out.
Florinef staff member was so great!! We did 3 loads of washing for free and had a great breakfast for half price.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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117 people have reviewed this hotel

Traveler rating
    40
    57
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 13, 2013 via mobile

I was on business and chose this hotel because of the nice area to work and the advertised wifi. I was really disappointed when I got there and the wifi now was free but limited to 64k and 8 euro per day for 128k. How are you meant to do any work? I wasn't even getting 128k with 15mb documents taking an hour to download. The very courteous staff member said he would see what could be done but didn't do anything. Really when you advertise wifi availability it should not be tiered based on free and pay. And really NH hoteles group get rid of Swiss com. At best they are scam artists trying to squeeze huge money from your customers to provide a service that is the equivalent of 28.8 dialup access from the

The hotel itself is in a great location, the business I was attending wasn't far and it was 15 minute walk from the Berlin tv tower and 5 minuted from the underground.

Transfer from schoenfield airport was only 30 minutes by train. A colleague told me about 1hour or more via car.

The staff were courteous particularly the lady serving breakfast. The rooms were clean but the carpets were a bit worn in places. Local amenities are excellent, aldi, Lidl and more supermarkets within 5 minutes walk.

I would love to recommend this hotel but if you need to work and depend on an Internet connection steer clear. If the wifi was good I would probably rate as very good or excellent overall. Don't advertise something in you don't deliver.

Brian

  • Stayed April 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hoteles

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 15, 2012

We stayed at this hotel for a short weekend break, hotel itself is wonderful, suite size rooms with seperate bedroom, nice large kitchen, large bathroom with good size bath tub. Staff are very nice and friendly spoke good English, good choice of food on the breakfast buffet. Only minor downside is the location not real close to major attractions, but than again this way to get around you get to see more of Berlin. Would recommend.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2012

We stayed at NH Berlin Heinrich Heine hotel for four nights in October. The hotel room was huge and more of an apartment with a kitchenette and a couple of chairs. The room was cleaned daily and the bed was really comfortable. The location of the hotel is really handy and only 5 minutes walk from Heinrich Heine Ubahn station. It is also about a 10 minute walk to Oranienstrasse which has some lovely bars and restaurants. We would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2012

We spent six nights here in August. The hotel is in a quiet residential area with excellent transport links to all the main attractions. The hotel staff were polite, helpful and friendly. Our room, like all the rooms, had a separate living area and a small well equipped kitchen, which was cleaned every day. The room was spotless, modern and spacious. You can stock the fridge with goodies from a good supermarket just across the road, a great bakery and an Aldi just outside the entrance. There is also an excellent Thai restaurant which does takeaways. This is a great, well priced hotel and it turned out to be much better than I expected. We would definitely go back.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Centurion, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2012

This hotel was exactly what we needed for a 3 days visit to Berlin. The location was central. Noise levels low and the staff friendly and helpful. Breakfast was basic but good. The rooms where nice and big compared to some other similar star rated hotels. Wi Fi, although not free, worked without any hassle. There is a small kitchen in your apartment/room and with several convenience stores within 5 minutes walking from the hotel it makes the Heinrich Heine a good choice for self-catering.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niteroi, Brasil
1 review
5 of 5 stars Reviewed July 1, 2012

NH Heinrich Heine is very well located, nice rooms, very friendly service, a great option for anyone visiting Berlin.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with NH Hoteles

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about NH Berlin Heinrich Heine

Address: Heinrich Heine Platz 11, 10179 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#119 Family Hotel in Berlin
#139 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — NH Berlin Heinrich Heine 3.5*
Reservation Options:
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Also Known As:
Nh Berlin Heinrich Heine Hotel Berlin
Nh Hotels Berlin
Nh Hotel Berlin

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