I reserved, September 2012, a double room for three nights in the N H Alexander Platz Hotel believing it was on or beside Alexander Platz, Berlin only to find that it is located on Landsberger Alle three tram stops from the Alexander Platz. This is not what we required.
On arrival we were given a small twin room although we had booked a superior double.
The receptionist was not very helpful, We asked if we could cancel our booking as the Hotel was not located where we required to be located and the room was not to our standard. This we were not allowed to do. A Receptionist called Anika came to our rescue. Anika sorted out out our correct booking and brought us to our lovely room. Anika insured, for the next three days, that our stay was what we expected from the hotel.
She, all the time assisted us with making our holiday in Berlin a memorable occasion.
The hotel offered a good standard of breakfast, either inside or on a terrace.
Our non smoking room was clean with no smell of smoke, good bathroom etc..
Would I stay again, may be, but was disappointed with location. The hotel sells tickets for the tram which stops just down the road. Make sure you get the correct tram on your return journey and know your stop. We made a mistake and got off at the incorrect stop and had to get a taxi back.
Should you not mind walking, as we do we found the walk to the Platz acceptable.
- Official Description (provided by the hotel):
- Striking a balance between quiet, restful retreat and a vibrant business destination, the NH Berlin Alexanderplatz features 225 newly redecorated guest rooms directly in the center of the dynamic city of Berlin. ... more less
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- Also Known As:
- Nh Berlin Alexanderplatz Hotel Berlin
- Nh Hotel Berlin
- Nh Hotels Berlin