I stayed (or tried to stay) at the hotel during the world cup. Aside from gouging us (charged us a crazy rate) the hotel had no air conditioning, no service, and no help.
The rooms were like ovens. Even though I couldn't get my money back, I walked out of the hotel and got a room at another hotel because I couldn't sit in the room for 10 minutes without breaking a sweat.
If you want to speak to someone, you had better show up during the 2 hours the manager is there because nobody else can answer a question or is empowered to do anything.
Another guest was so tired of sweating every night the bought a portable air conditioner to use during their stay.
Do yourself a favor and avoid this hotel.







